Northeast Ohio Regional Library System
Date/Time
10/23/2025
9:30 AM - 12:30 PM Eastern
9:30 AM - 12:30 PM Eastern
Event Registration
Competency
Equity, Diversity, & Inclusion and Customer Service
Event Description
LGBTQ+ Cultural Competence Training is designed to foster safer, more inclusive communities for people of all sexual orientations and gender identities. This training equips participants with the knowledge and tools to recognize and address bias, understand current terminology, and engage in respectful and informed conversations around gender and sexuality. Upon completion, participants are invited to display a Safe Space Ally sign in their workspace—demonstrating visible support for the LGBTQ+ community and a commitment to inclusion.No matter where you work or live, if you interact with others, you’re likely to engage with individuals who identify as part of the LGBTQ+ community. Having a foundational understanding of inclusive language and what it means to be a supportive ally isn’t just helpful—it’s essential for fostering respect, equity, and belonging for everyone.
Learning Objectives:
- Develop greater self-awareness of personal beliefs, stereotypes, and assumptions related to LGBTQ+ individuals.
- Increase comfort and confidence in discussing concepts and using inclusive language related to sexual orientation and gender identity.
- Gain knowledge of resources and services that support LGBTQ+ individuals and their allies.
- Explore opportunities to build a network of community support that embraces all people, regardless of sexual orientation, gender identity, or gender expression.
Presenter:
Ken Ditlevson is a dedicated trainer and facilitator specializing in LGBTQ+ education and advocacy. He served as the inaugural Director of Kent State University’s LGBTQ+ Center, a position he held for nearly 11 years. In this role, Ken led numerous initiatives to support LGBTQ+ students, staff, and faculty, building a more inclusive campus environment. Ken currently serves as the Assistant Dean of Students, and Director of CARES Center at Kent State University.Ken is a two-time graduate of Kent State University, holding a Bachelor of Arts in Psychology and a Master of Education in Community Counseling. Before joining Kent State, he spent nearly two decades working in mental health and social services, most recently serving as Assistant Vice President at Child Guidance & Family Solutions in Akron, Ohio.
A passionate advocate, Ken has received numerous awards for his leadership in LGBTQ+ advocacy and for developing innovative programs that foster inclusion and community support. He lives in the Highland Square/West Akron area with his husband of 25 years and their two dogs, Luna and Piper.
Location
Contact Person
Details
Who should attend: All Staff
Competency: Equity, Diversity & Inclusion, and Customer Service
Non-Member Cost: $80
NEO-RLS Bronze Member Cost: $60
NEO-RLS Silver Member Cost: $40
NEO-RLS Gold Member Cost: FREE
NEO-RLS Individual Member Cost: $40
There is an additional $10 surcharge for amenities.
It’s never too late to save your library money. NEO-RLS Memberships are pro-rated! Call us today to join.
Competency: Equity, Diversity & Inclusion, and Customer Service
Non-Member Cost: $80
NEO-RLS Bronze Member Cost: $60
NEO-RLS Silver Member Cost: $40
NEO-RLS Gold Member Cost: FREE
NEO-RLS Individual Member Cost: $40
There is an additional $10 surcharge for amenities.
It’s never too late to save your library money. NEO-RLS Memberships are pro-rated! Call us today to join.
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