Event Registration - Northeast Ohio Regional Library System

Cost: $20
Gold, Silver & Bronze Members: FREE
1,000 Books Before Kindergarten

Rena will discuss the details of this program, the challenges and successes she’s had at her library and ways you can implement it at your library.  1,000 Books before Kindergarten is an initiative to promote early literacy and reading to parents and caretakers of ...

More Info
2018 Gadgets and Gizmos: Exploring Technology for Youth

Want to engage children with the latest technology but don’t know where to begin? Interested in using technology in your programming but you’re on a tight budget?   Join us for the third annual Gadgets and Gizmos webinar. This popular,  detailed webinar ...

More Info
2018 Hottest Tech Toys for the Holidays


It’s that time of year again!  It's the time that everyone begins their search to find the best toys for their loved one, friend, or even themselves.  Learn about the new emerging tech products that your patrons may likely want, have questions about, or...

More Info
2019 Hottest Tech Toys for the Holidays


It’s that time of year again!  It's the time that everyone begins their search to find the best toys for their loved one, friend, or even themselves.  Learn about the new emerging tech products that your patrons may likely want, have questions about, or...

More Info
2020 Census and Libraries: Key Details and Strategies

The Census is an important measure of the U.S. population that impacts every segment of American life.  Accurate Census counts help fund Federal programs and help states and cities/towns maximize resources and programs.  The 2020 Census is important because it will ...

More Info
2020 Gadgets and Gizmos: Exploring Technology for Youth

Want to engage children with the latest technology but don’t know where to begin? Interested in using technology in your programming but you’re on a tighter budget?   Join us for the third annual Gadgets and Gizmos webinar. This popular, detailed webinar ...

More Info
A Firm Grasp: The Nonverbals of Influential Leaders

Using body language to persuade others, manage conflict, project authority and work towards generating positive and welcoming professional connections
 
Strong leaders and managers exhibit many skills that set them apart, not only in <...

More Info
Adult Book Buzz with Penguin Random House Spring 2020


Join Amanda Fensch, Sales Manager with Penguin Random House, as she discusses the upcoming titles you need to know about.  These previews will help you know what books will be the hottest titles of the upcoming season and be prepared to answer patrons questions ...

More Info
Adult Programming Series: 20 Adult Programming Ideas in One Hour

Get ideas for new ways to engage adult patrons with programming in these fast paced, humorous sessions. Veteran programmer Amy Alessio will go over themes and ideas that were a hit - and ones you may want to avoid! Participate in the chat for a chance to win prizes and receive...

More Info
Adult Programming Series: 20 More Adult Programming Ideas in One Hour

Get ideas for new ways to engage adult patrons with programming in these fast paced, humorous sessions. Veteran programmer Amy Alessio will go over themes and ideas that were a hit - and ones you may want to avoid! Participate in the chat for a chance to win prizes and receive...

More Info
ALAO/SWON Innovation Conversation: What We (don't) Talk About When We Talk About Diversity

ALA lists “diversity” as one of its 11 core values. Lately, the rhetoric around “diversity” has expanded to include the terms “inclusion” and “equity.” Typically, when we use the word “diversity” we refer to specific ...

More Info
An Office in your Pocket

Many of us carry our smart phones and tablets with us everywhere.  We use them to send emails, connect with family and friends, and gather information.  But do you know that they can be one of the most versatile and powerful productivity tools you own?  It’...

More Info
An Overview of SharedWork Ohio and the CARES Act

A high-level overview of the CARES Act provisions and an overview on the SharedWork Ohio program will be presented by the Ohio Department of Job and Family Services.

Presenter:  Juliane Barone, Legal Chief, OUIO Legal Support, Ohio ...

More Info
And the Winner Is...

Caldecott. Newbery. Printz.
 
If you’ve been in the youth library world for even a short time, you know about the big three.  How about the other fourteen awards announced at the ALA Midwinter Meeting? Did you know there are several established, ...

More Info
Anti-Discrimination and Anti-Harassment Training for Management

In this webinar we will:

  • Review sample Equal Employment Opportunity and Anti-Harassment policies.
  • Provide an overview of discrimination and harassment law and prohibitions against retaliation.
  • Provide specific examples of behaviors ...
More Info
Art of Customer Service

What is customer service and why is it important?  This webinar will introduce and improve the soft skills needed to deliver truly excellent customer service.  Staff and managers alike are invited to discover how patience, body language, positive language and active ...

More Info
Battle of the Books

Knox County Battle of the Books Program Leaders will be discussing the origin of the program, what is involved “behind the scenes” in prep for the reading list, questions for teams to practice and the final competition questions and procedures. Also, from a PR...

More Info
Battle of the Books: Teen Edition

How can you encourage young people to read voraciously? Inject some competition into their reading! Join the Director, Benjamin Reid, and Public Services Librarian, Carol Opalka, from Huron Public Library for a webinar on the Erie County Libraries Battle of the Books. ...

More Info
Best Practices in Performance Documentation

Proper employee performance documentation can protect a library from future litigation and benefits its employees by providing concrete and specific feedback on areas in need of improvement.
This webinar will explore:

  • How to document performance
More Info
Beyond Rosetta Stone: How Libraries Can Support English Language Learners

Providing Library access to English Language Learners (ELL) can be much more than developing your foreign language and ESL collections.  Those learning English can have more pressing information needs and all staff can play a part in creating a welcoming environment. ...

More Info
Book Club Reboot: Creative Twists on the Reading Groups We Know and Love

Is your book club feeling stale? Are you struggling to keep readers engaged? In this session, the authors of “Book Club Reboot: 71 Creative Twists” (ALA Editions, 2019) will share out-of-the-box ways to spice up your book clubs, with examples from real clubs from ...

More Info
Boys, Books and Libraries: Making the Connection

Boys and books, boys and reading, boys and libraries, these are sometimes complicated relationships. How do we welcome boys into our libraries, engage them in reading, and connect them with the books that can make them avid, lifelong readers? Hear why this is sometimes so hard...

More Info
Brainstorming and Innovation

Brainstorming is an incredibly powerful innovation tool. From solving problems to generating creative, groundbreaking ideas, the act of brainstorming can spark fresh and extraordinary concepts, vision and actions.  However, is there a systematic way to brainstorm? ...

More Info
Breath by Breath: Dealing with Anxiety through Yoga-4/16/20-Archive

Approximately 40 million Americans deal with anxiety disorders.  Anxiety is a common mental health concern that we are seeing more often.  Our brain function remains the same but our lifestyles keep taking on more and more stress, just like what is happening ...

More Info
Breath by Breath: Dealing with Anxiety through Yoga-4/23/20

Approximately 40 million Americans deal with anxiety disorders.  Anxiety is a common mental health concern that we are seeing more often.  Our brain function remains the same but our lifestyles keep taking on more and more stress, just like what is happening ...

More Info
Breath by Breath: Dealing with Anxiety through Yoga-Archived-4-30-20

Approximately 40 million Americans deal with anxiety disorders.  Anxiety is a common mental health concern that we are seeing more often.  Our brain function remains the same but our lifestyles keep taking on more and more stress, just like what is happening ...

More Info
Breath by Breath: Dealing with Anxiety through Yoga-Archived-5/7/20

Approximately 40 million Americans deal with anxiety disorders.  Anxiety is a common mental health concern that we are seeing more often.  Our brain function remains the same but our lifestyles keep taking on more and more stress, just like what is happening ...

More Info
Build a Better World with Upcycled Materials

Spring is almost upon us.  Now is a good time take stock of where we are with our programs and our programming.  Maybe you are ready to spend some time straightening up your back room?  From those audio visuals that need to be surplussed to the boxes ...

More Info
Bullet Journal Basics

Have you seen bullet journaling on social media? Are you wondering what it's all about? This webinar will teach you about bullet journaling, which is a flexible organization method that can be your planner, to-do list, notebook, calendar, and more - all in one place! A bullet ...

More Info
But I Saw it on the News

In the past several years, patrons have been paying more and more attention to U.S. civics and politics thanks to the constant news cycles focused on the White House. How do you answer their questions without crossing the line into opinion? This session will teach you how to ...

More Info
Canva Creative

This webinar will introduce library staff to Canva and share how Cuyahoga Falls Library is using their account to create easy and attractive signage, assist with social media marketing and increase circulation. 

Learning Objectives:

More Info
Caring for the Mind

Library staff are often the first line of response for mental health issues, whether answering questions or dealing with afflicted patrons. In this class, participants will learn how to effectively provide mental health information using the best free electronic resources as ...

More Info
Cataloging for the Rest of Us

Have you ever wondered just what happens in the Technical Services Department of your library? Are you curious about how new materials are readied for the public? What about RDA? If you are eager to ease your confusion about Technical Services, join Teanna Weeks for an ...

More Info
Cataloging for the Rest of Us 2.0

Have you ever wondered just what happens in the Technical Services Department of your library? Are you curious about how new materials are readied for the public? What about RDA? If you are eager to ease your confusion about Technical Services, join Teanna Weeks for an ...

More Info
Cataloging is not neutral: improving equity and inclusion in resource description

Working toward equity and inclusion in library services is not just the responsibility of public-facing staff. As catalogers and other metadata professionals, viewing our controlled vocabularies and classification systems with a critical perspective can make us more aware of ...

More Info
Changing the Library World, One Subject Heading at a Time: Collaborating with the Cataloging Lab

Offensive terminology and biased classification structures can negatively impact the relationship between a library and its users. Change in these systems seems to move at a glacial pace, and the revision process can seem complex and opaque. Attend this session to learn about ...

More Info
Classroom Management Techniques

"Have you ever done a library program but things didn’t go as smoothly as you would have liked? Do you ever struggle to maintain control with a group of kids? Have you ever had an issue with behavior in your programs? Then join us for this webinar featuring Angela ...

More Info
College Readiness: A collaboration between local schools and colleges

Lorena Popelka is a Reference and Instruction Librarian with Columbus State Community College.  Upon earning her Masters in Library Science degree in 2003, she worked for four years as a Youth Services Librarian with the Columbus Metropolitan Library system before joining...

More Info
Connecting with Teens Today and Tomorrow

Library staff working with teens are expert at connecting with the age group in face-to-face settings. However, it can be challenging to keep those connections, and create new ones, within a virtual environment. In this webinar participants have the chance to learn ...

More Info
Copyright Basics for Librarians

Confused by copyright? You are not alone! U.S. copyright law permeates almost every facet of librarianship, and in this 90-minute session we'll explore the basics of U.S. copyright law that all librarians should be familiar with. 

Learning Objectives...

More Info
COVID-19: Documenting the Pandemic in Your Community

The webinar will focus on how to engage the communities you serve to record and collect local history as it happens. Learn the mechanics behind a project that gets everyone involved in documenting community history.

Learning Objectives:

  • Learn how ...
More Info
Creating a Coding Club in Your Library

Real advice for real librarians! We all know that STEAM programming is important, but how practical is a coding club in a real library with limitations like budgets, space, and a staff who has never touched code before? Learn how one librarian took herself from coding newbie ...

More Info
Creating a Culture of Yes

The immortal Kurt Vonnegut said, "The America I love still exists at the front desks of our public libraries." In this webinar, you can discover at least three ways to shift your library from good enough to unexpectedly amazing, and to take your community's image of the public...

More Info
Creating a Resume Review Program for Your Library

Want to provide a new service for your patron while also promoting your resources? Consider creating a resume review program for your patrons. This type of program allows your library to build relationships within your community and show how contemporary and traditional ...

More Info
Creating Programs for Patrons in Their 20s and 30s

Emily and Katie will discuss their experience with programming for Millennials, which includes establishing a new program series, developing a brand, and marketing techniques.  Attendees will learn about specific programs such as bar trivia, a book club for adults who ...

More Info
Customer Service at the Library: Cultivating Loyal Library Customers

This webinar deals specifically with attitudes and actions for cultivating customer loyalty with both internal and external customers at the library, and offers a number of specific tools to help make the patron interaction a meaningful and memorable experience.
...

More Info
Customer Service on the Telephone and by Email

Communicating with a customer on the phone or via email can sometimes be a difficult task. Without seeing an individual’s body language, messages can ...

More Info
Day for Page Supervisors: Hiring on the Fly

If your page departments seems to have a revolving door on it and you spend more time hiring pages than seeing items actually get shelved, this workshop is for you. Come hear some great ideas for streamlining this never ending, challenging and rewarding job of Page Supervisor...

More Info
Day for Page Supervisors: Training Shelvers

Ideas for Training your Pages.

When you receive your confirmation of registration for this archive the link to the archive will be included in the ...

More Info
Delivering Effective & Strategic Performance Appraisals
  • How can you use your performance appraisal and goal setting system to change and reinforce your organization’s corporate culture?
  • What are the most common errors made in performance appraisals, and how can they be overcome?
  • How can managers get...
More Info
Designing the Future: Using Human-Centered Design to Implement Service Improvements

The challenges facing librarians are real, complex and varied. As such, they require new perspectives, new tools and new approaches. With support from the Bill and Melinda Gates Foundation and in partnership with Chicago Public Library and Aarhus Public Library, IDEO created a...

More Info
Don't Do This! Interview Mistakes to Avoid
  • Learn how important it is to hire carefully.
  • Understand that any search should begin with a profile of a the new employee.
  • Consider building a  multi-faceted approach to interviewing, from initial communication to actual questioning to ...
More Info
EBSCO Do-It-Yourself Interfaces (Hobbies and Crafts, Home Improvement, and Small Business)

EBSCO Do-It-Yourself Interfaces provide full-text access for many DIY, hobbyist, home improvement and business magazines, along with reference books and video content. In this session, we will explore the Hobbies and Crafts Reference Center, Home Improvement Reference Center, ...

More Info
Effective Workplace Communication for New Supervisors

Experts suggest that we are communicating in one way or another more than 90% of the time we are awake! Communication can be positive or negative, verbal, non-verbal or in writing.  Communicating effectively is a learned skill that requires ...

More Info
Electronic Records Management

Everyone creates records in the course of doing their jobs, and in today’s increasingly digital office environment those records are likely to be in electronic formats.  Managing electronic records can be challenging—there may be multiple copies in various ...

More Info
Employee Onboarding

Show your new employees that you’re excited that they’re joining your team! Nothing sours a new employee on their new job faster than a ho-hum onboarding experience.
 This webinar will explore:

  •        ...
More Info
Encore Entrepreneurship: Serving 50+ Patrons

Encore entrepreneurship greatly contributes to the economy. Known to many as the “second act”, this type of business venture is on the rise. As a community focal point, libraries are in a significant position to become entrepreneurship hubs for mature audiences. ...

More Info
Essentials of Copyright and Fair Use

How does copyright apply to libraries and our patrons? Attend this crash course to learn the essentials of copyright law and how to keep your libraries safe from infringement and potential lawsuits. You will also learn how to take advantage of fair-use exceptions in the law by...

More Info
Everyday Disability: Welcoming Patrons with Disabilities

People with disabilities, be it physical, mental, or medical, are among the most disadvantaged in our society. According to the US Department of Labor, only 16% of people with disabilities will complete a Bachelor’s and less than 50% will find gainful employment.
...

More Info
Ewwww! Is that a bed bug?

Ewwww! Is that a bed bug? How can your staff tell? Do they know what to do if it is? All libraries are struggling with this icky phenomenon and there are answers out there! Come and hear how to assure both your community and your staff that your library has this buggy issue ...

More Info
Facilities and Admin Virtual Networking Meeting - How to Plan to Return to the Library

Join Kevin Echols, Safety Services Manager, Cleveland Heights-University Heights Public Library for an informative conversation about returning to the library and working with the public.
 
Come and share your concerns about reopening to the public.  What...

More Info
Fast and Affordable Methods for Training Staff on Genealogy

Library staffs are getting inundated with requests for help with genealogy. How can staffers get up to speed quickly on this topic?  The training program outlined in this presentation will provide the knowledge that they need. Librarian, author and lecturer Nicole ...

More Info
Free Tools for Working with Graphics and the Web

Do you spend a good part of your job working with graphics, social media or websites? The web is filled with tools vying for your attention, but some of the best lie waiting under the radar. Learn about these online gems, which you can use to improve your workflow or ...

More Info
Gadgets and Gizmos: Exploring Technology for Youth


Want to engage children with the latest technology but don’t know where to begin? Interested in using technology in your programming but you’re on a tight budget?   Join us for the third annual Gadgets and Gizmos webinar. This popular,  detailed ...

More Info
Girls Who Code: Introductory Webinar

"Girls Who Code, the national non-profit dedicated to closing the gender gap in technology, is partnering with NEO-RLS Libraries! Join Hannah Simon Goldman, Ohio Regional Partnership Coordinator for GWC, for a quick half-hour webinar on Thursday, January 11th at 2:...

More Info
Graphic Novels for All Patrons

With more kids, teens, and adults asking for them, graphic novels are a growing area in libraries and popular culture. With increasing options ranging from the kid-friendly “Sisters” to adult-oriented “Saga,” American comics are becoming more accessible...

More Info
Handling Angry Customers with Tact and Skill

The Handling Angry Customers with Tact and Skill webinar explores our dealings with other people by defining the source of their anger and difficult behavior, (hint: it's not usually the person, it's their behavior) and gives you a step by step approach to help you effectively...

More Info
Highly Effective Meetings

Meetings are important to organizations although many times we feel that nothing is accomplished and we have wasted our time.  This webinar will focus on how to run an effective meeting by covering the following topics:
 

  1. How to prepare

More Info
Hire for Success

Hiring the right person is not easy.  You need to take many things into consideration.  

Learning Objectives:

  1. Know who you are
  2. Advertise Properly
More Info
Hiring: A Tale of Fear and Loathing in the Workplace

Hiring the wrong person is so disappointing and potentially expensive. So we enter the hiring adventure with fear and loathing and a heavy burden of risk.

This fun and interactive webinar explores creative ways to organize the job search to:

1) ...

More Info
Homework Help Centers

The author of the new book, Creating & Managing the Full-Service Homework Center (ALA, 2018), will share what you need to know about starting and running an after-school homework program in your library: everything from staffing to where to offer ...

More Info
Hosting a Wikipedia Edit-a-thon in Your Library

In this webinar, you will learn the basics for holding a Wikipedia Edit-a-thon in your library. Edit-a-thons are a great programming activity for adults, or an opportunity to partner with a local organization. The presenter will share what worked and what didn’t from two...

More Info
Hottest Tech Toys for the Holidays 2017

It’s that time of year again!  It's the time that everyone begins their search to find the best toys for their loved one, friend, or even themselves.  Learn about the new emerging tech products that your patrons may likely want, have questions about, or even ...

More Info
How to make Outlook and Calendar work for you!

How can Office 365 Outlook and Calendar make your life easier? Join us for a quick over view of the two App's and then follow us into some organization tips and tricks. These are tools that should be working for you! Let us guide you and build on your ...

More Info
HR Stuff that Every Supervisor Should Know

In order to successfully lead others, supervisors need to feel empowered, knowledgeable, capable of exciting their team members and inspiring them to do their best work every day. Join Robin S. Wood, MBA, MLISGeneral Research Collections Manager, ...

More Info
Human Trafficking 101

In Ohio:
An estimated 1,078 American-born minors are  trafficked annually. Nearly 3,000 American-born minors are at risk for being trafficked.  By coming to this webinar you will have a better understanding of what human trafficking ...

More Info
I Didn't Know You Did That! - Public Library Board Game Circulation

Spend an agreeable hour learning how to write a board game circulation policy that aligns with your library’s mission and strategic plan, how to determine your audience, what type of games you should invest in, and the best places to purchase them. You will learn the ...

More Info
I'm a Manager - Now What?

Many library professionals are placed into management roles with little or no guidance because there isn’t time for training or their position is newly created. Since Librarian skills are different from Managerial skills, these newly minted managers may struggle getting ...

More Info
If It's Broke, Fix It: Handling Leftover Challenges Effectively

If It’s Broke Fix It: Handling Leftover Challenges Effectively
All too often, outgoing supervisors leave unresolved challenges “for the next guy” to fix. Then, you arrive! As the new supervisor, you have two choices. You can look the other way, ...

More Info
If You Know More, You'll Find More: A Cataloger's Tips on Getting the Most from Your Catalog

“Why can’t I find it?” “Don’t we have anything on this?” If you’ve ever been frustrated by searching your library’s catalog, this is the program you need to learn more about how to search effectively. Let a cataloger with ...

More Info
Increase Library Usage Through Strategic Merchandising

There's a lot of science and psychology in the retail merchandising world that can benefit your library. In fact, it can not only invigorate and improve your everyday displays and signage, it can also increase your usage statistics. Trying it doesn't have to be difficult or ...

More Info
Intellectual Freedom . . . The Good, The Bad, and the Ugly

This short interactive session will provide an overview of intellectual freedom, the many issues it presents for library staff, and how you can prepare for materials challenges.  Bring your questions and IF stories to share.

Learning Objectives:

More Info
It's a Manager/Supervisor's Job to Motivate Staff



Great things happen when people are motivated.  However,  we often think that everyone comes to the job already motivated or they should be as motivated as others around them. Either rarely happens and therefore, it is the Manager/Supervisor’s job...

More Info
It's Not About Me! Handling Those Complaining Customers Without Taking It Personally


Presenter:  Andrew Sanderbeck

  • 3 powerful techniques for not taking things personally
  • Six steps to dealing with customer complaints more collaboratively and in turn more effectively 
  • ...
More Info
KEPRO - Free Medicare Services & Resources for Seniors

Cost:  FREE

KEPRO offers information and assistance to Medicare beneficiaries and families regarding complaints, discharge appeals, Immediate Advocacy, and Patient Navigation. This webinar will provide a general overview of KEPRO's services and how local ...

More Info
Kids and YA Book Buzz with Penguin Random House


Join Amanda Fensch, Sales Manager with Penguin Random House, as she discusses the upcoming kids and YA titles you need to know about.  These previews will help you know what books will be the hottest titles of the upcoming season and be prepared to answer patrons ...

More Info
Learning does not end in the classroom: Workbooks for self-directed learning about equity, diversity and inclusion

Learning Objectives:

  • Recognize some of the indications that an organization is ready to support staff with self-paced learning about EDI 
  • Describe the process staff at Multnomah County Library undertook to develop self-paced ...
More Info
Legal Reference Guidelines & Basic Legal Research Resources

This webinar will discuss guidelines for legal reference services, as well as review key secondary and primary resources for legislative, administrative, and case law in federal, Ohio, and county/municipal jurisdictions.  The session will also note free web-based ...

More Info
Levy Webinar for All



Do you wonder what's involved with a levy campaign?  Want to know what you can and cannot do as a staff member to support your library's levy?  Are you concerned you will say or do something incorrect? 

In this webinar you will:

More Info
Library Technology Planning for Today and Tomorrow: Part 1

Learning Objectives: 

  • The webinar will create a framework for attendees to develop a plan for their library
  • Attendees will gain an understanding of their library and community’s technology needs
  • <...
More Info
Library Technology Planning for Today and Tomorrow: Part 2

The prospect of technology planning can seem overwhelming and time-consuming, especially for those who work in an already short-staffed library. However, a robust technology plan can help you create an environment that truly meets the needs of the community your ...

More Info
Library Website Design: Is Your Site an Obstacle Course?

 
OUTCOMES: 

  • Discover issues that commonly cause usability problems for website users
  • Learn about outdated practices that should no longer be used on your library's website, and why
  • Get resources for ...
More Info
Maintaining a Peaceful Attitude: How to Bring Positivity to the Workplace



Do you ever find it challenging to maintain a positive attitude at work? If so, this webinar is for you! This session will teach you how to deal with negativity and the value of self-care.

Presenters:
Amber Elfrink and Brooke Vanderlin, ...

More Info
Managing Change

Organizational change occurs at a rapid pace and you and your team are often faced with altering methods and procedures that have become familiar and comfortable. In this webinar you will learn the dynamics of the change process...

More Info
Managing Change and Worry in a Time of Uncertainty

Finding and sustaining a sense of control during times of ambiguity is complicated and very human.  
 
Learning Objectives

  • You will gain self awareness surrounding their own personal signs and triggers to worry and grief...
More Info
Mastering Uncomfortable Conversations with Employees, Co-Workers, and Bosses



Presenter: Pat Wagner
Learn ways to deal with recalcitrant employees, manipulative co-workers, and bullying bosses.
If you knew what to say and do, and how to say and do it, you would be more likely to take effective action. Learn how the experts deal...

More Info
Mastering Uncomfortable Conversations with Library Visitors



Presenter: Pat Wagner
Your job is to enforce a rule, protect property, and create a safe place for people who come to work and play. If you knew what to say and do, and how to say and do it, you would be more likely to take effective action. Learn how the ...

More Info
Meetings That Matter



This webinar will focus on how to run an effective meeting by covering the following topics:

  1. How to prepare
  2. Who to invite
More Info
Mental Health Issues and Your Library: An Introduction

This webinar will introduce the topic of mental health as it pertains to a library setting. Among other topics, attendees will learn: to recognize the ...

More Info
Movin' Up: Transitioning from Peer to Supervisor



You aced the interview and are being promoted!  Now that you are a supervisor there are many things to learn and challenges to ...

More Info
Moving Forward Through the Fog: Navigating the Internet in a Post-Truth Era



According to some, we're living in a post-truth, alternative-fact-based era. How do you distinguish between fake and fact when looking for information? This session will arm you with tools to distinguish reality from "truthiness" and why it's so important in ...

More Info
Navigating Ohio's Library Organizations

Cost:  FREE
Whether you're new to libraries or a more experienced member of library land, you probably noticed that Ohio has a lot of library organizations! It can be confusing to navigate these organizations, determine what services they offer, and decide how to ...

More Info
Onboarding Essentials: From Interview to Integration

 
Learning Objectives:

  • Understand the basic components of onboarding, how the onboarding process differs from orientation, and how a successful onboarding program can improve recruitment and retention
  • Learn tips for ...
More Info
Paint Night: How to do this at Your Library



Inspired by the popular local Paint Nite events, the Westerville Public Library decided to bring the programming to their patrons for free!  The program allowed attendees of any skill level to recreate beautiful paintings by following guided, step-by-step ...

More Info
Preparing your Library for Returning to Work - Post Stay at Home

Learning Objectives:

  • Best practices relating to returning to work safely and following Ohio governor’s restart schedule
  • Best practices in communication with employees around initial notifications and safety
  • Other ...
More Info
Programming for Intellectual and Developmental Disabilities


Rhonda Johnston ,Adult Outreach Coordinator,  Reed Memorial Library focuses on connecting historically underserved populations with library resources. She has transformed the storytime for adults with developmental disabilities into a fun and engaging learning ...

More Info
Providing Top Notch Health Information in the Library



You’re a librarian, not a doctor!  But sometimes, it seems your customers don’t know that.  They’ve got a health concern, and you are going to give them an answer.  Find out how to take some of the stress and ...

More Info
Quick Copy Writing Tips that Work


In the webinar you will learn:

  • To communicate what the audience needs to know
  • Make content cathchy
  • Make content persuasive

Presenter:  Kristin Casale, Children's Librarian, Stow-Munroe Falls Public...

More Info
RA for All: Flip the Script and Think Like a Reader

Learning Objectives:

  • Use all staff to provide basic RA Service from all service points
  • Understand WHY they like the books they like and learn how to articulate it to others
  • Engage patrons in conversation about our brand-- ...
More Info
RA Rethink: Merchandising and Upselling Edition

If someone told you there’s a practical and easy way to increase circulation, patron visits, program attendance and the job satisfaction of your staff, would you do it? Of course you would. Librarian Becky Spratford has developed a method you can use to accomplish all of...

More Info
RDA in Practice: Enrichment vs. Original Cataloging


Learning Objectives:

  • Participants will understand the major differences between AACR2 and RDA records.
  • Participants will consider how RDA changes affect the user experience.
  • Using side-by-side examples, participants ...
More Info
Recharge Your Bookclub

Reader’s advisor Becky Spratford has been leading  book clubs for over 20 years and has seen it all. In this webcast she will share her tips and tricks for success. All book groups go through their ups and downs, but re-energizing your group is not as hard as it may...

More Info
Reducing Friction - Library User Experience on a Budget, Online and In Your Building


Learning Objectives:
 
During and after this webinar, participants:

  • Are introduced to user experience terminology, strategies, and tools, for both online and physical spaces.
  • Will learn how to construct and ...
More Info
Reference Reboot: Refreshing Your Reference Interview and Information Searching Skills


Learning Objectives:
1) Attendees will gain practical ...

More Info
Rules and Benchmarks of the New Professional

Perhaps you’ve heard that being; acting, and looking professional is in the eye of the beholder. Perhaps you heard that professional behavior and performance does not matter anymore. The reality is that if you want to be successful, the way you look, talk, write, act and...

More Info
Run Your Friends Like a Firehouse

Learning Objectives:

  • Draw parallels between libraries and the volunteer fire service
  • Create an elevator pitch for their organization and its accomplishments
  • Identify strategies to minimize attrition of recruits
More Info
Self Care Is Survival: Stress, Burnout, Work, & COVID-19

Do you find yourself always being busy at work? Working past your regular hours? Thinking about work night and day? Not taking your vacation time? Starting to dread going to work, getting sick a lot, or feeling overworked and exhausted? You are not alone. Library work, in any ...

More Info
Services for Immigrants (and your community) - Lessons Learned from Library Services for Immigrants and New Americans

 
Learning Objectives:
During and after this webinar, participants:

  1. Are exposed to diverse approaches to serve immigrants/New Americans at different levels of investment.
  2. Will recognize that providing these services ...
More Info
Serving Forgotten Patrons: Libraries in the Fight Against Alzheimer's Dementia


Alzheimer’s dementia already affects more than 5 million Americans and is the 6th-leading cause of death in the United States; all predictions are for even more rapid spread as the Baby Boomers age. Libraries in many cases have been slow to consider how ...

More Info
Shut Up and Listen: How We Used Social Listening to Connect With Customers/Students and Build a Community



This presentation will share:

  • A variety of exchanges and informal data points that have been generated by using social listening
  • How other libraries can easily follow suit
  • Monitoring tools
  • Ways in which the Carpenter ...
More Info
Smart Voice Assistants

 
Learning Objectives:

  • Learn about the differences between these smart voice assistants and what makes them smart
  • Discover what each of these do best and what assistant is best for you
  • Learn how to make them work for you in the ...
More Info
Soft Skills for Strong Management: Cultivating Good Critical Thinking

With the challenges and demands supervisors continually face each day, it is essential to possess great critical thinking skills. It is also important to instill such soft skills in your employees so that they can handle the daily demands of their jobs. But what exactly are ...

More Info
Spanish in a Pinch for Library Staff

Learning Objectives:

  • Introduction to the Spanish Language 
  • Learn short cuts
  • Learn essential phrases 

Presenter: Jaime Declet was born and raised in Caguas Puerto Rico. ...

More Info
Tabletop RPGs (Role Playing Games) for Teens Done Virtually

We will discuss how transitioning to virtual programming can work with tabletop RPGs. There are a variety of options, including a Harry Potter themed RPG that Mary Beth has written and run both in person and virtually. This is good for anyone interested as you do not have to ...

More Info
Teaching Better Behavior: Social-Emotional Learning in Library Programming

Learning Objectives:
 
  *   Understand the principles of social-emotional learning and how they apply to school-age children
  *   Understand the ways that social-emotional learning can help with behavior ...

More Info
Team + Work = TEAMWORK


“Teamwork” can’t exist unless you have a motivated “TEAM” and are willing to put in “WORK”.  In this presentation, we will discuss how to facilitate a staff development session that demonstrates how important effective ...

More Info
Teen Programming: A Mover & Shaker's Recipe for Impact and Success


Learning Objectives:

  • 1. Recognize what a teenager is today
  • 2. Understand the biology behind the teen brain
  • 3. Actionable steps to creating your own impactful teen programs

Presenter: 

More Info
That's Already Encumbered



I am sure you have heard the phrase, “that's already encumbered.”  What exactly does this mean?  Come to this webinar to find out what this means, how libraries are funded and much more.

Upon completion of this webinar you will ...

More Info
The 20 Second Talk



Presenter:  Jamie LaRue
The 20 Second Talk." We go 20 years avoiding a 20 second conversation. Suppose you had a simple, honest, direct script that let you tell employees hard things about their performance problems ...

More Info
The 4-1-1 on 2-1-1

                  
 
Join this webinar to learn:

  • What 2-1-1 service can do for your library staff and its customers
  • How to find the local 2-1-1 ...
More Info
The Accidental Trainer: How to Create & Teach Tech in Your Library

Getting more and more requests for tech classes with no time or skills to create them? In need of supplemental resources to send home with patrons when they come in for one-on-one tech help? Join Monica Dombrowski, Chair of PLA’s Digital Literacy Committee, as she shares...

More Info
The Basics of Project Management

Learning Objectives:
 
•       The Definition of Project Management
•       The Project Management Core Components
•       ...

More Info
The Customer Service Experience

Customer service experience is the ability to provide positive experiences for and with our customers. In libraries, customers experience our services and programs and much, much more. An experience can be individual, or for a group or family and can take place in the library...

More Info
The Impact of Words: Words to Use vs. Words to Lose



Presenter: Steve Wishnack
The words we use impact the quality of service delivered by library staff. Some words (words to use) satisfy customer needs and wants, connecting us to customers in meaningful ways. Others (words to lose) are negative, destructive...

More Info
The Librarian as Candidate: How to Activate Voters and Constituents for Support



John Chrastka, Executive Director of EveryLibrary, will share critical public-perception data and field-tested messages to activate those perceptions to help you shape more effective marketing for your library. You will learn short, actionable messaging and ...

More Info
The Library as Cause: Lessons from Winning Campaigns


. In this session, learn how to create a 'fundable plan' using the tools of winning political campaigns to frame the community conversation. Join EveryLibrary's executive director John Chrastka for a practical session that will help you deploy effective communications...

More Info
The Ohio Ethics Law: It's Everybody's Business!

Learning Objectives:

  • Hear about ethics prohibitions related to public contracts and potential post-employment requirements
  • Learn about general assistance available from the Ohio Ethics Commission to assist both the public and ...
More Info
The Road to Copyright Clarity

A Collaboration between the Northeast Ohio Regional Library System and the Media Education Lab
Learning Objectives:

  • Understand the purpose of copyright law and its relevance to the work of librarians and their patrons
  • Gain ...
More Info
The Road to Copyright Clarity, Part 2

In this session, you'll practice exercising your "fair use muscles," applying the legal reasoning process to a variety of situations involving copyrighted materials in libraries and schools. Learn how to evaluate whether particular uses of copyrighted material can be used...

More Info
The Silver Tsunami and Your Library ? Learn to Surf or Be Swept Away!

The news is everywhere about the aging of America and our changing population.  Aging affects the individual, the family, and the community. What does this mean for you and your library?  Come hear the latest research and learn about trends in this worldwide ...

More Info
The Unified Desk – Customer Service at Its Best


Learning Objectives:

  • The benefit of providing more mentoring opportunities between library clerks and librarians to build a better library
  • Explore the meaning of customer service and what it truly means to serve the public
More Info
The Welcoming Library: A Multi-sensory Approach

You want your library to welcoming.  It is more than just customer service.  You want to surprise and delight your patrons to keep them coming back.

By attending this engaging webinar, participants will be able to:
1. Explore all five senses and ...

More Info
They're Not Kids Anymore: Adult Learning Basics for Library Program Planners


In this webinar you will learn:

  • Adult learning concepts
  • Learning styles
  • Instructional design basics
More Info
Time Management for All

This faced paced webinar will lead you through how to plan, prioritize and schedule for a highly effective day.  Come with your issues and concerns as there will be time for specific questions and concerns.  Don’t miss out on this interactive, informative ...

More Info
Time Management: Yours and Theirs

Learning objectives:

  • Valuing your own time
  • Setting realistic priorities
  • Delegating tasks effectively
  • Recognizing and avoiding time wasters
  • Taking Action
  • Practical Tools
More Info
Tips and Best Practices for Hosting a Successful Cord Cutting Class

Some people pay for cable and satellite television, others opt for Internet streaming services. The latter group, often known as cord cutters, is a population quickly growing in popularity as the ease and accessibility of online streaming content is made available. While there...

More Info
To Tag, or Not to Tag? Implementing RFID at Your Library


Learning Objectives:

  • Consider RFID tag types, shapes, and sizes for optimized device reading, along with where to place them on books and media
  • Understand the tagging process at the item level and at the project level
  • <...
More Info
Tools to Improve Your Workflow and Increase Productivity


Have you ever found a tool or service that made you go “AHA!”? Are there little gems that make your life so much easier that you wonder how you lived without them? This  informative webinar is filled with online (and free!) tools that can help you...

More Info
Travel in Your Pocket

Whether you or your patrons are traveling across the globe or exploring your own city, you can utilize digital apps to make your trip more convenient, informational and fun! 
 
Learn about apps that can easily translate languages and text without knowing ...

More Info
Tweens...After School Behavior: To Battle or Engage?


Do you dread the after school crowd? Tired of shushing over and over and getting nowhere? Stuck in a rut in programming for your tweens? This webinar will help give you some ideas and information to help you with your tween crowd.

Attendees will learn:

More Info
Understanding the Myers Briggs Type Indicator for You and Your Library

The Myers Briggs Type Indicator assessment is one of the most popular and well-known personality tests today, taken by 80% of Fortune 500 companies and 89% of Fortune 100 companies according to the CPP. There has recently been a lot of buzz, both positive and negative, ...

More Info
Using EBSCOhost and Explora to Search EBSCO Databases

Learning Objectives:

  • Explain differences between and appropriate uses for the EBSCOhost and Explora interfaces
  • Perform basic and advanced searches in both, including filtering options
  • Describe the best ways for extracting ...
More Info
We Can't Stop Doing That!

Why is it so easy to start new projects or formulate new procedures and policies, yet so hard to stop doing things that are no longer important, efficient or effective, especially if they were once necessary or successful?  How can you help yourself and your staff see the...

More Info
What are they thinking? Teen behavior in Your Library


We work hard to plan services to attract teens, but there are times when teen behavior can make us stop to wonder what’s going on inside their head. Most people can see that teens are growing at a fast pace, but forget that their brains have more work to be done...

More Info
What is your BODY Saying: Interpreting Body Language of Patrons and Staff



Presenter: Holly Klingler

  • How to demonstrate confidence and approachability with staff and patrons.
  • How to present yourself.
  • Ways to exude confidence.
  • What NOT to do in certain situations.

When you ...

More Info
What the Heck Happened? 2017 Employment Law Update: Part I
  • What did the EEOC say about the ADA and LEAVES OF ABSENCE?
  • What EXACTLY must an employee say to be covered by the ADA?
  • Do you have to keep granting ADDITIONAL EXTENSIONS FOR LEAVE OF ABSENCE under the ADA?
  • What guidance did the EEOC give ...
More Info
What the Heck Happened? 2017 Employment Law Update: Part II

Join Scott Warrick as he reviews the most recent and most important employment law changes and updates in his own unique, practical, entertaining and humorous style.  Scott will not only inform you of these important changes, but he will use his over three decades of ...

More Info
What the Heck Happened? 2018 Employment Law Update: Part I


Join Scott Warrick as he reviews the most recent and most important employment law changes and updates in his own unique, practical, entertaining and humorous style.  Scott will not only inform you of these important changes, but he will use his over three decades...

More Info
What the Heck Happened? 2019 Employment Law Update: Part I


Join Scott Warrick as he reviews the most recent and most important employment law changes and updates.  Scott will not only inform you of these important changes, but he will use his over three decades of Employment Law/Human Resource Management experience to ...

More Info
What the Heck Happened? 2019 Employment Law Update: Part II


Join Scott Warrick as he reviews the most recent and most important employment law changes and updates.  Scott will not only inform you of these important changes, but he will use his over three decades of Employment Law/Human Resource Management experience to ...

More Info
Winning Library Grants

Grants can support the changing needs in your community and your budget, as well as many additional benefits. Stephanie Gerding’s grant webinars are known for being easy to understand, motivating, fun and full of valuable tips.

In this interactive webinar, ...

More Info
Working as a Team: Where do I Fit



Presenter: Ned Parks

  • Who are you on the team?
  • How do you work as a team player?
  • How do you encourage others to work together?

When you receive your confirmation of registration for this archive the link to the ...

More Info
You Can Be the Expert-Tech Troubleshooting with Confidence 101


Learning Objectives:

  • Learn basic strategies for approaching technology troubleshooting for themselves and for their patrons, based on best practices from help desk and other tech industry fields.
  • Get a quick list of frequent ...
More Info
You Can Be the Expert-Tech Troubleshooting with Confidence 201

 
Learning Objectives:

  • Learn more advanced techniques for tech troubleshooting, including looking “under the hood” and reverse engineering what happened.
     
  • Understand that it’s not always the ...
More Info
You check out WHAT?


In this webinar you will learn:

  • Why and what items are chosen to circulate
  • The procedures and policies to circulate
  • How to market the new circulating items.

Presenters:
Gerry Vogel, Assistant Director, Avon Lake ...

More Info
Youth Readers Advisory Webinar: Make the Connection-Tips, tricks and basics of readers advisory in a busy digital world



 This webinar will teach you the basics of readers advisory and help you on the road to recommending their next great book.

Featured Presenters:
Carrie Burrier: Youth Services Coordinator, Akron-Summit County Public Library
Kathleen ...

More Info