Date/Time
10/23/2025
9:30 AM - 12:30 PM Eastern Event Registration
![]() Competency
Equity, Diversity, & Inclusion and Customer Service
Event Description
![]() No matter where you work or live, if you interact with others, you’re likely to engage with individuals who identify as part of the LGBTQ+ community. Having a foundational understanding of inclusive language and what it means to be a supportive ally isn’t just helpful—it’s essential for fostering respect, equity, and belonging for everyone. Learning Objectives:
Presenter: ![]() Ken is a two-time graduate of Kent State University, holding a Bachelor of Arts in Psychology and a Master of Education in Community Counseling. Before joining Kent State, he spent nearly two decades working in mental health and social services, most recently serving as Assistant Vice President at Child Guidance & Family Solutions in Akron, Ohio. A passionate advocate, Ken has received numerous awards for his leadership in LGBTQ+ advocacy and for developing innovative programs that foster inclusion and community support. He lives in the Highland Square/West Akron area with his husband of 25 years and their two dogs, Luna and Piper. A passionate advocate, Ken has received numerous awards for his leadership in LGBTQ+ advocacy and for developing innovative programs that foster inclusion and community support. He lives in the Highland Square/West Akron area with his husband of 25 years and their two dogs, Luna and Piper. Location
Contact Person
Details
Who should attend: All Staff
Competency: Equity, Diversity & Inclusion, and Customer Service Non-Member Cost: $80 NEO-RLS Bronze Member Cost: $60 NEO-RLS Silver Member Cost: $40 NEO-RLS Gold Member Cost: FREE NEO-RLS Individual Member Cost: $40 There is an additional $10 surcharge for amenities. It’s never too late to save your library money. NEO-RLS Memberships are pro-rated! Call us today to join. Tell a Friend
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