Northeast Ohio Regional Library System - Event Information - Northeast Ohio Regional Library System

Event Name:
The Welcoming Library: A Multi-sensory Approach [Archive]

Customer Service

You want your library to welcoming.  It is more than just customer service.  You want to surprise and delight your patrons to keep them coming back.

By attending this engaging webinar, participants will be able to:
1. Explore all five senses and discover how to best use each in delivering a welcoming library experience for our patrons
2. Identify your strengths in addressing the needs of all types of patrons
3. Ponder the talents of your team at your branch

Presenter: Andrea Eagan, Youth Services Assistant, Geauga County Public Library

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Event Date:

Online via Adobe Connect

Contact Person:
Melissa Lattanzi
(phone: 3306550531)

Who should attend:  All staff

Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


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