Northeast Ohio Regional Library System
Northeast Ohio Regional Library System - Event Information - Northeast Ohio Regional Library System
Event Name:
Art of Customer Service [Archive]
Competency:
Customer Service
Description:
What is customer service and why is it important? This webinar will introduce and improve the soft skills needed to deliver truly excellent customer service. Staff and managers alike are invited to discover how patience, body language, positive language and active training can make anyone a true "artist" of customer service. This webinar is designed for anyone who interacts with the public.
Presenter: Jessica Curtis, Westerville Public Library
Presenter: Jessica Curtis, Westerville Public Library
Event Date:
3/8/2019
Event Time:
2:00 PM - 3:00 PM Eastern
Location:
Online
Via Adobe Connect
UNITED STATES
Via Adobe Connect
UNITED STATES
Contact Person:
Melissa Lattanzi
(phone: 3306550531)
(phone: 3306550531)
Details:
Cost: $20
Gold, Silver & Bronze Members FREE
Group rate 10 or more
Gold, Silver & Bronze Members FREE
Group rate 10 or more
Event Registration:
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3/8/2019
3/8/2019
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