Northeast Ohio Regional Library System - Event Information - Northeast Ohio Regional Library System

Event Name:
Art of Customer Service [Archive]

Competency:
Customer Service

Description:
What is customer service and why is it important?  This webinar will introduce and improve the soft skills needed to deliver truly excellent customer service.  Staff and managers alike are invited to discover how patience, body language, positive language and active training can make anyone a true "artist" of customer service.  This webinar is designed for anyone who interacts with the public.

Presenter:  Jessica Curtis, Westerville Public Library

Event Date:
3/8/2019

Event Time:
2:00 PM - 3:00 PM Eastern

Location:
Online
Via Adobe Connect
UNITED STATES

Contact Person:
Melissa Lattanzi
(phone: 3306550531)

Details:
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Outlook/ vCalendar/ Google:
Click on the icon next to the date(s) to add to your calendar:
3/8/2019


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