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PRODID://NEOL//172904
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DTSTAMP:20260423T080153
VTIMEZONE:America/New_York
DTSTART:20190308T190000Z
DTEND:20190308T200000Z
UID:172904
SUMMARY:Art of Customer Service <font color = ff0000>[Archive]</font> 
LOCATION:Online, Via Adobe Connect
DESCRIPTION:Art of Customer Service <font color = ff0000>[Archive]</font> \n\n03/08/19 02:00 PM EST\n - 03/08/19 03:00 PM EST\Description:\nWhat is customer service and why is it important?  This webinar will introduce and improve the soft skills needed to deliver truly excellent customer service.  Staff and managers alike are invited to discover how patience, body language, positive language and active training can make anyone a true "artist" of customer service.  This webinar is designed for anyone who interacts with the public.\n\nPresenter:  Jessica Curtis, Westerville Public Library\Details:\nCost:  $20\nGold, Silver & Bronze Members    FREE\nGroup rate 10 or more\Location:\nOnline\nVia Adobe Connect\n,
X-ALT-DESC;FMTTYPE=text/html:Art of Customer Service <font color = ff0000>[Archive]</font> <br /><br />03/08/19 02:00 PM EST - 03/08/19 03:00 PM EST<br />Description:<br />What is customer service and why is it important?&nbsp; This webinar will introduce and improve the soft skills needed to deliver truly excellent customer service.&nbsp; Staff and managers alike are invited to discover how patience, body language, positive language and active training can make anyone a true &quot;artist&quot; of customer service.&nbsp; This webinar is designed for anyone who interacts with the public.<br />
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<strong>Presenter:&nbsp;</strong><em> Jessica Curtis</em><strong>,</strong> Westerville Public Library<br />Details:<br /><font face="Verdana" size="2"><font face="Verdana" size="2">Cost:&nbsp; $20<br />
Gold, Silver &amp; Bronze Members&nbsp;&nbsp;&nbsp; FREE<br />
Group rate 10 or more</font></font><br />Location:<br />Online<br />Via Adobe Connect<br />,  
PRIORITY:3
TRANSP:TRANSPARENT
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