Northeast Ohio Regional Library System
Date/Time
7/22/2025
2:00 PM - 3:00 PM Eastern
2:00 PM - 3:00 PM Eastern
Event Registration
Competency
Communication
Event Description
Effective communication is vital for collaboration, patron service, and a positive workplace environment. In this webinar you will learn communication skills to build confidence , respond intentionally in workplace interactions, and enhance your listening skills. We will explore common causes of communication apprehension, understand the importance of giving and receiving feedback, and learn strategies for becoming more attentive and empathetic listeners.
Learning Objectives:
Dr. Stevie M. Munz is an award-winning teacher and researcher with 13+ years of experience in the communication field. She has led hundreds of discussion forums, presentations, trainings, and workshops. As a published author, her work appears in numerous peer-reviewed publications and popular press outlets.
As a communication expert, she is passionate about developing your communication power skills. From public speaking to relationship communication, conflict, group communication, and so much more—Dr. Munz supports you in transforming your personal and professional communication life!
Learning Objectives:
- Understand communication apprehension and apply techniques to manage it in professional settings.
- Demonstrate intentional communication practices when giving and receiving feedback with peers and patrons.
- Apply active listening strategies to enhance team collaboration and patron engagement.
Dr. Stevie M. Munz is an award-winning teacher and researcher with 13+ years of experience in the communication field. She has led hundreds of discussion forums, presentations, trainings, and workshops. As a published author, her work appears in numerous peer-reviewed publications and popular press outlets.As a communication expert, she is passionate about developing your communication power skills. From public speaking to relationship communication, conflict, group communication, and so much more—Dr. Munz supports you in transforming your personal and professional communication life!
Location
Setting: Live Virtual
Online via Zoom
UNITED STATES
Online via Zoom
UNITED STATES
Contact Person
Details
Who should attend: Anyone wanting to know more about effective communication
Competencies: Communication
Non-Member Cost: $40
NEO-RLS Bronze Member Cost: $24
NEO-RLS Silver Member Cost: FREE
NEO-RLS Gold Member Cost: FREE
NEO-RLS Individual Member Cost: $20
Can't attend on the date or time listed? Sign up anyway! This webinar includes archive access for later viewing at your convenience.
It’s never too late to save your library money. NEO-RLS Memberships are pro-rated! Call us today to join.
Competencies: Communication
Non-Member Cost: $40
NEO-RLS Bronze Member Cost: $24
NEO-RLS Silver Member Cost: FREE
NEO-RLS Gold Member Cost: FREE
NEO-RLS Individual Member Cost: $20
Can't attend on the date or time listed? Sign up anyway! This webinar includes archive access for later viewing at your convenience.
It’s never too late to save your library money. NEO-RLS Memberships are pro-rated! Call us today to join.
Outlook/vCalendar/Google
Click on the icon next to the date(s) to add to your calendar:
| 7/22/2025 |    |
Tell a Friend