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PRODID://NEOL//425238
BEGIN:VEVENT
DTSTAMP:20260501T132705
VTIMEZONE:America/New_York
DTSTART:20250722T180000Z
DTEND:20250722T190000Z
UID:425238
SUMMARY:Confident and Clear: Building Effective Communication in the Library
LOCATION:Online via Zoom
DESCRIPTION:Confident and Clear: Building Effective Communication in the Library\n\n07/22/25 02:00 PM EST\n - 07/22/25 03:00 PM EST\Description:\nEffective communication is vital for collaboration, patron service, and a positive workplace environment. In this webinar you will learn communication skills to build confidence , respond intentionally in workplace interactions, and enhance your listening skills. We will explore common causes of communication apprehension, understand the importance of giving and receiving feedback, and learn strategies for becoming more attentive and empathetic listeners. \n\nLearning Objectives:\n\n	Understand communication apprehension and apply techniques to manage it in professional settings.\n	Demonstrate intentional communication practices when giving and receiving feedback with peers and patrons.\n	Apply active listening strategies to enhance team collaboration and patron engagement.\n\nPresenter:\n\nDr. Stevie M. Munz is an award-winning teacher and researcher with 13+ years of experience in the communication field. She has led hundreds of discussion forums, presentations, trainings, and workshops. As a published author, her work appears in numerous peer-reviewed publications and popular press outlets.\n\nAs a communication expert, she is passionate about developing your communication power skills. From public speaking to relationship communication, conflict, group communication, and so much more—Dr. Munz supports you in transforming your personal and professional communication life!\n \Details:\nWho should attend:  Anyone wanting to know more about effective communication\nCompetencies:  Communication\n\nNon-Member Cost:      $40\nNEO-RLS Bronze Member Cost:  $24\nNEO-RLS Silver Member Cost:   FREE\nNEO-RLS Gold Member Cost:    FREE\nNEO-RLS Individual Member Cost:  $20\n\nCan't attend on the date or time listed? Sign up anyway!  This webinar includes archive access for later viewing at your convenience.\n \nIt’s never too late to save your library money. NEO-RLS Memberships are pro-rated! Call us today to join.\Location:\nOnline via Zoom\n\n,
X-ALT-DESC;FMTTYPE=text/html:Confident and Clear: Building Effective Communication in the Library<br /><br />07/22/25 02:00 PM EST - 07/22/25 03:00 PM EST<br />Description:<br />Effective communication is vital for collaboration, patron service, and a positive workplace environment. In this webinar you will&nbsp;learn communication skills to build confidence , respond intentionally in workplace interactions, and enhance your listening skills. We will explore common causes of communication apprehension, understand the importance of giving and receiving feedback, and learn strategies for becoming more attentive and empathetic listeners.&nbsp;<br />
<br />
<strong>Learning Objectives:</strong>
<ul>
	<li>Understand communication apprehension and apply techniques to manage it in professional settings.</li>
	<li>Demonstrate intentional communication practices when giving and receiving feedback with peers and patrons.</li>
	<li>Apply active listening strategies to enhance team collaboration and patron engagement.</li>
</ul>
<strong>Presenter:</strong><br />
<br />
<em><img alt="" src="https://neo-rls.org/photos/Munz_05212025084733.JPG" style="float:left; margin:5px 15px; width:100px" />Dr. Stevie M. Munz</em> is an award-winning teacher and researcher with 13+ years of experience in the communication field. She has led hundreds of discussion forums, presentations, trainings, and workshops. As a published author, her work appears in numerous peer-reviewed publications and popular press outlets.<br />
<br />
As a communication expert, she is passionate about developing your <em>communication power skills. </em>From public speaking to relationship communication, conflict, group communication, and so much more&mdash;Dr. Munz supports you in transforming your personal and professional communication life!<br />
&nbsp;<br />Details:<br /><font face="Verdana" size="2"><font face="Verdana" size="2">Who should attend:&nbsp; Anyone wanting to know more about&nbsp;effective communication<br />
Competencies:&nbsp; Communication</font></font><br />
<br />
Non-Member Cost: &nbsp; &nbsp;&nbsp; $40<br />
NEO-RLS&nbsp;Bronze Member Cost:&nbsp; $24<br />
NEO-RLS Silver Member Cost:&nbsp; &nbsp;FREE<br />
NEO-RLS Gold Member Cost:&nbsp; &nbsp; FREE<br />
NEO-RLS Individual Member Cost:&nbsp; $20<br />
<br />
<font face="Verdana" size="2">Can't attend on the date or time listed? Sign up anyway!&nbsp;&nbsp;</font>This webinar includes archive access for later viewing at your convenience.<br />
&nbsp;<br />
<font face="Verdana" size="2"><font face="Verdana" size="2"><strong><font face="Verdana" size="2"><font face="Verdana" size="2"><font face="Verdana" size="2"><font face="Verdana" size="2"><font face="Verdana" size="2"><em>It&rsquo;s never too late to save your library money. NEO-RLS Memberships are pro-rated! Call us today to join.</em></font></font></font></font></font></strong></font></font><br />Location:<br />Online via Zoom<br /><br />,  
PRIORITY:3
TRANSP:TRANSPARENT
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