Unlock new levels of efficiency and impact for your projects. This hands-on session introduces "The AI Advantage," a modern approach to project management designed specifically for community leaders. We will demystify artificial intelligence and demonstrate how to leverage powerful, free tools like Google's Gemini and NotebookLM to streamline every phase of your project lifecycle.
Learning Objectives:
Brainstorm & Plan with Gemini: Use Gemini as a creative partner to generate innovative project ideas, develop detailed action plans, create timelines, and delegate tasks.
Draft Communications in Seconds: Instantly create compelling emails for coworkers, social media posts for promotion, and thank-you letters for partners and stakeholders.
Centralize Your Project Knowledge with NotebookLM: Transform meeting minutes, past project reports, and documents into an intelligent, searchable database. Get instant answers to questions like, "What was our budget for last year's fundraiser?" or "Summarize the key takeaways from our planning meeting."
Presenter:
George Garrett is the principal at Mathews High School in Vienna, Ohio, where he has dedicated over two decades to serving the school community. His extensive experience at Mathews includes roles as a teacher, coach, and administrator. George began his career in education as a language arts teacher before transitioning to a technology educator, sharing his expertise with junior high and high school students, as well as adults through evening programs at the Trumbull Independent Public Libraries.
Modeled off the Chicago-area Adult Reading Round Table, the Guided Reading Round Table (GRRT) will lead library staff through an in-depth genre study. Over the course of a year, we will explore historical fiction, with a specific focus on the biographical, fantasy, literary, mystery, and romance subgenres. This final session will explore historical fantasy through guided discussions to identify popular authors, titles, tropes, & trends. A reading list & questions will be supplied; while it is not required, it is recommended to read through some of the titles and questions. The GRRT is dedicated to the development of readers’ advisory skills and the promotion of reading for pleasure.
Thankfully, the library is still a safe place for interacting and connecting with others. But what happens when the conversations become uncomfortable and controversial? How do you remove yourself from the unwanted drama, or at least disengage, if you can’t remove yourself?
Learning Objectives:
Two easy to use phrases to set boundaries with and redirect unwanted patron conversations
Two respectful phrases to use the get yourself out of an unwanted conversation
Three agreements staff can make with each other to remove politics, religion and other hot topics from the workplace
How to recover from being involved in the controversy
This program will use “real library life” examples of controversial and unwanted conversations and how to handle them.
Presenter:
Andrew Sanderbeck is a respected presenter, coach, and consultant. He has worked with library organizations for more than 20 years.
He champions Meliorism (mÄl′yÉ-rÄz″Ém), the belief that we can contribute to positive change and improve the world through acts of love, creativity, compassion, and kindness. He now resides in Wadsworth, Ohio with his wife, Michelle, and enjoys visiting his grandchildren in Pennsylvania.
Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges.
This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Ragan Snead.
Cleveland Public Library is On the Road....to Reading! In 2024, Cleveland Public Library rebooted and expanded its early literacy outreach initiative, On the Road to Reading. This innovative outreach program transports Library resources and services beyond our buildings and into the community by meeting young children and families where they are—at childcare centers, clinical settings, community centers, schools, parks, and beyond. Using our early literacy outreach van and dedicated outreach team, the program creates opportunities for children and families to play, learn, and grow together by sharing access to free, culturally relevant books, Library resources, cozy reading spaces, and early literacy programming in community spaces. This program has opened new outreach opportunities for the Library, and our team would love to share our experience launching, delivering, evaluating, and adapting this program with others who are passionate about Library Youth and Outreach services.
Regardless of whether a library can procure an outreach vehicle and secure dedicated outreach staff, we have a wealth of experiences to share that can be useful for library staff across Northeast Ohio. From building relationships with strategic community partners to tips on engaging childcare center staff, we are excited to share what we’ve learned in a dynamic session that will be relevant to anyone interested in expanding their Library’s early literacy outreach efforts. Participants in this session will be energized and inspired to bring new ideas back to their home libraries. The session will also include opportunities for brainstorming and ideas-sharing relating to outreach services to children and families.
Learning Objectives:
Identify key strategies for launching and sustaining early literacy outreach services, including building partnerships, selecting service locations, and adapting services to meet community needs, with or without a dedicated outreach vehicle or staff.
Describe effective methods for engaging young children, families, and childcare providers in community-based early literacy programming, using culturally relevant materials, play-based learning, and flexible service models.
Develop at least one actionable idea for expanding or enhancing early literacy outreach services at their own libraries.
Presenters:
Maggie Lawrence, MLIS, has a background in academic and children's librarianship, and joined Cleveland Public Library in 2023 where she currently serves as the Outreach & Programming Services Associate for Early Literacy. She is passionate about children's literature and the transformative possibilities that libraries can bring.
Isabelle Rew, MLIS, is the Community Outreach Manager for the Cleveland Public Library. She has worked in public libraries in northeast Ohio since 2017 in roles ranging from Public Services to Community Outreach and Engagement. Isabelle is passionate about bringing library programs and services directly to our neighbors through joyful literacy experiences in non-traditional spaces—one story and one stop at a time. more info...
A look at how Ohio Libraries have been funded in the past and what the current situation is. If time permits, we can discuss what the future holds for library funding in Ohio.
Learning Objectives:
A better understanding of past library funding
A better understanding of current library funding
Presenter:
Jim Wilkins, Retired Executive Director/Fiscal Officer for Warren-Trumbull County Public Library 17 years, former Director of Bucyrus Public Library 8 years and Fiscal Officer of the Barberton Public Library 12 years.
Member of NEO-RLS Board of Directors 2009-2020, President 2017-2019. Member of Ohio Library Council Government Relations Committee and Legislative Network 2014-2025. Also, Coordinator for Library Accounting Division and Small Libraries Division.
Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges.
This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Hillary Brown.
Do you have more than one boss at your library? Do you have lots of responsibility but little authority? Are you working between multiple departments? Are you looking to improve your communication skills with your managers and your direct reports? If you said yes to any of these questions then this webinar can help you communicate better and manage up, and down.
Learning Objectives:
Communication techniques for communicating with upper management and employees
Prioritizing tasks and setting goals
Performance evaluation strategies: How to better give and receive feedback
Time management concerns: How to organize and prioritize your time to meet multiple (and sometimes competing) goals
Planning and organizing meetings from "the middle"
Presenter:
Carrie Rogers-Whitehead worked in libraries for nearly a decade and now consults and trains librarians. She regularly researches and writes for librarians, educators and parents. Carrie is the author of four books: Teen Fandom and Geek Programming (2018), Digital Citizenship: Teaching and Practice from the Field (2019), Serving Teens and Adults on the Autism Spectrum: A Guide for Libraries (2020), and Becoming a Digital Parent: A Practical Guide to Help Families Navigate Technology (2021). She is the founder of Digital Respons-Ability, a mission-based company that has educated tens of thousands of students, parents and educators in digital citizenship. Carrie is a sought after trainer, former TEDx speaker, adjunct instructor and loves to teach others.
We're hosting a lively workshop to jointly develop ideas for the 2026 Adult summer reading theme, "Unearth a Story."
Did someone say murder? Kicking off the morning with a bang, we present a Murder Mystery Game—and show you exactly how to create and implement one for your own library. Followed by a presentation on CSLP theme, Unearth a Story, highlighting resources presented by Katy Hite of the State Library. TikTok isn’t just for teens, learn how to create simple summer reading TikToks to market your library effectively.
After a provided lunch, you will have dedicated time to connect with colleagues, sharing and developing innovative ideas for programs, incentives, and reading tracking methods.
The afternoon features our Program Palooza, where you'll hear about six distinct programs you can readily implement in your library. We will wrap up the day with Programming during tough times: Free, Cheap, and Recycled. Don't miss this energizing day and opportunity to connect with your peers. More details will be coming soon.
Murder in the Stacks: Hosting Murder Mysteries at the Library
Learn where to find and facilitate interactive murder mystery programs for patrons of all ages. Warm up your detective skills with a mini murder mystery game, then explore planning, pacing, and best practices.
Presenter: Lindsay Miraglia, is the Adult Assistant Manager at the Wayne County Public Library. She has spent nearly 15 years working in public libraries across Northeast Ohio—including Akron-Summit County Public Library, Stark Library, Canal Fulton Public Library, and now WCPL—gaining a deep appreciation for the communities we serve. A lifelong true crime and horror enthusiast, Lindsay turned that passion into creating immersive, story-driven murder mystery programs for patrons. She even designed custom mysteries inspired by the summer reading themes. Fun fact: she once built a full life-size coffin out of cardboard for a vampire-themed mystery.
Dig In! Unearth Your Summer Why
Unearthing the WHYs of including adult participation in your summer reading program can help you identify which practices are vibrant and beneficial and which should go extinct. We’ll identify our whys, celebrate what we love about summer, and name something we’d like to revisit, change, or let go. This session will also feature a quick tour of CSLP’s “Unearth a Story” theme, art, and resources and other statewide summer planning supports.
Presenter: Katy Hite is the Adult Services Library Consultant at the State Library of Ohio. Her job is to support and champion the work of library staff across the state who are serving adult patrons through programs, services and outreach. Katy facilitates Adult Services networking meetings, co-facilitates Building Community-Based Summers learning sessions and provides strategic planning services across the state. She has worked as an adult services supervisor, adult reference librarian and programmer, and an emerging technology librarian at libraries throughout central Ohio.
Reel Results: Have Fun Marketing Your Library on Social Media
You don’t need a production studio or a huge team to create videos that engage your community. Even beginners can use simple gear to plan, film, and edit professional, compelling videos quickly and easily. Learn simple techniques to capture your patrons’ attention and draw them into the library.
Presenters:
Marie Grmek is a lifelong reader and has worked at Kirtland Public Library for the last 5 years and she had limited success talking people into participating in social media videos until Mackenzie and Sarah started this past spring at the library. We have enjoyed making fools of ourselves online since September and will continue to do so for as long as we can!
Marie Grmek, Circulation/Marketing Assistant
Mackenzie Campbell, Circulation Clerk
Sarah Iaboni, Circulation Clerk
Programming during tough times: Free, Cheap, and Recycled
Are recent budget cuts creating obstacles for your library programming? Join Paula Wagner, the Head of Adult Services at the Middlefield Branch of the Geauga County Public Library system, as she shares her tips and tricks for integrating free, low-cost, and recycled materials into your library programs. By combining ingenuity with budget-friendly options, you can still create events your patrons will love! Every participant in the workshop will receive a packet of project sheets (including cost per person) for each of the highlighted programs.
Presenter: Paula Wagner is the Head of Adult Services/Assistant Branch Manager for the Middlefield Branch of the Geauga County Public Library System. Librarianship is Paula's second career after working as a Software Developer for 10 years. Paula was a runner-up for the Northeastern Ohio Regional Library System's Rising Star Award in 2016. She enjoys collaborating with youth services on large scale events such as Harry Potter's 45th birthday celebration, an Edgar Allen Poe Escape Room, and Tea Parties. Paula is a former member of the Ohio Library Council's Adult and Reference Services Division, and the 2024 NEO-RLS Shooting Star winner.
Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges.
This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Yvette Wasko.
Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges.
This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Hillary Brown.
Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges.
This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jill Grunenwald.
Learn how to create polished, professional presentations using Canva, no design experience required. In this step-by-step training, participants will explore Canva’s presentation tools, layouts, and design features while learning practical tips for visual storytelling, branding, and accessibility. Attendees will learn the skills to design presentations that look great and communicate ideas clearly.
Learning Objectives:
Create visually stunning and professional-looking presentations using Canva templates, layouts, and brand tools.
Apply core design principles such as layout balance, typography, color, and visual hierarchy within your presentations.
Learn to present and share Canva presentations efficiently across multiple formats and platforms.
Presenter:
Heather Feenaughty is the PR/Marketing Manager at Westlake Porter Public Library. Heather brings over 14 years' experience in marketing and public relations. She served as a Public Affairs Broadcast Journalist in the U.S. Army for five years and spent seven years at Case Western Reserve University’s Undergraduate Admissions marketing team. Heather has been in the library world for almost 3 years and plans to add many more. Heather has yet to receive the prestigious Cannes Lions Award for Creative Effectiveness but is a five-time local scarecrow contest winner (should be six), won a Rosette at the Cuyahoga County Fair in the crochet division, and spear-headed WPPL’s 2024 Westlake in Bloom first place win. more info...
The term “neurodiversity” refers to the infinite variation in brain functioning that leads to differences in thinking, attention, memory, and communication. Some neurodivergent individuals have differences in executive functioning skills like time management, and as a result, need different support and accommodations in the workplace. In this presentation, learn about time management from a neurodivergent lens. Whether you are neurodivergent or you are a supervisor to someone who is, this webinar will provide concrete strategies to support time management in the workplace.
Learning Objectives:
Learn why neurodivergent individuals, such as people with Autism and ADHD, have differences in time management skills
Understand key concepts, such as tachyosychia, time blindness, and executive functioning
Gain 6-8 concrete strategies to support and make accommodations for neurodivergent individuals with time management in the workplace
Learn about 3-5 tools that neurodivergent individuals can use in the workplace to support effective time management
Presenter:
Renee Grassi, Librarian and Accessibility Consultant Speaker
Librarian, author, trainer, administrator, teacher, and consultant Renee Grassi is an advocate for equity, diversity, inclusion, and accessibility in libraries, schools, and communities. As a neurodivergent librarian herself, Renee has worked in public libraries for nearly twenty years, developing award-winning library initiatives that welcome, support, and welcome disabled residents and their families and caregivers. Learn more at reneegrassi.com.
The Workplace Wellbeing Active Learning Community is open to anyone open to any staff interested in workplace wellbeing, wellness, and related topics. Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges.
This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Hillary Brown.
The 2026 NEO-RLS New Supervisors' Academy is looking for new attendees.
Becoming a supervisor adds new and different challenges to your workday, regardless of the type or size of library you work in. The Academy's courses will provide you with the skills and confidence you need to handle the many and varied challenges of being a supervisor. Programs will focus on three key areas: leadership, communication, and staff development. The Academy is appropriate for new supervisors in multi-type libraries and for those who want a refresher.
A review of the past two years of surveys has shown that attendees find the most value in attending in-person workshops. Therefore, we have transitioned this year’s academy to an all in-person format.
âThe Academy runs from February through September and consists of 7 in-person workshops.
We recommend that you attend the Academy in its entirety in order to maximize your learning.
Past participants had this to say:
"It was fantastic. As a very new supervisor, being in a room with so many different people was so helpful and informative. Each session was very informative and helpful, and I am very glad I got to attend."
"I thought it was a great academy. Having been a supervisor, for many years in different fields, I was uncertain that I would learn new skills. I was pleasantly surprised that I did take away new, valuable tips, tricks and strategies.â"
Session 1
Wednesday, February 25, 2026 - Twinsburg Public Library
9:30 am - 3:30 pm
Morning Session-It all Starts with Attitude
Being a good supervisor starts with having a great attitude and our series will begin with the opportunity to listen and interact with leaders as they share their experiences regarding the impact of attitude. Be sure to bring your most pressing questions.
The panel will consist of:
Cheryl Grizzell, Director Ritter Public Library
Eric Linderman, Director, Willoughby Eastlake Public Library
Kris Carroll, Director, Geauga County Public Library
Scott Trimmer, Director, Learning Commons, Cuyahoga Community College, Eastern Campus
Andrea Legg, Director, North Canton Public Library
Afternoon Session-Myers-Briggs Type Indicator: Get to Know Yourself
The afternoon will focus on a Myers Briggs assessment. The Myers-Briggs Type Indicator (MBTI) assessment provides a useful method for understanding people by looking at eight personality preferences that everyone uses at different times. One of the most critical aspects of the MBTI is that it identifies preferences, not abilities or skills. It is designed to bring type awareness to those who might find growth and learning within its ideas. You will have fun exploring and validating your type preferences. The MBTI is the most popular assessment in the world and has been applied as a tool for many years by a variety of users around the globe. This assessment will not only help you to know yourself but give you insights into how your employees work.
Presenter: Holly Klingler, an MBTI Certified Practitioner and Facilitator, has over 16 years of experience empowering professionals across various fields to enhance their careers and personal growth. Specializing in MBTI-based approaches, she helps individuals maximize their communication, creativity, and critical thinking skills. With 12 years dedicated to training library staff and communities, Holly offers personalized insights that help professionals showcase their strengths and grow their confidence.
Session 2 Tuesday, March 24, 2026 - Cuyahoga Falls Library
9:30 am - 3:30 pm
Leading with Assurance: Decision-Making and Effective Supervision
This workshop is designed for library supervisors seeking to enhance their leadership skills, focusing on confident decision-making and effective supervision strategies. Participants will engage in interactive discussions, real-life scenarios, and collaborative activities to strengthen their ability to navigate challenges, set strategic goals, and cultivate accountability within their teams.
Learning Objectives:
Gain the confidence needed to lead proactively and make informed decisions.
Analyze potential scenarios, responses, and outcomes encountered in a supervisory role.
Participate in group activities and engage with peers to collaboratively explore and share insights, offer mutual support, and exchange best practices.
Presenter: Ragan Snead, Executive Director, Northeast Ohio Regional Library System, has over 15 years of experience in public and academic libraries. She has a passion for staff development and helping library staff reach their full potential. In addition to her work in various areas of librarianship, Ragan has experience in management, community outreach, and strategic planning. She received her MLIS from Kent State University and her MBA from Lake Erie College.
Session 3
Tuesday, April 28, 2026 - Brooklyn Branch, Cuyahoga County Public Library
9:30 am - 3:30 pm
Morning Session: Change Course without Rocking the Boat
As new supervisors you may find unresolved challenges with your staff that need to be addressed sooner rather than later. How do you go about addressing something that might have been brewing for a long time without Rocking the Boat? Learn how to use expectations, goals, communication, follow-up and follow-through to right the ship and move forward with confidence.
Presenter: Cheryl Kuonen, Director, Mentor Public Library
Afternoon Session-Servant Leadership: A Service First Approach to Supervising & Developing People
Whether you’re new to leadership or a seasoned pro, this session will take a deep dive into leading through the lens of service. Learn tips on finding and growing talent, creating a sense of ownership, and building an engaged, effective team full of people who love their jobs. Many of the customer service skills you already know will help you to be a manager you’d love to have. Learn how great service will help you manage conflict resolution, high emotions, and course corrections while still building a culture of empowerment and belonging.
Learning Objectives:
Learn how to translate customer service skills to leadership success.
Learn the nuts and bolts of navigating high emotions and difficult employees with a positive over punitive approach
Develop strategies to identify, develop, and empower employees to contribute to an outstanding culture
âPresenter:
Ben Heckman, Director, Bexley Public Library
Ben Heckman has loved books, conversation, and people since he can remember. So, it is no surprise that after obtaining his undergraduate degree, his career first took him into teaching and then on to management at Starbucks Coffee Company. Eventually, his passion for learning and his curious nature led him into the library world. In 2014, he earned his Master’s in Library Science. He began his library career at Bexley Public Library at the circulation desk, moving on to managing public services, and then served as Assistant Library Director before becoming the Library’s tenth director in 2017. Having the opportunity to work every day with the incredible staff at Bexley Public Library is one of his greatest joys.
Session 4
Wednesday, May 20, 2026 -Location TBD
9:30 am - 3:30 pm
HR Stuff Every New Supervisor Should Know: Having a Solid Legal Foundation
Learning Objectives:
Understanding the relevant legal landscape as related to leading and supervising employees;
Knowing how to respond lawfully and effectively to inappropriate behaviors in the workplace
Development of effective leadership and employee relations skills, particularly for new supervisors and those who have been promoted from within;
Considering effective performance management and corrective action techniques.
Developing effective documentation
Presenters: Jim P. Wilkins, Shareholder, OSBA Certified Specialist in Labor & Employment Law, Kastner Westman & Wilkins, LLC
Jim began his law career more than thirty years ago when labor law – dealing with unions -- was in full bloom, and employment law was still emerging. As a result, he has a depth and breadth of experience in labor law that many younger lawyers won’t have because of the decline in the unionized segment of the American workforce.
Throughout his career, he has devoted significant time to representing and counseling employers on union relations matters, including collective bargaining negotiations, arbitration proceedings, and maintaining non-union status. He has negotiated countless labor contracts in both the private and public sectors, both blue collar and white collar. He regularly represents employers before the National Labor Relations Board and Ohio’s State Employment Relations Board in representation and unfair labor practice proceedings.
At the same time, Jim is as much an employment lawyer as he is a labor lawyer. He has been around from the outset of such landmark legislation as the ADA and FMLA. Both have a tremendous impact on the day-to-day advice he provides to employers who look to him to keep them out of trouble. When discrimination claims arise, Jim represents employers in state and federal courts and before the EEOC and state fair employment practice agencies. Jim also assists employers who have federal contracts with their affirmative action obligations, including the preparation of affirmative action plans.
Amanda S Smith, Shareholder, Kastner Westman & Wilkins, LLC
Amanda’s unusual path to becoming a labor and employment attorney began with earning bachelor’s and master’s degrees in neuroscience at Allegheny College and Kent State University, respectively. After determining that a career in science ultimately was not for her, she took a job as a legal assistant following her graduate studies, and immediately fell in love with law. That first position at a plaintiff’s side labor and employment firm quickly evolved into enrolling in classes at the University of Akron School of Law, where she eventually earned her juris doctor degree, summa cum laude.
Amanda is now an Ohio State Bar Association-certified specialist in labor and employment law. She represents both public and private employers in many types of labor and employment matters, including with labor negotiations and arbitration as well as charges before the Equal Employment Opportunity Commission, Ohio Civil Rights Commission and other state fair employment practice agencies. She also counsels employers on litigation and alternative dispute resolution matters, as well as wage/hour compliance, performance and leave management, discipline, and workplace policies. Amanda firmly believes in the importance of diversity, equity and inclusion (DE&I). In furtherance of her commitment to advancing DE&I initiatives both at K|W|W and beyond, Amanda completed the National DiversityFirst certification program to become a National Diversity Council Certified Diversity Professional and regularly counsels employers on DE&I-related matters.
Amanda is a native of Falconer, N.Y., near Chautauqua Lake. She and her spouse, Brian, are enjoying a joyfully chaotic time of life raising two young boys. Amanda is also involved in her community. She serves as a board member for the Cuyahoga Valley Scenic Railroad and the Fairlawn Area Chamber of Commerce and as Chairperson of the Labor and Employment Law Section of the Akron Bar Association.
Session 5
Wednesday, June 10, 2026 -Location TBD
9:30 am - 3:30 pm
Evaluations and Executive Presence
Morning Session: Planning, Writing and Conducting Meaningful Evaluations
Learning Objectives:
Why evaluations are still important, for both the employer and the employee
The different types of evaluations
How to set the proper tone for an evaluation meeting
Dos and don’ts for the evaluation process
The importance of follow-up after the evaluation is complete
Presenter: Kim DeNero-Ackroyd has been the Deputy Director of the Cleveland Heights-University Heights Public Library for 13 years. In this role, she supervises eight public service managers directly, as well as leads all public service activities. She currently serves on as the chair of ALA’s Committee on Organization, is a member of PLA’s Continuing Education Advisory Group and is on the OLC Board of Directors. Prior to her current role, she has twice been a branch manager, in addition to other supervisory positions. In all of her positions, effective time management has been one of the critical components of success. She is passionate about helping to develop future and current library leaders.
Afternoon Session: Executive Presence: Influence Through Relationships & Networking
Executive presence is more than polish—it is the ability to connect, communicate, and influence in a way that earns trust and inspires confidence. In this one-hour program, participants will explore the most practical and impactful elements of executive presence: building meaningful relationships, strengthening networks, and influencing others through credibility, clarity, and connection. While the full model of the Five Categories and Sixteen Behaviors will be introduced as a brief framework, the primary focus will be on interpersonal influence—the behaviors that determine how others experience you and how effectively you move ideas forward.
Learning Objectives:
• Understand the Five Categories of Executive Presence as a high-level framework
• Strengthen key relationship-building behaviors that drive influence
• Expand their internal and external networks with purpose and confidence
• Communicate in ways that increase credibility, connection, and followership
• Demonstrate presence through listening, curiosity, and collaborative dialogue
• Apply practical influence skills—even without formal authority
Presenter: Amy B. Shannon, President, Pinnacle Leadership Solutions, LLC, and a Partner in Your Partner in HR has specialized in Organizational Development, Human Resources and Training for over 25 years. For the past 13 years, Amy has been an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries. Most recently, Amy served as the Executive Director II/Vice President of Corporate College where she built robust leadership training curriculum to serve her clients. Amy also holds certifications with numerous nationally known training vendors. She is a regular speaker at national conferences such as The Corporate University Week at the Disney Institute. She is a seasoned speaker for the HR Star Conference Cleveland. As a result of her high ratings, she has also been a key speaker at the HR Star Atlanta and received the Gold Medal Award three years in a row for best session speaker. Amy was a recipient of the 2015 HR Awards presented by ERC & CSHRM.
Session 6
Tuesday, August 11, 2026 - Stow-Munroe Falls Public Library
Performance Improvement Discussions 9:30 am - 3:30 pm
Whether you want a refresher of the basics or are looking for new and different ways to manage and lead others in your organization, this interactive one-day workshop helps supervisors to grow their management and leadership skills fast.
Get the “Knowledge Before the Need” by learning ways to help you better manage yourself and others. You will leave this workshop with techniques and phraseology that you’ll begin using the very next day at work! Whether you have been managing others for 10 years or 10 days, you’ll benefit from attending these sessions!
Learning Objectives:
Communicating more effectively with employees who see things differently than you do
Working with employee attendance, behavior and performance issues
Giving constructive feedback to employees positively and confidently
Delegation and other tools to more effectively managing yourself and your time
Presenter: Andrew Sanderbeck is a respected expert presenter and consultant for libraries and library organizations on critical people skills including managing others, communication more effectively and improving customer service and the customer experience. He has worked with public and academic libraries for more than 20 years. He champions Meliorism (mÄl′yÉ-rÄz″Ém), the belief that we can contribute to positive change and improve the world through acts of love, creativity, compassion, and kindness. He now resides in Wadsworth, Ohio with his wife, Michelle, and enjoys visiting his grandchildren in Pennsylvania.
Final Session
Thursday, September 17, 2026 - Location TBD
9:30 am -3:30 pm
Morning Session-Boosting Leadership Self-Confidence
As leaders, we often prioritize supporting others over our own well-being, but neglecting self-care can harm both us and our teams. Recognizing and prioritizing self-care is essential for effective leadership. At the same time, many leaders grapple with impostor syndrome and self-doubt, which can lead to stress, perfectionism, and hesitation. This workshop will guide you in recognizing and re framing these thoughts while equipping you with actionable strategies to build confidence and resilience.
Learning Objectives:
Prioritize self-care to enhance your leadership capacity.
Overcome impostor syndrome and re frame self-doubt.
Speak and act with greater confidence and assertiveness.
Build resilience and recover from setbacks effectively.
Presenter: Ragan Snead, Executive Director, Northeast Ohio Regional Library System, has 12 years of experience in public and academic libraries. She has a passion for staff development and helping library staff reach their full potential. In addition to her work in various areas of librarianship, Ragan has experience in management, community outreach, and strategic planning. She received her MLIS from Kent State University and her MBA from Lake Erie College.
Afternoon Session
We will conclude the academy with the return of first day panel of speakers with time to network and get those final questions answered.
As teachers and librarians, you’re on the front lines of introducing AI to students. But with headlines warning about AI’s massive energy demands, how do you balance the need for AI literacy with decisions about acting sustainably?
This webinar cuts through the confusion to help you make informed choices about sustainability in your classrooms, libraries, and communities.
We’ll examine independent estimates of AI’s energy and water use and put them in context in ways that are easy to understand.
We’ll include an introduction to how data centers work and what they are used for. We’ll clarify what we know and what’s still uncertain about AI’s carbon footprint (both in the present and in future projections).
We’ll compare individual AI use to other digital activities, and we’ll also look at global use of data centers with statistics from the International Energy Agency.
Did you know that AI technologies are also being used to mitigate climate change? We’ll look at some of the many innovations underway related to greener data centers, hardware, and chips. And we’ll look at how AI is being used in projects that map deforestation, improve recycling, clean up the ocean, innovate new materials for greener buildings, and more.
You’ll come away with some practical tips for answering questions from students, and some simple advocacy steps to use in your communities.
Learning agenda
Review statistics about energy use of AI in a clearer context than the usual “factoids” you see in many headlines.
Understand some basic facts about data centers and their use for AI and other technologies.
Look at the history of news reporting about the energy use of other new technologies (like online book ordering in 1999 and streaming media in 2020).
Compare the carbon footprint of individual uses of AI with uses of other technologies and then zoom out to global use and what it could mean for climate change.
Examine the history of “Jevons paradox” and why it’s often quoted in relation to the growth of AI.
See examples of how AI itself is currently being used to mitigate climate change.
Get some practical tips for answering questions about AI and sustainability, and what we can advocate for collectively related to sustainable AI.
Presenter:
Nicole Hennig is an expert in instructional design, user experience, and emerging technologies. She is currently an e-learning developer and AI education specialist at the University of Arizona Libraries.
Previously, she worked for the MIT Libraries as head of the user experience department. In her 14 years of experience at MIT, she won awards for innovation and worked to keep academics up to date with the best new technologies.
Librarians who take her courses are applying what they’ve learned in their communities. See their testimonials.
To stay current with the latest developments in AI, sign up for her email newsletter, Generative AI News, and follow her on Bluesky or Mastodon, where she posts daily about libraries, artificial intelligence, and other technologies.
Planning and executing engaging library programs takes creativity, strategy, and time. AI can significantly help to streamline and enhance the process, and can do so without losing the heart of your events.
This webinar will explore how AI tools can assist with every stage of library event planning, from gathering community input and brainstorming ideas to managing logistics, writing promotional materials, and crafting welcoming remarks. Discover practical ways to integrate AI into your workflow while maintaining the personal touch that makes library programming memorable. By the end of the session, you’ll have actionable strategies to save time, enhance accessibility, and ensure your programs remain community-focused and impactful.
Learning Objectives:
AI as Your Programming Partner-Explore how AI can assist with idea generation, logistics, and outreach.
Understanding Community Needs-Learn how AI-powered surveys and analysis can help align events with patron interests.
Streamlining Event Logistics-Discover AI tools for scheduling, accessibility considerations, and planning details.
Crafting Effective Promotion-Use AI to write compelling event descriptions and generate engaging visuals.
Maintaining the Magic-Learn how to balance AI efficiency with the creativity and connection that make library programs special.
Presenter:
Crystal Trice, CSM, CSM@Scale, Library Consultant, Scissors & Glue, LLC
Crystal Trice, founder of Scissors & Glue, LLC, has over 20 years of experience in education and local government, with a focus on improving collaboration and handling challenging situations with patrons and coworkers. She is passionate about creating environments where people work together more effectively.
With certifications as a Scrum Master and in Scrum at Scale for Government, Crystal holds a Master’s in Library & Information Science and a Bachelor’s in Elementary Education and Psychology. Her dedication to community enrichment fuels her work in supporting organizations to achieve their goals.
Crystal lives near Portland, Oregon, and enjoys organizing her thoughts (and tasks) with Sharpies, Flair pens, and sticky notes. She shares her home with her husband and a quirky mix of animals.
Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges.
This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Considerable research shows that those with more joy, laughter, and well-being in their life are more resilient, productive, and effective at work, and they live more fulfilling lives. This session is designed to increase fun, creativity, and joy. It also distinguishes between long-term well-being and toxic positivity. Through stories, activities, and experimentation, participants will learn the research and strategies to increase happiness and well-being within themselves, within the library culture, and with others. You'll walk away with practical ideas to well-being in the workplace and in your own life.
Learning Objectives:
• An increased knowledge of the research on positive psychology
• Experiences with techniques proven to increase joy
• A plan to use the techniques increase joy & well-being in themselves
• Ideas for spreading these techniques in the library and the community
Presenter:
Sharon Morris has worked in library development for over 20 years and conducts workshops, courses, and leadership institutes throughout the country. Her interests are leadership, research, management, supervision, communications, wellness & libraries, play, values, improv comedy, and insight. Sharon takes an asset-based approach to learning and invites all to engage. She has earned an MLIS and PhD in Managerial Leadership in Libraries. Her workshops and webinars are designed based on adult learning theory and include experiential learning, content informed by research, "fun" aspects, and time for reflection and planning to apply concepts in the workplace.
Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges.
This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Ragan Snead.
This webinar explores the crucial intersection of Artificial Intelligence (AI) and information literacy, addressing the transformative impact of AI on how information is accessed, evaluated, and utilized. Participants will gain a foundational understanding of how Generative AI (GenAI) tools function, including their capabilities and limitations in the context of information seeking and research. The session will delve into the integration of web search functionalities within AI tools and the implications of platforms like SearchGPT and advanced research tools on traditional information literacy practices.
A key focus will be on developing critical thinking skills to assess AI outputs effectively. Attendees will learn practical strategies, including the SIFT (Stop, Investigate the source, Find trusted coverage, Trace claims to the original context) method, to combat misinformation and evaluate the credibility of AI-generated content. The webinar will address the challenges posed by AI-driven misinformation and disinformation, equipping participants with the tools to navigate the evolving information landscape responsibly.
The session will also explore the broader implications of AI on information literacy, including ethical considerations, bias detection, and the responsible use of AI in research and education. Through interactive discussions and real-world examples, participants will learn how to adapt their information literacy instruction and practices to meet the demands of the AI era. Attendees will leave with actionable strategies for fostering critical engagement with AI tools and promoting informed decision-making in an increasingly complex information environment.
Learning Objectives:
Understand how GenAI tools work and their impact on information literacy.
Apply critical thinking skills to evaluate AI outputs and identify misinformation.
Utilize the SIFT method for assessing the credibility of sources in the age of AI.
Assess the implications of SearchGPT and deep research tools on information literacy practices.
Adapt information literacy instruction to promote responsible AI usage.
Presenter:
Reed Hepler is a digital initiatives librarian, instructional designer, copyright agent, artificial intelligence practitioner and consultant, and PhD student at Idaho State University. He earned a Master's Degree in Instructional Design and Educational Technology from Idaho State University in 2025. In 2022, he obtained a Master’s Degree in Library and Information Science, with emphases in Archives Management and Digital Curation from Indiana University. He has worked at nonprofits, corporations, and educational institutions encouraging information literacy and effective education. Combining all of these degrees and experiences, Reed strives to promote ethical librarianship and educational initiatives.
Currently, Reed works as a Digital Initiatives Librarian at a college in Idaho and also has his own consulting firm, heplerconsulting.com. His views and projects can be seen on his LinkedIn page or his blog, CollaborAItion, on Substack. Contact him at reed.hepler@gmail.com for more information.
Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges.
This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send Carrie Kibby any items you would like to discuss.
Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges.
This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
This webinar examines the current landscape of attacks on intellectual freedom and the impacts of coordinated censorship campaigns. We'll analyze the role of moral entrepreneurs, including organized advocacy groups and bad faith social media influencers.
We'll explore the historical context of how moral panics operate to limit access to reading materials and confine intellectual freedom. Understanding this history helps us respond more effectively in today’s environment.
The webinar covers legal threats facing libraries, including new state laws in Idaho, Missouri, Louisiana, and other states. Finally, we'll address the human cost of this crisis: the occupational trauma and burnout facing library workers, including anticipatory anxiety and the disproportionate impact on marginalized staff.
Learning Objectives:
Understand the current landscape of challenges to intellectual freedom.
Analyze the mechanisms of coordinated censorship campaigns.
Compare how moral panics have operated to censor materials across four historical periods.
Recognize the symptoms of occupational burnout and trauma faced by library staff.
Presenter:
Carrie Rogers-Whitehead worked in libraries for nearly a decade and now consults and trains librarians. She regularly researches and writes for librarians, educators and parents. Carrie is the author of four books: Teen Fandom and Geek Programming (2018), Digital Citizenship: Teaching and Practice from the Field (2019), Serving Teens and Adults on the Autism Spectrum: A Guide for Libraries (2020), and Becoming a Digital Parent: A Practical Guide to Help Families Navigate Technology (2021). She is the founder of Digital Respons-Ability, a mission-based company that has educated tens of thousands of students, parents and educators in digital citizenship. Carrie is a sought after trainer, former TEDx speaker, adjunct instructor and loves to teach others. more info...
Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges.
This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges.
This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Hilllary Brown.
Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges.
This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Hillary Brown.
Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges.
This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges.
This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Hillary Brown.
Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges.
This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges.
This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Hillary Brown.