Calendar of Events - Northeast Ohio Regional Library System
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Fundraising is as much an art as it is a science. In this introductory session, participants will learn what it takes to attract, engage and retain donors for fundraising success. We will review general fundraising concepts and discuss donor behavior and general donor approaches.

Learning Objectives: - Participants will:
  • Gain relevant knowledge of fundraising terms and concepts
  • Understand the lifecycle of a donor
  • Understand the importance of planning according to lifecycle stages 
Presenter:

Amy Wong, president, Dot Org Solutions, believes the world is a better place because of the special work nonprofits do for our communities, making them better places to live, work and raise families. As president of Dot Org Solutions, she is a champion for small businesses for the role they play in creating jobs, delivering important products and services, and keeping the economy strong. Her goal for nonprofits and small businesses is to get the recognition they deserve for the role they play in the success of our communities. She supports this goal through volunteer activities, mentoring other business owners and the relationships the Dot Org team develops with its clients and partners.
 

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10/26/202110:00am to 11:00amMelissa Lattanzi


ALICE (Alert, Lockdown, Inform, Counter, Evacuate) Training instructor-led classes provide preparation and a plan for individuals and organizations on how to more proactively handle the threat of an aggressive intruder or active shooter event. Whether it is an attack by an individual person or by an international group of professionals intent on conveying a political message through violence, ALICE Training option-based tactics have become the accepted response, versus the traditional “lockdown only” approach.

ALICE is the leading training solution that increases an organization’s and individual’s odds of survival during a violent intruder event. ALICE, which stands for Alert, Lockdown, Inform, Counter, and Evacuate, is a post-Columbine, Virginia Tech, Sandy Hook strategy that goes beyond the conventional lockdown.

Presenters:
Bob Thompson and Chris Moffitt are both career Law Enforcement officers and dedicated trainers.

Chris started in police work as an Auxiliary Police Officer in 1990 with the Hubbard Ohio Police Department and has moved through the ranks and is currently a Patrol Sergeant. Besides his supervisor duties, Chris is also the departments OPOTA certified Firearms Instructor (Semi-Auto, Revolver, Shotgun, Carbine Rifle) a certified Field Training Officer (FTO) , NRA “Refuse to be a Victim” Instructor, and a Glock Armorer.


Bob’s career began in 1994 and then in 1996 he swore in with the Hubbard Ohio Police Department. In 2011 he was promoted to Patrol Sergeant.  Prior to his promotion Bob was assigned to a FBI Drug Task Force where he was afforded the opportunity to train at Camp Perry, and the FBI Academy in Quantico, Virginia. Currently Bob is a contracted instructor at Youngstown State University and Kent State University (Trumbull) Police academies as well as the department Defensive Tactics Instructor and Field Training Officer (FTO). A dedicated trainer, Bob put himself through Firearms Instructor school and is an OPOTA certified instructor (Semi-Auto & Revolver). Both Chris and Bob are Taser, Asp, Pepper spray and A.L.I.C.E. instructors..

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10/27/202110:00am to 12:30pmMelissa Lattanzi


Here is an opportunity to share your challenges and successes with other directors.    This meeting will be held through Zoom which is user friendly to all devices.  You will receive a link in your confirmation email  a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jonathan Harris.

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10/27/20213:30pm to 4:30pmMelissa Lattanzi


Videos can be a great way to offer programming and instruction that patrons can access at their convenience. Learn how to add titles, move and split clips, add text, transitions, sound effects, music and more to make your videos more interesting, professional, and effective.  Get basic instruction in editing using iMovie on a desktop computer or an iPad. Hear about other editing software options. 

Learning Objectives:

  • Add items into your video
  • Learn how to edit using IMovie
  • Learn about other editing software
Presenter:

Nicki Petrone has over thirty years of experience with children and literacy. She specializes in programming for children under age two at the Shaker Heights Public Library. Creating videos has enabled her to tap into he​r diverse skill set by incorporating early literacy, music, creativity, design, and humor. 


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10/28/202110:00am to 11:00amMelissa Lattanzi


Here is your opportunity to talk book discussion.  Here from your peers on what works what doesn't.  Bring your challenges and share books for book discussion.  

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10/28/20212:00pm to 3:30pmMelissa Lattanzi


Here is an opportunity to share your challenges and successes with your peers.  This meeting will be held through Zoom which is user friendly to all devices.  You will receive a link in your email when you register and 1 hour before the meeting.  We hope you will join us.  Please send agenda items/questions to Yvette Wasko.


 

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10/29/202110:00am to 11:30amMelissa Lattanzi


Online via Zoom

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11/1/20219:30am to 11:00am


Welcome to the updated 2021 Professional Etiquette Basics.  Based on our latest needs analysis we have updated this popular class. Perhaps you heard that professional behavior and performance does not matter anymore. The reality is that if you want to be successful, the way you look, talk, write, act and work will determine whether you are seen as a professional or not.  Being professional is more than just about taking responsibility for yourself and your work, it's about seeing beyond your immediate needs and thinking about the long-term perceptions of you, your workplace, and the people you serve.

Learning Objectives:
  • What being “a professional” really means
  • Learn how being professional increases your value in the workplace
  • Understand the importance of “Greetings” and best practices for face, phone, ands virtual
  • Develop Telephone Etiquette (Tone, Vacation/Out of office message, “Is there anything else we can do for you?” probe?
  • Apply Printer protocols of beset dos and don’ts when working with printers.
  • Utilize Proper Gossip-Handling Techniques
  • Enhance Email dos and don’ts.
  • Define and use two Assertive Behavior techniques.   (Open and honest, and asking for help)
  • Understand the consequence of Oversharing information consequences.
  • How to avoid confusion.  Selecting Boundaries: Accountability Chart and Authority Levels (Why two professional baseball players never run into each other during the game)
Presenter:
Dean Russell is a Professional Strategic Coach. He helps organizations and businesses increase their effectiveness through leadership coaching, training, and public speaking engagements. He has a gift and passion for helping people and organizations quickly grasp their company’s vision, gain operational traction, and work as a healthy, functional, and cohesive team.  He is a national speaker and recognized expert specializing in business management, leadership improvement, and better employee performance.
 

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11/3/202110:00am to 11:00amMelissa Lattanzi


Many colleges and universities are (re)affirming their commitment to equity, diversity, and inclusion. To highlight and demonstrate that commitment, all units from across the institution are being asked how they are advancing this work. The development of collections, both print and electronic, is essential in academic libraries. They are also an obvious way for libraries to support these initiatives. Courtney L. Young, University Librarian at Colgate University and a Past President of the American Library Association, will discuss the importance of developing a diverse academic library collection.

Learning Objectives:
  • The role of an intentionally diverse collection on a college/university campus
  • The importance of diversity collection development statements
  • Strategies for building a diverse collection
  • The importance of assessing collections for diversity and inclusion
Presenter:

Courtney L. Young is University Librarian at Colgate University. She graduated with a BA from The College of Wooster and earned a MS in Library Science from Simmons College (now University). Before coming to Colgate, she held library positions at Penn State University, Michigan State University, and The Ohio State University. Courtney has served in a variety of leadership roles in the American Library Association (ALA), including being elected the 2014-2015 ALA President. She is a recipient of the Simmons Alumni Achievement Award for Outstanding Achievement and Excellence in Library and Information Professional Endeavors. Courtney frequently presents and publishes on issues related to advocacy, academic librarianship, diversity, leadership, and professional development.  

 

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11/4/202110:00am to 11:00amMelissa Lattanzi


Here is an opportunity to share your challenges and successes with other directors.    This meeting will be held through Zoom which is user friendly to all devices.  You will receive a link in your confirmation email  a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jane Kirkland.

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11/4/20212:00pm to 3:00pmMelissa Lattanzi


All children need to see themselves and people in our world in books. Building an inclusive collection is challenging. It's more than a diversity list. It requires reflection, investigation, exploration, and analysis. Tiffeni Fontno, Head Librarian, Educational Resource Center, Boston College, will talk about diverse collection building, evaluating, and resources to acquire diverse children's literature.

Learning Objectives:
  • Evaluating how cultural competency influences book selection and services
  • Defining criteria to evaluate diverse children's literature
  • Assemble resources to develop a profile for selecting diverse materials
Presenter:

Tiffeni Fontno is the Head Librarian of the Educational Resource Center at Boston College. A former classroom teacher and school librarian, Tiffeni's areas of educational interest are in Curriculum & Instruction, Children & Young Adult Literature, and Educational Technology.
 

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11/9/202110:00am to 11:30amMelissa Lattanzi


Here is an opportunity to talk with your peers to share ideas, successes and challenges.  This meeting will be held through Zoom which is user friendly for all devices.  You will receive a link in your confirmation email and a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.



 

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11/9/20213:00pm to 4:00pmMelissa Lattanzi


In this 2-hour session, we will explore how to leverage Canva to create content for social media, email marketing, and more. This course will cover the basics of graphic design and general rules to keep in mind when designing your next Instagram post or email header. Then, we will walk through the process of using Canva and some helpful features that can help your work look more professional! In the second half of the series, we will discuss social media trends and brainstorm ideas to take your digital marketing efforts to the next level. Time will be provided for discussion and questions. 
 
Learning Objectives
  • Learn the basics of graphic design and why it matters for your library. 
  • How to apply for a Canva nonprofit account and navigate tools for content creation.
  • Understand trends and upcoming changes on various social media platforms. 
 
Presenter :

Alexandria Yurosko is the Marketing Content Manager for the Nature Center at Shaker Lakes. With a decade of experience in marketing, Alexandria has developed a passion for helping nonprofit organizations reach their target audiences through relevant and strategic marketing.
 

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11/10/202110:00am to 12:00pmMelissa Lattanzi


Mark your calendars to attend the NEO-RLS 2021 Annual Membership and Appreciation Meeting on Tuesday, November 16, 2021.
 
  • Learn how NEO-RLS is progressing financially, what our plans are for the future, more about the services we currently provide and tell us what you think
  • Celebrate all those that have contributed time and expertise to NEO-RLS over the past year
  • Congratulate the 2020 Rising Star and Shooting Star recipients and honorees
  • Hear from Wendy Knapp, State Librarian of Ohio
Featured Program:  Altered Patron Expectations After A Year of Upheaval 
To say the past year was one of disruption would be an understatement! The COVID-19 pandemic has caused pervasive alterations in people’s daily lives, impacting everything from schooling to how we buy groceries. In the face of this upheaval, libraries face altered patron expectations. With this in mind, what are the implications for libraries as we seek to thrive in a changing environment? 
 
Learning Objectives: 
  • Attendees will understand recent changes to patron behavior and service expectations. 
  • Attendees will identify new program and service opportunities in our present environment. 
  • Attendees will discover what service trends to expect in the coming years. 
 Presenter:

Nick Tanzi is a nationally recognized library technology consultant, and author of the books Making the Most of Digital Collections Through Training and Outreach (2016) and Best Technologies for Public Libraries: Policies, Programs, and Services (2020). From 2019-2021, Tanzi served as the column editor for Public Library Magazine’s “The Wired Library”. His work has also been featured in publications including VOYA Magazine, Computers in Libraries, Library Journal, and Marketing Library Services.

 

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11/16/20219:00am to 11:00amMelissa Lattanzi


10:00 am
Twinsburg Public Library

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11/17/202110:00am to 11:30am


Providing care and customer service in a public setting is purposeful and wonderful work.  However, without our ability to take care of ourselves outside of the work, we can become unwell and at risk of burnout.  Our communities need you now more than ever!  Let's come together to discuss how and why this work can be depleting and ways to seek and sustain balance so that we can keep doing it!  


Presenter:
Erin Turner, LISW-S, is the Intensive Services Program Manager at Crossroads/Beacon Health in Lake County and Adjunct Faculty for Youngstown State School of Social Work Graduate Program. She has worked in community mental health settings for over 20 years as a volunteer, direct service provider, clinical supervisor and program manager. She has extensive experience working with children, adolescents, families and adults with a variety of mental health issues, including trauma, mood disorders and crisis situations. Erin specializes in community based crisis intervention.   Erin has provided multiple trainings within the context of Social Work including, Risk Assessment, Trauma, Compassion Fatigue and Motivational Interviewing. 

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11/18/202110:00am to 11:30amMelissa Lattanzi


We know these uncertain times are a challenge for everyone.  Here is an opportunity to talk with your peers to learn how they are managing this crisis.  This meeting will be held through Zoom which is user friendly to all devices.  You will receive a link in your confirmation email  a reminder 2 hours before the meeting. We hope you will join us. 

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11/18/20212:00pm to 3:00pmMelissa Lattanzi


Fundraising involves more than just asking for gifts and hosting special events. There is also a significant amount of work to be done to manage the fundraising operation itself. A strong infrastructure helps your organization remain compliant, consistent and accurate. Plus, it helps you secure more gifts. This session will focus on the importance of strong systems, plans, policies and procedures for your development office. 
 
Learning Objectives – Participants will:
  • Learn why tracking, capturing and understanding your donor data is critical to your fundraising success
  • Understand the importance of having solid policies and procedures in the development and business offices
  • Understand why yearly planning is essential to attracting, engaging and retaining donors 
Presenter:

Sara Lundenberger, director, nonprofit consulting, Dot Org Solutions
Although Sara never meant to be a fundraiser, her first post-college job was as a development assistant and she never looked back. She loves working with our nonprofit clients because they know what they want to achieve, but they may not always know how to get there. She integrates fundraising best practices with an organization’s capacity to create processes and plans that are usable. Sara truly believes nonprofits make the world a better place. From her previous positions to the fantastic clients she works with now, she learns a little more about the world we live in every day. We are all touched by a nonprofit organization every day, whether we know it or not.
 

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11/30/202110:00am to 11:00amMelissa Lattanzi


Back by popular demand! This hands-on workshop will help you build a firm foundation in early literacy. Participants will learn how brain development impacts how young children learn and will explore effective, research-based early literacy resources and activities. The workshop covers the Six Early Literacy Skills presented in the PLA/ALSC Every Child Ready to Read® 1st edition, and the Five Early Literacy Practices presented in the 2nd edition, along with other early literacy concepts and tools. The instructor will help attendees get ready to offer early literacy story times and become well-equipped to work with parents and community partners to share early literacy concepts and build community support.

Who will enjoy and benefit from this workshop?
  • Library workers who are new to children's services
  • Department managers or library directors with new children's services staff
  • Outreach staff
  • Newly degreed youth services librarians
  • Any library worker who wants a refresher course in early literacy
Once you registered for Part I be sure to sign up for Part II which is on Tuesday, December 7, 2021  at 2:00 PM
Presenters:

Marianna DiGiacomo has dedicated her career to strengthening the public library’s focus on literacy and community collaborations.  Marianna joined Stark Library in 2007 and served as youth services librarian and literacy and events coordinator prior to her role as community services director. She directs Stark Library’s literacy initiatives, school and community partnerships, outreach services, technology training, and events.  She is a graduate of Leadership Stark County’s Government Academy, American Library Association’s Leadership Institute and serves on many local committees dedicated to ensuring children are ready for school success.


Julia Shaheen is the Literacy Manager at Stark Library where she oversees a staff of five who work with the SPARK program in Stark County. Through this program, her staff visit homes of preschoolers to provide early intervention and help prepare the preschoolers and their parents or caregivers for Kindergarten. She also oversees the literacy efforts of Stark Library by providing staff training, parent workshops, and professional development for educators. She has also provided Every Child Ready to Read training to librarians in Northeast Ohio through the Early Literacy 101 workshops. Previously, she has worked as a teen programmer and provided baby storytime for two years in the Youth Services department at Main library. She holds a Master of Arts degree from Walsh University in Education.

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11/30/20212:00pm to 4:00pmMelissa Lattanzi


Millennials, Gen X, Baby Boomers: these terms can bring to mind both good and bad characteristics and personal attributes that may automatically influence the way we interact with clients and coworkers. This session will discuss some of the common age-based stereotypes and the way they can influence learning situations and workplace interactions. Different ways to (and not to) think about common situations will be presented so as to break down and prevent prejudices that might exist in your institution.

Learning Objectives
  • Learn the traditional differences in learning styles according to generational groups
  • Learn how to accommodate generational learning styles one-on-one and for a group
  • Learn how to accommodate the generational learning styles of library staff for training purposes
  • Learn how to accommodate learning styles in a virtual environment.
Jessica Curtis has worked in Ohio libraries for 20 years and is currently an adult services librarian for the Westerville Public Library. She specializes in creating user-friendly adult classes for emerging technology and library services. She is also an instructor for Kent State University's iSchool and the author of the ABC-CLIO publication, Teaching Adult Learners: A Guide for Public Librarians (2019). 
 

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12/1/202110:00am to 11:00amMelissa Lattanzi


This is part of the Leadership Academy.

This event is supported by the State Library of Ohio with federal funds from the Institute of Museum and Library Services.

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12/2/20219:30am to 3:30pmMelissa Lattanzi


Online via Zoom

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12/6/20219:30am to 11:00am


Managing and responding to the heightened emotions of others can be very challenging in the public service world.  Our ability to do this well relies on our understanding of how stress impacts humans and more important, how we are able to regulate during times of increased stress in order to best manage the emotions of others.  

Learning Objectives:
  • A greater understanding of how Trauma and Stress impact our brains
  • Knowledge on the Stress Cycle and why individuals escalate during times of stress
  • De-escalation techniques to support times of high stress in the library
  • Learn how we can better regulate our own emotions
Presenter:
Erin Turner, LISW-S, is the Intensive Services Program Manager at Crossroads/Beacon Health in Lake County and Adjunct Faculty for Youngstown State School of Social Work Graduate Program. She has worked in community mental health settings for over 20 years as a volunteer, direct service provider, clinical supervisor and program manager. She has extensive experience working with children, adolescents, families and adults with a variety of mental health issues, including trauma, mood disorders and crisis situations. Erin specializes in community based crisis intervention.   Erin has provided multiple trainings within the context of Social Work including, Risk Assessment, Trauma, Compassion Fatigue and Motivational Interviewing. 

more info...
12/7/202110:00am to 11:30amMelissa Lattanzi


Part II of this hands-on workshop will help you continue buildling a firm foundation in early literacy. Participants will learn more about how brain development impacts how young children learn and will explore effective, research-based early literacy resources and activities. The workshop covers the Six Early Literacy Skills presented in the PLA/ALSC Every Child Ready to Read® 1st edition, and the Five Early Literacy Practices presented in the 2nd edition, along with other early literacy concepts and tools. The instructor will help attendees get ready to offer early literacy story times and become well-equipped to work with parents and community partners to share early literacy concepts and build community support.

Who will enjoy and benefit from this workshop?
  • Library workers who are new to children's services
  • Department managers or library directors with new children's services staff
  • Outreach staff
  • Newly degreed youth services librarians
  • Any library worker who wants a refresher course in early literacy
Presenters:

Marianna DiGiacomo has dedicated her career to strengthening the public library’s focus on literacy and community collaborations.  Marianna joined Stark Library in 2007 and served as youth services librarian and literacy and events coordinator prior to her role as community services director. She directs Stark Library’s literacy initiatives, school and community partnerships, outreach services, technology training, and events.  She is a graduate of Leadership Stark County’s Government Academy, American Library Association’s Leadership Institute and serves on many local committees dedicated to ensuring children are ready for school success.


Julia Shaheen is the Literacy Manager at Stark Library where she oversees a staff of five who work with the SPARK program in Stark County. Through this program, her staff visit homes of preschoolers to provide early intervention and help prepare the preschoolers and their parents or caregivers for Kindergarten. She also oversees the literacy efforts of Stark Library by providing staff training, parent workshops, and professional development for educators. She has also provided Every Child Ready to Read training to librarians in Northeast Ohio through the Early Literacy 101 workshops. Previously, she has worked as a teen programmer and provided baby storytime for two years in the Youth Services department at Main library. She holds a Master of Arts degree from Walsh University in Education.

more info...
12/7/20212:00pm to 4:00pmMelissa Lattanzi


What is a MARC record, and more importantly, what is a good MARC record? Whether you’re vetting vendor-supplied records, copy cataloging, or creating original records, you will get something out of this webinar. We’ll take a quick tour of the MARC bibliographic format, explaining some of the fields that are important for a functional catalog. Then we’ll tackle some of the most frequent asked questions about cataloging: How many subject headings should a record have? Do we need contents and summary notes? What about series?

Learning Objectives:
Participants will
  • Be able to tell if a MARC record is complete enough to be ingested by their catalog and provide meaningful access
  • Be able to identify the most common subject heading systems and whether a record has sufficient headings
  • Understand how series statements are used, and where to find series information
Presenter:

Mike Monaco is Coordinator, Cataloging Services at The University of Akron University Libraries. He has worked as a cataloger in public and academic libraries for twenty years. He has served as chair of the ALCTS Catalog Form and Function Interest Group, Coordinator of the Ohio Library Council Technical Services Division, and Chair of the Northern Ohio Technical Services Librarians Board, and presented at the ALA Annual Conference in 2019 and the Library Collective’s 2020 conference.
 

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12/8/20212:00pm to 3:30pmMelissa Lattanzi


Learn about the foundational principles of diversity, equity, inclusion, and accessibility and how they affect libraries.  How is cultural competence and cultural humility applied in your library practice?  How can your library work towards becoming more equitable and inclusive of both internal and external customers?  What are the roles of managers and staff in working towards positive change across the organization?  The presenter will share tips, resources, and sample programs that can be applied in a variety of library settings.

Learning Objectives:
  • Learn about cultural competence and cultural humility 
  • Hear about ways to make your library more equitable and inclusive
  • Learn how managers and staff can work towards positive change
Presenter:

Caroline Smith is the Inclusive Services Consultant at the South Carolina State Library. She focuses on issues of equity, diversity, inclusion, and accessibility within libraries and provides support to library staff across the state of South Carolina. Her goal is to advocate for libraries that are truly inclusive of the diverse communities they serve. Caroline received her Master's in Library and Information Science from the University of South Carolina in 2011 and was recognized by Library Journal as a 2020 Mover & Shaker. Prior to her current position, she worked for the Charleston County Public Library in a variety of roles for nine years.

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12/9/202110:00am to 11:30amMelissa Lattanzi


Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices.  You will receive a link in your confirmation email  a reminder 2 hours before the meeting. We hope you will join us. 

You will receive a link in your email when you register and then again, two hours before the meeting.  We hope you will join us to share your successes and find answers to your challenges.  Email topics ahead of time to Melissa Lattanzi.

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12/9/20212:00pm to 3:00pmMelissa Lattanzi


Online via Zoom

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12/13/20219:30am to 11:00am


9:30 am
Twinsburg Public Library

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1/18/20229:30am to 10:45am


11:00 am
Twinsburg Public Library

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1/18/202211:00am to 1:00pm


1:30 pm
Twinsburg Public Library

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1/18/20221:30pm to 3:00pm


There is no single way to approach a donor and ask for a gift. But there are strategies to help organizations communicate with and make solicitations at all stages of the donor lifecycle. In this session, participants will learn strategies to approach donors at all levels, run an annual campaign and understand the nuances of major gift fundraising.
 
Learning Objectives – Participants will:
  • Learn the importance of having different strategies to approach donors at different giving levels
  • Gain knowledge to run and effective annual giving campaign
  • Understand what is needed to have an effective major gift program
Presenter:

Amy Wong, president, Dot Org Solutions, believes the world is a better place because of the special work nonprofits do for our communities, making them better places to live, work and raise families. As president of Dot Org Solutions, she is a champion for small businesses for the role they play in creating jobs, delivering important products and services, and keeping the economy strong. Her goal for nonprofits and small businesses is to get the recognition they deserve for the role they play in the success of our communities. She supports this goal through volunteer activities, mentoring other business owners and the relationships the Dot Org team develops with its clients and partners.
 

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1/19/202210:00am to 11:00amMelissa Lattanzi


Small organizations often avoid promoting planned giving opportunities to donors. Many don’t know where to start and others are nervous because planned giving seems too complex to manage. This session will focus on the basics of planned giving and how even the smallest of organizations can promote planned giving as part of their fundraising programs.
 
Learning Objectives – Participants will:
  • Understand basic planned giving terms and uses
  • Be able to identify planned giving donors within their organizations
  • Learn how to include planned giving as a part of your fundraising program
Presenter:

Amy Wong, president, Dot Org Solutions, believes the world is a better place because of the special work nonprofits do for our communities, making them better places to live, work and raise families.As president of Dot Org Solutions, she is a champion for small businesses for the role they play in creating jobs, delivering important products and services, and keeping the economy strong. Her goal for nonprofits and small businesses is to get the recognition they deserve for the role they play in the success of our communities. She supports this goal through volunteer activities, mentoring other business owners and the relationships the Dot Org team develops with its clients and partners.
 

more info...
2/16/202210:00am to 11:00amMelissa Lattanzi


9:30 am
Twinsburg Public Library

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3/15/20229:30am to 10:45am


11:00 am
Twinsburg Public Library

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3/15/202211:00am to 1:00pm


1:30 pm
Twinsburg Public Library

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3/15/20221:30pm to 3:00pm


Your donors and prospective donors are bombarded with information – just like the rest of us. In fact, the average person encounters an estimated 6,000-10,000 marketing messages/ads per day both online and in person. Participants in this session will learn ways their organization can reach donors through the everyday noise and distractions. 
 
Learning Objectives – Participants will:
  • Learn the importance of developing constituent personas
  • Understand how developing donor-centered language is essential to attracting new and ongoing gifts
  • Learn best practices in aligning messaging with where donors are in the giving process
 Presenter:

Amy Wong, president, Dot Org Solutions, believes the world is a better place because of the special work nonprofits do for our communities, making them better places to live, work and raise families. As president of Dot Org Solutions, she is a champion for small businesses for the role they play in creating jobs, delivering important products and services, and keeping the economy strong. Her goal for nonprofits and small businesses is to get the recognition they deserve for the role they play in the success of our communities. She supports this goal through volunteer activities, mentoring other business owners and the relationships the Dot Org team develops with its clients and partners.

 

more info...
3/16/202210:00am to 11:00amMelissa Lattanzi


Online via Zoom

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3/21/20229:30am to 11:00am


Online via Zoom

more info...
4/11/20229:30am to 11:00am


Online via Zoom

more info...
4/25/20229:30am to 11:00am


9:30 am
Twinsburg Public Library

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5/17/20229:30am to 10:45am


11:00 am
Twinsburg Public Library

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5/17/202211:00am to 1:00pm


1:30 pm
Twinsburg Public Library

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5/17/20221:30pm to 3:00pm


9:30 am
Twinsburg Public Library

more info...
6/21/20229:30am to 10:45am


11:00 am
Twinsburg Public Library

more info...
6/21/202211:00am to 1:00pm


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