A Note from the

Executive Director

 

Are you planning an upcoming staff day and looking for a speaker? NEO-RLS offers a variety of presentations designed to address the needs of library staff. Our current topics include communication, team building, and self-care—all aimed at inspiring and empowering your team. 

We also provide customized presentations tailored to meet your team’s unique needs, ensuring the content is relevant and impactful for your organization. 

In addition to providing engaging presentations, we also offer staff day planning services. Whether you need assistance organizing your event or help finding speakers outside of NEO-RLS, we’re here to ensure your day is a success. 

As a reminder, Gold Members receive 4 hours of consulting for FREE, which can be applied toward these offerings. Take advantage of this benefit to enhance your staff day without exceeding your budget. 

For more information or to schedule a presentation, please contact me at ragan.snead@neo-rls.org. If you are interested in staff day planning services, contact Melissa Lattanzi at lattazm@neo-rls.org. 

Have a great day! 

Ragan 

Many Continuing Education Choices

 

January

Strategic Leadership (I)

1/22/2025

Going the Extra Mile: Making Your Library ADA-friendly Instead of ADA-compliant (F)

1/23/2025

Top 24 Titles of 2024 (F)

1/28/2025
Ohio Web Library - Hidden Gems and New Ways to Think About OWL Resources (F)

1/29/2025

Teen Summer Reading Program: Color Our World

1/30/2025

 

February

Success in Programming for Adults with Developmental Disabilities (DD)

2/4/2025

Foundations of Conflict Management

2/5/2025

Full Spectrum Communications for Libraries - How MessageBee Enables and Enhances Patron Communications(F)

2/6/2025

Leading from the Middle: Managing Up and Down Simultaneously (I)

2/12/2025

Adult SRP: Color Our World (I)

2/13/2025

NEW-Human Resource and Fiscal Officer Networking Meeting

2/14/2025
Canva Essentials: From Ideas to Designs (F)

2/18/2025

Understanding Race and Racism (I)

2/19/2025

Building Joy-Centric Libraries: an Experiential Approach (F)

2/20/2025

NEW-Public Relations and Marketing Virtual Networking Meeting

2/25/2025

New Supervisors' Academy (I)

2/26/2025

Understanding the Basics of Microsoft Excel (F)

2/27/2025

 

March 

-Preparing for and Managing Difficult Patron Interactions

3/5/2025

How to Develop a Staff-Led Diversity Campaign:
Leading Community Change Through the Library(F)

3/6/2025
Cultivating Your Resilience to Avoid Burnt Out: Managing Stress, Appreciation Inequalities, and Workload Demands (F)

3/12/2025

Two Perspectives on Legal Reference Services (I)

3/13/2025

Checking out Software Licenses: Expanding Equitable Access and Maximizing License-Use Efficiency (I)

3/19/2025

Emergency Preparedness Stations: Staff Readiness in Emergency Response Situations (F)

3/20/2025

A Deeper Dive into the Science of Reading

3/26/2025

 

April

Sharpening Your Excel Skills (I)

4/8/2025

The Adult Programming Equation (F)

4/9/2025

-AI Ethics: A Library Perspective

4/16/2025

Quiet Leadership:
Foster your identity as an introverted or quiet leader to inspire beyond words (F)

4/17/2025

View Full Calendar
 
 
 

New Mailing Address

Our mailing address has changed. Please direct all future correspondence, including payments, to the following address.
12701 Ravenwood Dr.  
Chardon, OH 44024

Thank you for your attention to this change!

 

 

Customer Service Simulation Survey

 

 We’re gathering real-life customer service stories from libraries like yours! 

 

We’re looking for: 

Positive experiences: Moments when staff went above and beyond to assist a patron. 

Challenging situations: Instances where resolving an issue was particularly difficult. 

 

Tell us what happened and how you, your colleague, or your team responded. Your stories will help us create realistic scenarios that reflect the unique dynamics of library customer service. By contributing, you’ll be playing a key role in shaping a training tool that empowers library staff to provide exceptional service while addressing the specific needs of library communities. 

 

Please click this survey link to provide your scenarios.?? 

 

 

Mark Your Calendar

 

Mark your calendar for Thursday, April 3, 2025 for the first ever NEO-RLS Customer Service Conference-Perspectives, Possibilities, and Practices.  Registration coming soon!

 
 

 ILEAD Ohio Application Opens January 7

The State Library of Ohio and OhioNet are pleased to announce the return of ILEAD Ohio and the application period opens January 7, 2025. ILEAD Ohio is a transformative 9-month program designed to develop the leadership and project management skills of library staff across the state. By working in teams to address real community needs, participants will gain hands-on experience in project management, team building, and community collaboration.  

  

Applicants will form a team of four to five individuals and submit their application as a group. We strongly encourage diversity by selecting applicants from a variety of library types – public, school, academic and special whenever possible. There can be no more than two team members from the same library system. Applicants are not required to have a master’s degree in library science and can be at any position at their library. Successful applicants will be Ohio library staff members who are innovative and interested in growing their leadership skills and working with their peers to address a need in the library profession and/or their communities. 

  

Those interested in applying for the program are invited to attend one of two ILEAD Team Labs on January 14 at 4 p.m. or January 15 at 9 a.m.These informal sessions will provide a brief overview of the ILEAD Ohio program, application process, and allow participants to discuss project ideas and connect with potential teammates. ILEAD alumni and members of the 2025 planning team will be present to answer questions and share experiences.  

  

Register for January 14 ILEAD Team Labs 

  

Register for January 15 ILEAD Team Labs 

 

Application documents must be downloaded and completed as a team. Information about the ILEAD program and application can be found on the ILEAD Ohio program page. Applications are due no later than February 17, 2025 at 11:59 p.m. Team members will be notified of acceptance in early March of 2025. 

 

If you need assistance creating your team or developing your idea, please contact Erin Kelsey at ekelsey@library.ohio.gov or 614-644-6889.  

 

 
 

Talk Story 2025 Grant Application is Open

 

Talk Story grant funding supports library and community organization opportunities to highlight AANHPI and AIAN stories through programs, services, and collection materials. Children and families can connect to rich cultural activities through Talk Story in their homes, libraries, and communities while challenging mainstream Anglocentric literacy practices. We welcome libraries and community organizations to develop their own Talk Story: Sharing Stories, Sharing Culture project to serve family literacy needs.

Need Inspiration for your Grant Application?

 

Literacy Beyond Food Webinar: Tips for a successful Talk Story grant proposal from the 2021-2022 Family Literacy Focus Committee.

Literacy Beyond Food Slides: Downloadable presentation slides created by the 2021-2022 Family Literacy Focus Committee.

Previous Grant Winners: Review brief descriptions of programs by past Talk Story funding recipients. 

 

Grant Details

Amount: $500
Grants offered: 4 total, 2 by each organization (AILA and APALA)

 

Eligibility

Libraries and community organizations that serve AANHPI or AIAN children and their families are eligible to apply. With the exception of cross-border tribal organizations,  organizations must be based in the United States or U.S. territories. Organizations who have previously been awarded two Talk Story grants are ineligible for additional awards.

 

 To fill out and submit your proposal, please use the online form: Submit Your Proposal.

Applications must be received by March 15, 2025 11:59pm AoE

 

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Northeast Ohio Regional Library System | 12701 Ravenwood Dr | Chardon, OH 44024