Northeast Ohio Regional Library System
Event Name:
Identifying the Most Common E-resource Access Issues: Why they happen and how to fix them
Competency:
Reference, Collection Management, and Technical Services
Description:
Troubleshooting is one of the most frustrating aspects of e-resource librarian work. This webinar hopes to bring some levity and originality to the topic. In the vein of David Letterman’s Top Ten List, join us as we count down libraries’ most commonly encountered e-resource access issues. We cover everything from user error to vendor mischief, broken links to incorrect metadata. Participants will be introduced to multiple examples in order to gain a better understanding of why these issues occur and how they are resolved.
Learning Objectives:
Holly Talbott has more than seven years of experience with electronic resources and is coauthor of The Electronic Resources Troubleshooting Guide (ALA, 2020) and The Electronic Resources Librarianship: A Practical Guide for Librarians (Rowman & Littlefield, 2018). She is currently the electronic resources librarian at Kent State University and was previously the electronic resources and licensing librarian at the University of Arizona Libraries.
Ashley Zmau has more than ten years of academic library experience and is coauthor of Electronic Resources Librarianship: A Practical Guide for Librarians (Rowman & Littlefield, 2018) and The Electronic Resources Troubleshooting Guide (ALA, 2020). She is currently the technical services librarian at Noorda College of Osteopathic Medicine and was previously the electronic resources librarian at the University of Texas at Arlington and the electronic resources management librarian at Southern Methodist University.
Learning Objectives:
- Identify the most common e-resource access issues encountered by troubleshooters
- Understand why these e-resource access issues occur
- Evaluate options for resolution of access issues
Holly Talbott has more than seven years of experience with electronic resources and is coauthor of The Electronic Resources Troubleshooting Guide (ALA, 2020) and The Electronic Resources Librarianship: A Practical Guide for Librarians (Rowman & Littlefield, 2018). She is currently the electronic resources librarian at Kent State University and was previously the electronic resources and licensing librarian at the University of Arizona Libraries.Ashley Zmau has more than ten years of academic library experience and is coauthor of Electronic Resources Librarianship: A Practical Guide for Librarians (Rowman & Littlefield, 2018) and The Electronic Resources Troubleshooting Guide (ALA, 2020). She is currently the technical services librarian at Noorda College of Osteopathic Medicine and was previously the electronic resources librarian at the University of Texas at Arlington and the electronic resources management librarian at Southern Methodist University.Event Date:
10/13/2022
Event Time:
2:00 PM - 3:00 PM Eastern
Location:
Online via Zoom
UNITED STATES
UNITED STATES
Contact Person:
Details:
Who should attend: Anyone wanting to know more about e-resources
Competencies: Collection Management, Reference, and Technical Services
Non-Member Cost: $40
NEO-RLS Bronze Member Cost: $24
NEO-RLS Silver Member Cost: FREE
NEO-RLS Gold Member Cost: FREE
NEO-RLS Individual Member Cost: $20
Can't attend on the date or time listed? Sign up anyway! This webinar includes archive access for later viewing at your convenience.
It’s never too late to save your library money. NEO-RLS Memberships are pro-rated! Call us today to join.
Competencies: Collection Management, Reference, and Technical Services
Non-Member Cost: $40
NEO-RLS Bronze Member Cost: $24
NEO-RLS Silver Member Cost: FREE
NEO-RLS Gold Member Cost: FREE
NEO-RLS Individual Member Cost: $20
Can't attend on the date or time listed? Sign up anyway! This webinar includes archive access for later viewing at your convenience.
It’s never too late to save your library money. NEO-RLS Memberships are pro-rated! Call us today to join.
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10/13/2022
10/13/2022
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