Classified Ad Title:
Public Services Regional Director - Cleveland Public Library

Post Date
3/6/2026

Expiration Date
6/4/2026

Details:
OB REQUIREMENTS:
Education: Master’s degree in Library Sciences. Additional Master’s degree preferred.

Experience:
Three years’ post-MLS management experience, preferably in a large, complex urban setting. Three-to-five years experience supervising staff, preferably in a union environment.

Technical Expertise:
1) Knowledge of library theory, standards and best practices. General principles and objectives of information technology systems and programs.
2) Accomplish goals and tasks through others by delegation, follow-up and oversight. Leading a mid-sized organization or business unit is required.
3) Experience working with all levels within an organization is required.
4) Experience modifying and adapting existing programs, services, policies and processes to meet changing needs and expectations is required.
5) Working with community leaders, public officials, and other community stakeholders is required.
6) Experience managing budgets, resources and people is required. Governmental budgetary principles, practices and procedures preferred.
7) Experience working with boards of directors/trustees is preferred.
8) Experience in public library, public-sector, and a union environment is preferred.
9) Proficiency in MS Office or similar software is required. Relevant business management systems such as general ledger, HRIS, CRM, etc., is preferred.
Certifications: N/A
Driver License: N/A
Other License: N/A

OTHER EXPECTATIONS:
1. Attendance – Adhere to Library attendance and work schedule policies.
2. Collaboration – Establish and maintain cooperative working relationships. Work in a complex institutional structure requiring significant collaboration.
3. Communication – Read, understand, and communicate information and ideas presented in writing. Listen to, understand and communicate information and ideas.
4. Customer service – Determine and meet customer needs. Work effectively with external entities and the public.
5. Initiative – Work independently with minimal supervision.
6. Positive and enthusiastic attitude – Be courteous and respectful.
7. Quality of work – Effectively manage time to meet operation needs and desired outcomes and plan and organize the steps to implement new projects. Adhere to Library work rules, procedures and policies, and collective bargaining agreements.
8. Reliability – Consistently perform required duties.
9. Teamwork – Work as part of a team and work effectively with persons and communities from diverse cultural, social and ethnic backgrounds.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Evaluation of this position is based primarily on performance of the following essential functions, which include, but are not limited to:
1. Responsible for the management of branch activities, services, quality, efficiency, and staffing for either the East or West region. Perform regular visits to branches and departments.
2. Demonstrate fiscal accountability for resources and the ability to achieve outcomes within allocated resources.
3. Supervise branch management staff in specified areas, including hiring, training, professional growth, performance management, productivity, quality, service, discipline and terminations.
4. Assist with managing day-to-day safety and security issues that involve your respective areas.
5. Collaborate with Human Resources and Public Services management staff on hiring and investigating performance management issues for respective areas.
6. Ensure branch managers cultivate effective community partnerships, promote the library’s mission, vision and values.
7. Attend programs and meetings that involve key community stakeholders and/or are intended to address key strategic initiatives or priorities.
8. Identify, analyze and resolve policy and procedural issues effectively and efficiently. Provide leadership to and communicate with branch managers to resolve problems and address issues.
9. Responsible for record and reporting systems.
10. Establish, implement and oversee policies and procedures in specific functional area.
11. Perform other duties as assigned.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:
1. The library environment involves everyday risks or discomforts that require normal safety precautions typical of offices, which includes the need for general safe workplace practices with office equipment and computers, avoidance of trips and falls, and observance of fire regulations.
2. The noise level in the work environment is usually quiet to moderate.
3. This position is performed in an office setting although frequent offsite meetings in various settings occur.
4. There is no set schedule for this position due to the requirements to attend meetings and events before or after normal workings hours and occasionally on weekends and evenings.
5. Lift light objects less than 20 pounds and carry them short distances 20 feet or less
6. Reach overhead and bend/kneel to shelve books weighing up to three pounds
7. Remain in a standing position for extended periods of time while performing a variety of tasks
8. Perform repetitive hand, arm, and body movements, including lifting books on a continuous basis for up to an eight hour shift.
9. Some travel by personal automobile and a valid State of Ohio drivers’ license is required.

Occasional overnight travel is required.
10. Overnight travel may be required from time to time.

ACKNOWLEDGEMENT:
The above statements reflect the general details considered necessary to describe the principal functions of the job identified and shall not be construed as a comprehensive listing of all the work requirements that may be inherent in the job.

I understand that the Cleveland Public Library is a non-hostile and non-discriminating work environment and I will always adhere to the respectful conduct and language. I understand that the Library expects all employees to follow policies/procedures of the department and rules and regulations of the Library



Website:
https://careers.cpl.org/