Classified Ad Title:
Branch Manager - Cleveland Public Library

Post Date
3/6/2026

Expiration Date
6/4/2026

Details:
JOB SUMMARY : This position is responsible for the day-to-day operation of a library branch including, but not limited to, supervising staff; performing community outreach and engagement efforts to increase the use of Library services and programs; and collaborating with other departments and staff. Must strive to meet the Library’s mission and exemplify its core values.

JOB REQUIREMENTS:
Education: Bachelor’s Degree in urban studies, nonprofit management, education, business, organizational leadership, or a related field. Master’s Degree preferred; ideal candidates will have a master's degree in Library and Information Science from an ALA accredited college or university.

Experience:
• Four years’ supervisory experience, preferably in a union environment. Two years’ experience can be substituted for equivalent leadership experience in a community-based organization, professional association, or in a CPL lead worker capacity or equivalent.
• Two years’ experience working for an organization that provides community-based services, preferably in an urban setting.

Technical Expertise:
1. Knowledge of library theory, standards and best practices. General principles and objectives of information technology systems and programs.
2. Accomplish goals and tasks through others by delegation, follow-up and oversight.
3. Ability to work as part of a team and work effectively with persons and communities from diverse cultural, social, and ethnic backgrounds.
4. Experience working with all levels within an organization is required.
5. Experience modifying and adapting existing programs, services, policies and processes to meet changing needs and expectations is required.
6. Working with community leaders, public officials, and other community stakeholders is preferred.
7. Experience managing budgets, resources and people is required.
8. Experience in public library, public-sector, and a union environment is preferred.
9. Proficiency in MS Office or similar software is required. Relevant business management systems such as general ledger, HRIS, CRM, etc., is preferred.

Certifications:
Driver License: Required
Other License: N/A

OTHER EXPECTATIONS:
1. Attendance – Adhere to Library attendance and work schedule policies.
2. Collaboration – Establish and maintain cooperative working relationships. Work in a complex institutional structure requiring significant collaboration.
3. Communication – Read, understand, and communicate information and ideas presented in writing. Listen to, understand and communicate information and ideas.
4. Customer service – Determine and meet customer needs. Work effectively with external entities and the Library’s employees.
5. Initiative – Work independently with minimal supervision.
6. Positive and enthusiastic attitude – Be courteous and respectful.
7. Quality of work – Effectively manage time to meet operation needs and desired outcomes and plan and organize the steps to implement new projects. Adhere to Library work rules, procedures and policies, and collective bargaining agreements.
8. Reliability – Consistently perform required duties.
9. Teamwork – Work as part of a team and work effectively with persons and communities from diverse cultural, social and ethnic backgrounds.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Evaluation of this position is based primarily on performance of the following essential functions, which include, but are not limited to:
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Evaluation of this position is based primarily on performance of the following essential functions, which include, but are not limited to:
1. Plan and manage the day-to-day operations of a Library branch.
2. Coordinate, schedule, supervise and assign work assignments to staff. Provide direct supervision of staff including orientation, training, discipline, and performance evaluations. Comply with collective bargaining agreement(s). Ensure staff provide exceptional customer service to Library patrons and visitors.
3. Plan and implement programming.
4. Develop collaborative relationships with schools, community groups and leaders, political and leadership representatives, etc. Initiate community outreach, engagement and education efforts to increase the use of Library services and programs.
5. Demonstrate fiscal accountability for branch resources and the ability to achieve outcomes within allocated resources. Demonstrate an understanding of financial data and reports.
6. Identify and implement policies, procedures and opportunities regarding program/service needs that affect both internal staff and Library services.
7. Assure effective and respectful relations with all Library personnel, patrons, and community representatives.
8. Assist in the development, implementation and evaluation of branch services and programs.
9. Apply broad knowledge, in-depth business and process knowledge and understanding of internal and external environment to formulate branch and/or organizational goals that support the Library's vision, strategy, and goals.
10. Perform other duties as assigned.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:
1. The library environment involves everyday risks or discomforts that require normal safety precautions typical of offices, which includes the need for general safe workplace practices with office equipment and computers, avoidance of trips and falls, and observance of fire regulations.
2. The noise level in the work environment is usually quiet to moderate.
3. This position is performed in an office setting although frequent offsite meetings in various settings occur.
4. There is no set schedule for this position due to the requirements to attend meetings and events before or after normal workings hours and occasionally on weekends and evenings.
5. Lift light objects less than 20 pounds and carry them short distances 20 feet or less.
6. Reach overhead and bend/kneel to shelve books weighing up to three pounds.
7. Remain in a standing position for extended periods of time while performing a variety of tasks.
8. Perform repetitive hand, arm, and body movements, including lifting books on a continuous basis for up to an eight hour shift.
9. Some travel by personal automobile and a valid State of Ohio drivers’ license is required. Occasional overnight travel is required.
10. Overnight travel may be required from time to time.

ACKNOWLEDGEMENT:
The above statements reflect the general details considered necessary to describe the principal functions of the job identified and shall not be construed as a comprehensive listing of all the work requirements that may be inherent in the job.

I understand that the Cleveland Public Library is a non-hostile and non-discriminating work environment and I will always adhere to the respectful conduct and language. I understand that the Library expects all employees to follow policies/procedures of the department and rules and regulations of the Library



Website:
https://careers.cpl.org/