Classified Ad Title:
Technology Associate - Cleveland Heights - University Heights Public Library

Post Date
5/14/2025

Expiration Date
6/2/2025

Details:
Heights Libraries has an opening for a part-time Technology Associate in our Heights Knowledge and Innovation Center (HKIC) located at our Lee Road branch. The HKIC is home to a Multi-Media Lab, a STEAM/Maker Lab, and computers running both Windows and Mac OS. In this position, you will be assisting customers in person and over the phone with computer/technology-related questions; and assisting customers with scanners and other related office equipment.

Requirements

High school diploma or equivalent combination of education and/or experience.
Excellent interpersonal and customer services skills required with the ability to interact effectively with all customer age groups.
Must be patient and adaptable to working with customers of varying degrees of computer and office equipment skill and knowledge.
Ability to provide customer support with technology and software applications.
Must be comfortable working in an environment where you will be moving from task to task.
Physical requirements include the ability to stand, sit, bend, and push.
Technology Assistants will be expected to work a schedule of 20 hours per week including weekdays, evenings, and weekends. 

Knowledge Requirements
Microsoft Office – Word, Excel, PowerPoint
Windows and Mac operating systems
Experience with multi-media equipment and software (preferred)

About us

Heights Libraries began its mission to serve the community in 1916. We have grown and expanded significantly in the intervening years, but our founding ideals of providing outstanding library services, staff, and facilities has not changed. Our customers\' needs are our first priority. Our goal is to anticipate and fulfill those needs to provide our customers with a unique and rewarding library experience. We strive to be a community gathering place and provide an environment where all are welcome.


Salary
Salary range starts at $18.20 per hour pay or equitable within our range for skills, experience and abilities. No phone calls, please. 


Benefits

Ohio Public Employees Retirement System; paid vacation, sick time, 10 paid holidays, and paid parental leave. 


Application Process:

To apply, please visit the “Help Wanted” section of our website at www.heightslibrary.org. Complete the employment application and submit your resume and cover letter by, June 2, 2025.


Applicants must successfully pass a comprehensive background check and drug testing as part of the pre-employment process. Compliance with these requirements is mandatory for hire. 

Equal Opportunity Employer/Drug-Free Workplace


Website:
http://heightslibrary.org