Classified Ad Title:
Technology Trainer - Cleveland Heights - University Heights Public Library

Post Date
5/14/2025

Expiration Date
6/2/2025

Details:
The Heights Libraries is committed to providing high quality technology instruction to customers of all ages. The Library offers a variety of classes ranging from basic computer literacy skills to Maker workshops. We’re currently looking for a customer centered Technology Trainer to join our team. This individual will develop course content, deliver instruction in both a classroom and one-on-one learning environment, and assist customers with computer, multi-media lab, and STEAM Lab questions in the Heights Knowledge and Innovation Center (HKIC).


Applicants must be able to make the complex simple and fun, and enjoy training and providing customer support to all ages.

Requirements

Bachelor\'s degree or equivalent combination of education and/or experience in a learning environment.
At least 2 years of experience in training.

Valid driver\'s license and transportation to perform outreach. 
Experience in course development and instructional design desired.
Experience with multi-media lab programming preferred.
Excellent oral and written communication and presentation skills.
Excellent customer service experience.
Must be patient and adaptable to working with customers of varying degrees of computer and office equipment skill and knowledge.
Have a high level of creativity, forward thinking, and willingness to learn new things. 

Knowledge Requirements

Multi-Media Lab equipment and software, including Adobe Creative Cloud, GarageBand, iMovie. 
Microsoft Office (advanced skills).
Windows and Mac operating systems.
Emerging Technologies and the Maker Movement.

About us

Heights Libraries began its mission to serve the community in 1916. We have grown and expanded significantly in the intervening years, but our founding ideals of providing outstanding library services, staff, and facilities has not changed. Our customers\' needs are our first priority. Our goal is to anticipate and fulfill those needs to provide our customers with a unique and rewarding library experience. We strive to be a community gathering place and provide an environment where all are welcome.


Salary 
The annual salary range starts at $20.90 per hour, but will consider commensurate knowledge, skills, and experience. Schedules will include daytime, evening, and weekend shifts for a 40-hour workweek. 


Benefits:

Insurance: Comprehensive coverage including health, dental, vision, and life insurance.
Retirement: Participation in the Ohio Public Employees\' Retirement System (OPERS), with the Library contributing 4% of your 10% required contribution.
Time Off: Earned Time Off (ETO) including vacation, sick leave, paid holidays, and 6 weeks of paid parental leave.

  

Application Process:

To apply, please visit the “Help Wanted” section of our website at www.heightslibrary.org. Complete the employment application and submit your resume and cover letter by June 2, 2025.


Applicants must successfully pass a comprehensive background check and drug testing as part of the pre-employment process. Compliance with these requirements is mandatory for hire. 


EEO /Drug free workplace employer.



Website:
http://heightslibrary.org