Northeast Ohio Regional Library System

IT Senior Associate - 24 hrs/week at Westlake Porter Public Library

Classified Ad Title:
IT Senior Associate - 24 hrs/week at Westlake Porter Public Library

Post Date
3/20/2025

Expiration Date
4/3/2025

Details:
Summary: The IT Sr. Associate assists both staff and patrons with the use and application of technology resources. Provides support to library staff including general computer equipment maintenance and repair. Works with and troubleshoots specialized library software. Troubleshoots and assists maintaining library hardware including but not limited to: PCs, Printers, and Copiers. Assists the IT Manager in the execution of library IT projects. Provides backup to the IT Manager in routine maintenance and reporting tasks.

Qualifications:
- Strong analytical, communication, and problem-solving skills and a passion for customer service
- Experienced at providing desktop technical support to end users
- PC and Windows 10 and 11 troubleshooting skills and understanding of Microsoft Office applications and other common business applications
- Basic understanding of networking and Windows Domain environments
- Relevant Associates degree, Professional IT Certifications, and/or 2 years equivalent experience working in IT
- Experience in a public library a plus.

Hours: Part-time, 24 hours per week. Weekend and evening hours may be required as needed.

Position Classification: Pay rate- $17.26 – $24.34 per hour; grade 310, non-exempt

To apply, please visit westlakelibrary.org/wppljobs. Open until filled. Priority given to applications received by Thursday, April 3, 2025.

EQUAL OPPORTUNITY EMPLOYER


Contact:
Jana Nassif

Email:
hr@westlakelibrary.org

Website:
www.westlakelibrary.org/wppljobs