Classified Ad Title:
Head of Circulation and Shelving (Full-time, Middlefield Library) - Geauga County Public Library
Post Date
11/12/2024
Expiration Date
12/31/2024
Details:
Location: Middlefield Library
Reports to:Branch Manager
Staff Supervised:Circulation Assistants and Shelvers
Salary: $19.00/hour, Non-exempt
Position Summary:
Oversees the delivery of circulation and clerical services for the library including training, supervision, evaluation, and scheduling of the circulation and shelving staff. Provides direct circulation service to the public.
Essential Job Functions: This list is illustrative, but not exhaustive for this position.
-Provides exceptional customer service.
-Performs check-in and checkout of all materials, answers and directs telephone calls to the proper areas, and assists patrons with circulation needs.
-Oversees the workflow and scheduling of circulation and shelving staff; assesses circulation and shelving needs.
-Organizes and supervises changes in shelving of library materials with staff.
-Interviews, selects, trains, supervises, schedules, and evaluates circulation and shelving staff.
-Attends and participates in Heads of Circulation and Shelving supervisor meetings and serves on system committees as necessary.
-Performs miscellaneous circulation duties such as checking on overdue notices and searching for items on circulation reports.
-Accepts and resolves fines and fees and handles other associated tasks for reconciling financial transactions.
-Keeps staff updated and aware of any changes or updates procedures to the ILS system.
-Resolves difficult circulation situations.
-Promotes library materials and services.
-Continues professional development through in-service training, conferences and workshops. Encourages professional development of circulation staff by promoting workshops and conferences.
-Other duties as assigned.
Minimum Knowledge, Skills, Abilities and Other Characteristics:
-Strong public service skills.
-Strong organizational skills. Ability to supervise and evaluate staff.
-Good communications skills.
-Familiarity with circulation procedures and policies.
-Has a working knowledge of computers and software.
-Has valid driver license, proof of insurance, and reliable transportation to meet work obligations.
-All other qualifications required for Circulation Clerks.
-Willingness and adaptability to work in a changing work environment.
-Safely observes all PERRP procedures.
Minimum Education, Experience, and Licensing Requirements:
-High school diploma or equivalent.
-Has extensive customer service experience.
-Two to three years supervisory experience.
-Successful completion of a background check.
Physical Requirements:
-Ability to operate objects, tools, or controls: including computers, phones, and office equipment.
-Competence in completing tasks that involve reading or visual inspection, with or without visual aids.
-Effective communication ability in person, on the phone, or over internet, which may include using speech or other communication devices.
-This position requires alternate stationary and mobile activities.
-Ability to bend, reach, and lift up to 10 pounds routinely and 40 pounds or more on occasion with or without assistance.
Contact:
Nicole Burnside
Email:
gcpl.recruiting@geaugalibrary.net
Website:
https://recruitingbypaycor.com/career/JobIntroduction.action?id=8a7883ac930d0e6401931c446f943c4b&source=NEO-RLS