Classified Ad Title:
Clerk
Post Date
12/13/2021
Expiration Date
5/31/2022
Details:
Full-Time/Part-Time available
$11.36 - $12.31 Hourly
Responsibilities
Provides excellent customer service and acts as the first “face” of the library by assisting library customers with questions, transactions and library collections. Utilizes a variety of methods to provide this assistance, including (but not limited to) phone, electronic methods, and face to face interactions. Resolves customer concerns and issues, and refers these issues to the supervisor or other staff member when needed. Uses appropriate library technology and demonstrates use of equipment and technology to customers. Uses good judgment when interacting with customers and other staff members. Understands and adheres to Library policies. Facilitates library usage by customers and creates a warm and welcoming environment.
Responsible for the maintenance of materials and library collections, as well as facilitating the flow of library materials throughout the system. Duties that relate to material maintenance PLYMC Job Description may include but are not limited to checking materials in and out of the system, shelving materials, providing inventory control of materials (discarding, checking for damage and noting condition, confirming receipt of periodicals, etc.), fulfilling holds, renewing items, maintaining periodical collections, mending or cleaning materials and straightening or organizing shelves. Duties may vary according to location, outreach service and Pop-Up event.
Performs clerical duties in support of library operations, procedures and support of library outreach and Pop-Up events. Understands library technology or systems required to perform job duties. Follows standard routines for opening and closing and securing the Library, department, or event. Effectively executes daily/weekly/monthly work list of duties. Maintains a safe, clean, and orderly work environment.
Acts as a circulation clerk for Pop-Up visits in the community and performs a variety of duties associated with the circulation of library materials to library users including but not limited to, checking out material, checking-in material, placing and filling holds, handling renewal requests, and processing borrower registration forms.
Compiles statistical reports by collecting, collating and tabulating data. May assist with library surveys or other types of information gathering.
Qualifications
High school graduate or equivalent.
Excellent customer service skills, energetic, a positive attitude, and a love of interacting with the public.
Ability to learn, understand, and apply library policy while using good situational judgment.
Ability to work as part of a team under the direction of a supervisor.
Basic computer skills and the ability to learn library specific operating systems.
Ability to learn, understand, and demonstrate library technology.
Ability to perform clerical duties in support of library operations and support of library outreach and Pop-Up events.
Must be willing to work days, evenings, and Saturdays. Must be willing to work at the various locations throughout our Mahoning County system. We are unable to work around another work or school schedule. Full-time employees work 40 hours per week. Part-time employees generally work 24 hours per week with the option to work additional hours possible.
Nature of work requires an ability to deal effectively with the public, effectively communicate and exchange information, collect, compile and prepare work documents and operate standard business office equipment. Travel to other library branches and offsite locations required. Availability for extended or non-traditional hours as needed to perform outreach services and Pop-Up events. This position is a physical position that assists with set-up and tear down of Pop-Up events. Capable of organizing materials; loading, securing and unloading trucks for events and visits. Able to reach, bend, climb, squat, work safely at heights, lift 25lbs, push up to 50lbs and stand for long periods of time. Ability to work harmoniously with other staff members, to follow assigned work schedule, policies and procedures, and to maintain a positive attitude and a dependable attendance record.
Email:
employent@libraryvisit.org
Website:
https://www.libraryvisit.org/about-us/employment/