Classified Ad Title:
Librarian 3 - Technology Programming Specialist
Post Date
12/13/2021
Expiration Date
2/28/2022
Details:
Responsibilities
Coordinates, elevates, and oversees technology programming for youth and adults.
Assists library customers of all ages in the use of library resources, including library technology. Advises customers in selecting and locating materials in all formats to meet their informational, educational and recreational needs. Answers and/or facilitates customer reference and technology questions.
Researches, investigates, develops, assists with the implementation of, and trains the staff and public in using both current, traditional public service technology as well as experimental and new technologies.
Maintains and troubleshoots technology program equipment, such as materials located in Makerspace and DIY spaces systemwide. Thoroughly understands and supports safety standards for the equipment.
Develops and implements programs based around current and emerging technology for customers of all ages. Makes suggestions to supervisor, is proactive in developing new PLYMC Job Description programs, and does heavy outreach to the community to promote technology and programming to build positive internal and external customer relationships.
Assists in primary and secondary training of professionals and paraprofessionals and in the secondary/reinforcement training of clerks at the direction of the supervisor. Can serve as a backup to the supervisor and/or assistant supervisor to cover absences as needed.
Resolves internal and external complaints by consultation, investigation and evaluation, following up with customers and/or staff as appropriate. Takes responsibility for resolving difficult situations.
Qualifications
Masters Degree in Library and Information Science
Valid Ohio drivers license
Commitment to service excellence.
Several years of professional experience with progressive levels of responsibility. Ability to manage and motivate people and direct projects to support the Library's mission and goals.
Knowledge of traditional and non-traditional technology and equipment, books and authors, movies and music, as well as current library principles, methods and practices.
Experience researching, training, and implementing experimental and new technologies.
Analytic and problem-solving abilities to determine appropriate responses based on a customers age, needs, and education.
Above average multi-tasking ability and communication skills, both written and verbal, including public speaking skills.
Organizational skills to keep all work current; excellent attention to detail.
Proficiency in the use of Windows and Windows-based software, especially applications used by the Library.
Ability to use traditional reference sources, and effectively and efficiently search online databases and the Internet.
Strong knowledge of library policies and procedures.
Email:
employment@libraryvisit.org
Website:
https://www.libraryvisit.org/about-us/employment/