Northeast Ohio Regional Library System

Information Services Associate

Classified Ad Title:
Information Services Associate

Post Date
6/8/2021

Expiration Date
9/6/2021

Details:
The Stow-Munroe Falls Public Library seeks a dynamic, upbeat, and friendly person to join its Adult Information Staff. We serve the adult and teen customers of the library and handle an active and diverse community. Our patrons come to our desk for many reasons, including assisting people with their technical needs, passport and notary services, reading recommendations, and answering basic reference questions. All members of this department also develop programs for adults and teens, beyond book chats and book discussions. If you are a skilled problem solver who can multitask with a smile and cheerful attitude, we want to hear from you!
Required:
Bachelor's Degree
Excellent analytical problem-solving skills
Ability to assist patrons with the use of computer software including Microsoft, Apple, and personal devices such as smartphones, tablets, etc.
Ability to remain professional and courteous with customers at all times
Must be a U.S. Citizen (requirement to be a Passport Acceptance Agent and Notary)
Creativity and ability to put together displays and programs
Excellent verbal and written communication skills
Preferred:
One year of customer service experience in providing friendly, fast-paced library services for adults
Knowledge of current popular culture and popular adult authors
Physical Demands With or Without Accommodation:

Ability to move and/or lift heavy items
Ability to push/pull a loaded book cart
Regularly required to talk and hear
Regularly required to walk, bend, reach, and sit

Salary: $13.98 / hour
Hours: 40 Hours / Week, including evenings & weekends
Instructions for Applying: Please submit a letter of interest, resume, and three professional references to Linda Sutherland at sutherli@smfpl.org. No phone calls, please.
Position Open Until Filled
The Stow-Munroe Falls Public Library is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status


Contact:
Linda Sutherland

Email:
sutherli@smfpl.org

Website:
www.smfpl.org