Northeast Ohio Regional Library System

Northeast Ohio Regional Library System - Event Information - Northeast Ohio Regional Library System

Event Name:
After Care: How Employees Can Care for Themselves and Their Co-Workers After Difficult Patron Interactions


Competency:
Personal/Interpersonal

Description:
Difficult interactions often leave us rattled and we either want to bury the memory deep inside or chronically complain about them. Neither is helpful nor effective. We can care for ourselves and others individually and as a group. Discover some best practices (as well as some things to avoid doing) after difficult interactions.

Learning Objectives:
  • 3 aftercare techniques you can do for yourself
  • 2 practices that can be done as a group
  • 1 thing you can do for another team member
Laura Greco is a certified wellness coach, author, and speaker/trainer with a 20+ year background in nursing who helps professionals eliminate burnout, manage stress, create life balance, and rekindle their sense of purpose and joy. She believes that self-care (body, mind, and spirit) is the basis for well-being and that we all have the capacity to make positive lifestyle changes. Her books include Wellness Made Simple, and Wellness Made Simple-for Residents. For more information please visit her website
www.YouBloomWellness.com .

Laura has a BSN (University of Michigan), Master in Adult Education (Penn State), trainings from HeartMath and the Mass General Benson Henry Mind Body Institute, and certifications in wellness coaching from both Wellcoaches and Center for Credentialing and Education.

Event Date:
6/5/2024

Event Time:
10:00 AM - 11:00 AM Eastern

Location:
Online via Zoom
UNITED STATES

Contact Person:

Details:
Who Should Attend:  Anyone interested in learning about after care
Competency:  Customer Service and Personal/Interpersonal

Non-Member Cost:      $40
NEO-RLS Bronze Member Cost:  $24
NEO-RLS Silver Member Cost:   FREE
NEO-RLS Gold Member Cost:    FREE
NEO-RLS Individual Member Cost:  $20

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Outlook/ vCalendar/ Google:
Click on the icon next to the date(s) to add to your calendar:
6/5/2024