Northeast Ohio Regional Library System - Event Information - Northeast Ohio Regional Library System

Event Name:
2022 Technology Conference: The IT Factor

IT, Management, Academic Libraries, Innovation, Information Technology, Technology Infrastructure Support

We are excited to announce our first Technology Conference which will feature sessions on cybersecurity, working with your IT staff, technology innovations, and much more. This conference is for IT Managers, IT Staff, Trainers, and Administration.  

Keynote: Aviate, Navigate, Communicate: Crisis Management Factors for a Ransomware Ready Organization
Using lessons learned from a series of security incidents impacting libraries and research in higher-education, this presentation proposes to illustrate how library leaders can understand how to prepare for ransomware risk by developing their incident/crisis management frameworks, protective technologies, as well as resilience.

Tom Siu, Chief Information Security Officer, Michigan State University
As CISO,Tom leads the Security Engineering; Security Operations; Incident Response; and Governance, Risk and Compliance; and Resilience teams within the Information Security department and is responsible for the university-wide information security strategy.

Tom joined MSU in the fall of 2020, after having served for 14 years as CISO for Case Western Reserve University in Cleveland, OH. At CWRU, Tom oversaw the development of the information security program, helped in the centralization of IT under the University Technology, [U] Tech, brand, and organized the multiple institutional partnerships for the CWRU secure research environment, and the 2020 Presidential Debate in Cleveland. 

Tom has presented multiple topics for EDUCAUSE and Research & Education Networks Information Sharing & Analysis Center (REN-ISAC) and is well known among peers at research universities though committee leadership in the Higher Education Information Security Committee (HEISC). He also helped establish the NEOCC, a cross-industry threat intelligence sharing and collaboration organization.  

Breakout Session 1

Working with your IT Department

This presentation will focus on continuity of operations.  Continuity of Operations is a strategy  that does away with disaster recovery plans.  Instead of a disaster recovery plan it incorporates disaster recovery concepts and actions into the normal course of business.  The presentation will also cover how cybersecurity is a part of continuity of operations.

Dan Shell is Director of Technology at Lorain Public Library System. He has had a long career in the information and computer security field. He was for many years a Network Architect and Systems Engineer for Cisco Systems, Inc., Federal Division. Dan has his own consulting firm; DShell Network Architects. As a consultant to Cleveland Public Library’s CLEVNET multi-library system, he assisted with cybersecurity and firewall issues. He is a senior adjunct faculty member at the University of Akron, teaching network systems and data analytics. He also is an adjunct faculty member at Lorain County Community College.
Dan holds a Master of Library and Information Science from Case Western Reserve University and a Master of Music Composition from Cleveland State University.

Building Cybersecurity Resiliency into your Professional and Personal Life
Cybersecurity and Infrastructure Security Agency (CISA) resources will be shared and information presented on how libraries can build security resilience into their operations.

Terin Williams serves as the Cyber Security Advisor for Department of Homeland Security (DHS) at the Cybersecurity and Infrastructure Security Agency (CISA). In this role, Terin is responsible for bringing together critical infrastructure owner/operators with federal, state, local, and other stakeholders to maximize collaboration and minimize cyber risk in the State of Ohio.

Tech Literacy for Patrons
Two libraries will give an overview of their technology programs for patrons.  The following topics will be discussed and there will be time for Q & A.
  • How do you market your programs? 
  • What challenges have you encountered? 
  • How has the program evolved through the years? 
  • What is your greatest success?
Molly McGirr Norris (she/her),  is the Training Services Manager at Rocky River Public Library. Molly has been assisting patrons in library technology centers for 7 years, including planning technology programs and providing one-on-one training. In her current role she oversees a robust public training calendar that covers everything from computer basics to mobile devices to cybersecurity. Molly recently graduated from Kent State University with a Master of Library and Information Science, and she is currently working on the Ohio Public Management Certificate through Cleveland State University.

Cailey Williams, Branch Manager, Mentor-on-the-Lake Branch of Mentor Public Library. Cailey has run technology programs with the library system for over ten years, from the basics to the up-and-coming trends. She is passionate about library programming, and enjoys developing new programs to allow patrons to access new or new-to-them topics and technology. 

Breakout Session 2

Rainbows, Butterflies, and Unicorns​: 
 Advanced Cybersecurity and You
The internet can be a scary place for you, but what about your users. From ransomware, malware to data breaches you might think twice about letting them connect online. Compliance and Cybersecurity insurance has raised the bar on what you must do to protect your users. Learn where to focus to be compliant, keep data safe,john dolinar and put your cybersecurity program in a happy place

John Dolinar, Executive Director Enterprise Application Services
John Dolinar is the Executive Director, Enterprise Application Services at Cuyahoga Community College. John has been with the college 36 years and served previously as the Director, Office of Safe and Secure Computing. His 30+ years of IT experience range from programming, network support and configuration, information security, application support and project management.
John holds a Master of Science in Information Security and Assurance from Western Governors University, a Bachelor of Science in IT security from Western Governors University and an Associates of Applied Business in Data processing from Cuyahoga Community College.
Telehealth and Teleservices in the Delaware Libraries
In response to the health crisis and growing digital divide, the Delaware Libraries launched a groundbreaking initiative in early 2021 to increase access to health and social services utilizing the public library infrastructure. The initiative consists of (1) deploying telehealth/teleservice booths in several rural libraries, (2) equipping the booths with staff from social work and case management backgrounds, and (3) disseminating hundreds of Chromebooks and Wi-Fi hotspots to public libraries statewide, so patrons can check out devices like they would a library book. The Delaware Libraries have partnered with several organizations to ensure the success of the initiative, including ChristianaCare and Delaware Health and Social Services. The initiative is aimed at providing wrap-around support to the patrons, specifically those that are uninsured, underinsured, and/or from low-income communities. Due to the success of the pilot program, the telehealth services will be expanding to public libraries across the state of Delaware later this year.

Nick Martin is a chemical engineer by training who has found his passion at the intersection of emerging technology and social impact. Prior to his current role, he spent several years in the nonprofit space, which included helping build a Delaware-based K-12 STEM outreach organization. His research background in renewable energy technology most recently led him to receive State Department funding to create a solar energy community center in a slum outside of Lagos, Nigeria. Nick currently serves as the Telehealth Coordinator and Emerging Technology Consultant for the Delaware Libraries.

Breakout Session 3

TechKnowledge: Demystifying Technology for Library Staff
Much like life, technology is constantly changing, and we (the library staff) need to change with it. While tech can be fun (video games), entertaining (social media and streaming services), and productive (MS Office), it can also feel scary (artifical intelligence) and intimidating (VR or 3D printing). We’ve all felt this way and in this interactive session, Heights Libraries’ Continuing Education Manager Heather Howiler will lead a discussion on ways to support and encourage staff tech learning. We will talk about Northstar Digital Literacy Assessment, Niche Academy, and other resources available to staff.

Heather Howiler (pronouns She, Her, Hers) has worked for Heights Libraries for 25 years, starting as an adult services librarian, then transitioning to staff training and development. Heather has an MLS from the University of Pittsburgh and a BA in History from The College of Wooster. She is currently working on an Advanced Design Thinking Certificatin from IDEO. Outside of work, she enjoys gardening and spending time with family.

Technology Management Solutions
Here is an opportunity to talk with your peers to help one another out and solve problems.  Dan Shell, Director of Technology from Lorain Public Library System, will facilitate this conversation and will also be able to answer questions regarding Microsoft Office 365.

Stan the Tech Van: When Your Makerspace Becomes Mobile
When your community wants the machines of a makerspace but can’t always get to the library, you find a way to come to them.  That was the idea that grew into Stan the Tech Van. This van and the machinery to go with it were received through a grant that was part of the American Rescue Plan Act and funded in part through the federal Institute of Museum and Library Services LSTA grant awarded by the State Library of Ohio. In the midst of COVID, Madison Public Library came together with its community partners and decided their local makers and crafters needed a way to be able to create regardless of whether they had transportation to the library. The State Library’s grant was the perfect way to fill this need. Hear from staff about the entire process of how Madison Public Library’s CreateSpace became mobile.

Shawn Walsh is the Emerging Services and Technologies Librarian for Madison Public Library. Overseeing the technology, marketing, and digital presence of the library, he was also the project manager of the grant that resulted in Stan the Tech Van. In libraries for 25 years total and at Madison Public Library for 10, Shawn has been involved of many aspects of libraries, and loves to share his experiences and knowledge with others.


Closing SessionThe work of librarians in a world on fire
Librarians are used to operating within well-established boundaries of authority and trust. But the realities of the 21st century — including the climate emergency, conflict, and rapid technological and social change - reveal gaps and flaws in the practical boundaries of our work.
In this provocative and inspiring keynote, cultural strategist and digital pioneer Michael Peter Edson will draw from 30 years of work in the library and museum sector to argue that librarians and their supporters at all levels need to adjust and expand our concept of librarianship if we are to respond to today’s most important questions about culture, society, and change.
Learning Objectives:
  • New perspectives on the value and limits of traditional library practice
  • Tools for analyzing and discussing library strategies and services
  • Practical examples of new and emerging library programming, strategy, and services


UsingdataMichael Peter Edson is a digital strategist working at the intersection of tech, culture, and democracy around the world. He was Co-founder of the newly emerging Museum for the United Nations - UN Live and formerly was the Director of Web and New Media Strategy at the Smithsonian Institution.
Michael is a Salzburg Global Fellow, a Fellow at the Getty Leadership Institute, a Distinguished Presidential Fellow (emeritus) at CLIR, the Council on Library and Information Services (USA), and he served as a juror for the MacArthur Foundation's $100m 100&Change initiative and Cumulus Green, a global design competition to find new design solutions to the UN's Sustainable Development Goals. Michael is currently writing The Age of Scale, a book about the impact of scope, scale, and speed in the modern world. He was named a “Tech Titan” person to watch by Washingtonian Magazine.

If you are interested in sharing  a completed project, are in the process of a project, or want to promote what you are planning on developing, you can present your efforts and achievements in a poster session during the conference. Click this link for more information on submitting a poster.

Event Date:

Event Time:
9:00 AM - 4:00 PM Eastern

Hilton Garden Inn
8971 Wilcox Dr
Twinsburg, OH 44087

click here for Google Maps
click here for Mapquest

Contact Person:

Who Should Attend:  Anyone interested in learning more about cybersecurity, technology training, and library technology innovations (IT Managers, IT Staff, Trainers, and Administration)
Competency:  Innovation, Information Technology, Technology Infrastructure Support

Non-Member Cost:      $50
NEO-RLS Bronze Member Cost:  $37.50
NEO-RLS Silver Member Cost:   $25
NEO-RLS Gold Member Cost:    FREE
NEO-RLS Individual Member Cost:  $25
OLC Member Cost:  $37.50

There is an additional $30 surcharge for facility use and amenities.
Lunch is included
For those that are interested we have a small block of rooms available until October 3, 2022.  The cost is $135.63 with a tax exempt form.  Hilton Garden Inn - 330-405-4488.

We encourage you to register a minimum of three (5) days in advance for this event in order to ensure that we can accommodate your full participation in terms of seating, hand-outs, food, etc.
This is a co-coordination event with OPLIN.
This event is supported by the State Library of Ohio with federal funds from the Institute of Museum and Library Services.
Morning Refreshments are sponsored by the Ohio Library Council.

It’s never too late to save your library money. NEO-RLS Memberships are pro-rated! Call us today to join.

Outlook/ vCalendar/ Google:
Click on the icon next to the date(s) to add to your calendar: