Northeast Ohio Regional Library System - Event Information
Event Name:
NEO-RLS Annual Membership and Appreciation Meeting
Description:
Mark your calendars to attend the NEO-RLS 2021 Annual Membership and Appreciation Meeting on Tuesday, November 16, 2021.
Learn how NEO-RLS is progressing financially, what our plans are for the future, more about the services we currently provide and tell us what you think
Celebrate all those that have contributed time and expertise to NEO-RLS over the past year
Congratulate the 2020 Rising Star and Shooting Star recipients and honorees
Hear from Wendy Knapp, State Librarian of Ohio
Featured Program: Altered Patron Expectations After A Year of Upheaval
To say the past year was one of disruption would be an understatement! The COVID-19 pandemic has caused pervasive alterations in people’s daily lives, impacting everything from schooling to how we buy groceries. In the face of this upheaval, libraries face altered patron expectations. With this in mind, what are the implications for libraries as we seek to thrive in a changing environment?
Learning Objectives:
Attendees will understand recent changes to patron behavior and service expectations.
Attendees will identify new program and service opportunities in our present environment.
Attendees will discover what service trends to expect in the coming years.
Presenter:
Nick Tanzi is a nationally recognized library technology consultant, and author of the books Making the Most of Digital Collections Through Training and Outreach (2016) and Best Technologies for Public Libraries: Policies, Programs, and Services (2020). From 2019-2021, Tanzi served as the column editor for Public Library Magazine’s “The Wired Library”. His work has also been featured in publications including VOYA Magazine, Computers in Libraries, Library Journal, and Marketing Library Services.