Northeast Ohio Regional Library System - Event Information - Northeast Ohio Regional Library System
Single Story Bias
Communication and Customer Service, Community and Patron Awareness, Diversity
We are aware of the ways in which we can most effectively serve diverse clients, but we aren’t always aware of the ways in which our unconscious biases can interfere. This program explores the “Single Story” bias and how it can negatively impact our interactions with others, especially when the bias is operating outside of our awareness. Single stories are single accounts or stereotypes that we hold about others, based on the social group we assume that they belong to. This workshop will explore this concept through interactive activities and discussions.
This is an introductory webinar.
Jeff Modzelewski, Senior Engagement Manager, SHIFT Consulting, The Diversity Center of Northeast Ohio
As a member of The Diversity Center, Jeff leverages his unique experience to bridge the gap between the non-profit and corporate world. With both community organizing and sales experience, Jeff is able to effectively listen to the concerns of potential clients and help them execute the best Diversity and Inclusion solutions for their organization. Jeff is passionate about making workplaces and communities more inclusive and equitable spaces, and is thrilled to have the opportunity to live out his values as a part of SHIFT Consulting.
Who should attend: All Staff -This is an Introductory Webinar
Competency: Communication and Customer Service, Community and Patron Awareness, Diversity
Non-Member Cost: $40
NEO-RLS Bronze Member/
NORWELD, SERLS, SWON Member Cost: $24
NEO-RLS Silver Member Cost: FREE
NEO-RLS Gold Member Cost: FREE
This event will not be recorded. This is the policy of the Diversity Center of Northeast Ohio and also helps to ensure the confidentiality and privacy of those engaged in the discussion. Please do not register if you are unable to attend at the time of the Zoom session.
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