Northeast Ohio Regional Library System - Event Information - Northeast Ohio Regional Library System

Event Name:
Voices of the Community: Asking and Listening at the Library

Programming and Patron and Community Awareness

In polarizing times, building community and trust through communication is vitally important. This session will discuss how public libraries can help break down barriers and further understanding among people through programming and powerful partnerships. Ramsey County Library’s Ask series, presented in partnership with local grass roots organization Do Good Roseville, was a bi-monthly facilitated discussion designed to give a voice to the underrepresented in the community. Our new endeavor, Sidewalk Talks, focuses on providing a one-to-one empathetic listening experience in public spaces. We’ll discuss the unexpected challenges and the continuing rewards of building programming in response to racism and inequity, as well as the importance of keeping the voices of the community front and center.


 Carol Jackson, MLIS, has held various management positions at Ramsey County Library (MN). She is currently Branch Manager of the Shoreview branch and Adult Programming Coordinator for the library system. An enthusiastic community partner and advocate, she was named a Library Journal Movers & Shakers in 2019, primarily due to the Ask series and other community well-being programming.

Kathy Ramundt is the co-founder of Do Good Roseville which is an all-volunteer organization in Roseville,  MN that makes connections to do things that have a positive impact on our community.  Making connections fuels our ideas and partnerships.  Those ideas span educational programs, volunteer opportunities, and anything that makes it possible for community members to engage with one another.

Event Date:

Event Time:
2:00 PM - 3:00 PM Eastern

Online via Zoom

Contact Person:

Who Should Attend:  Anyone interested in learning more about the Ask Series and community outreach
Competency:  Programming, Patron and Community Awareness

Non-Member Cost:      $40
NEO-RLS Bronze Member/
NORWELD, SERLS, SWON Member Cost:  $24
NEO-RLS Silver Member Cost:   FREE
NEO-RLS Gold Member Cost:    FREE

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