Northeast Ohio Regional Library System - Event Information - Northeast Ohio Regional Library System

Event Name:
Everyday Disability: Welcoming Patrons with Disabilities [Archive]

Customer Service

People with disabilities, be it physical, mental, or medical, are among the most disadvantaged in our society. According to the US Department of Labor, only 16% of people with disabilities will complete a Bachelor’s and less than 50% will find gainful employment.
This session will offer actionable strategies for welcoming patrons and staff with disabilities into your libraries. A brief presentation will be followed by case studies with a focus on group brainstorming and a time for questions and discussion.

Presenter:  Vera Hayes, Young Adult Librarian who you may recognize as the "Librarian from Kansas" who recently illustrated the cost of multiple chronic health conditions measured in iPhones.  

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.


Event Date:

Event Time:
2:00 PM - 3:00 PM Eastern

Via Adobe Connect

Contact Person:
Melissa Lattanzi
(phone: 3306550531)

Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


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