Northeast Ohio Regional Library System
Event Name:
Strengthening Staff Communication Across Generations
Competency:
Communication, teamwork
Description:
Today’s workplaces bring together multiple generations, each shaped by different experiences, communication preferences, and expectations. These differences can strengthen teams, but they can also lead to misunderstandings, frustration, and missed opportunities for connection. This interactive session takes a deeper dive into generational communication, exploring how and why communication styles vary, what influences those preferences, and how to adapt in ways that build understanding and trust.
Learning Objectives:
Ragan Snead, Executive Director, Northeast Ohio Regional Library System, has over 15 years of experience in public and academic libraries. She has a passion for staff development and helping library staff reach their full potential. In addition to her work in various areas of librarianship, Ragan has experience in management, community outreach, and strategic planning. She received her MLIS from Kent State University and her MBA from Lake Erie College.
Learning Objectives:
- Understand key generational differences in communication styles and expectations.
- Recognize how generational differences can impact workplace interactions and perceptions.
- Develop strategies for adapting communication to connect more effectively across generations.
Ragan Snead, Executive Director, Northeast Ohio Regional Library System, has over 15 years of experience in public and academic libraries. She has a passion for staff development and helping library staff reach their full potential. In addition to her work in various areas of librarianship, Ragan has experience in management, community outreach, and strategic planning. She received her MLIS from Kent State University and her MBA from Lake Erie College. Event Date:
8/26/2026
Event Time:
10:00 AM - 11:15 AM Eastern
Location:
Setting: Live Virtual
Online via Zoom
UNITED STATES
Online via Zoom
UNITED STATES
Contact Person:
Details:
Who should attend: Anyone wanting to know more about Strengthening Staff Communication Across Generations
Competencies: Communication and Teamwork
Non-Member Cost: $40
NEO-RLS Bronze Member Cost: $24
NEO-RLS Silver Member Cost: FREE
NEO-RLS Gold Member Cost: FREE
NEO-RLS Individual Member Cost: $20
Can't attend on the date or time listed? Sign up anyway! This webinar includes archive access for later viewing at your convenience.
It’s never too late to save your library money. NEO-RLS Memberships are pro-rated! Call us today to join.
Competencies: Communication and Teamwork
Non-Member Cost: $40
NEO-RLS Bronze Member Cost: $24
NEO-RLS Silver Member Cost: FREE
NEO-RLS Gold Member Cost: FREE
NEO-RLS Individual Member Cost: $20
Can't attend on the date or time listed? Sign up anyway! This webinar includes archive access for later viewing at your convenience.
It’s never too late to save your library money. NEO-RLS Memberships are pro-rated! Call us today to join.
Event Registration:
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8/26/2026
8/26/2026
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