Every organization has problems to solve, obstacles to overcome, and a desire to do things better, but how do you harness that energy and bring about change and improvement? Design thinking might be a useful tool for tackling complex challenges. It is both a process and a mindset fueled by curiosity. Join us for an overview of the how, what and why of design thinking. Follow along one organization’s journey through the process and learn about the unexpected, insightful and fun path they took to develop impactful solutions. Participants will be guided through this process with structured support to spur their creativity and set a course for new discoveries.
Learning Objectives
Rachel Siegel is a design + innovation specialist at Lakeland Community College, spearheading The Teachers Guild program for K-12 educators in Northeast Ohio since 2018. Rachel also co-leads Alumni Engagement efforts for The Lakeland Foundation. Trained in human-centered design, Rachel has worked with design + innovation firm IDEO on multiple consulting projects, including the global Parents as Allies initiative. She is currently leading design teams from twenty-eight school districts in Western Pennsylvania on a family-school engagement partnership program supported by The Grable Foundation, Kidsburgh, The Brookings Institution, HundrED, and Learning Heroes. Rachel holds a M.S.Ed in School Counseling from Duquesne University.
Jen Smyser is the program manager of the Nonprofit and Public Service Center at Lakeland Community. Jen draws on her experiences in higher education, nonprofit organizations and government agencies to inform her work serving the nonprofit community. She relishes volunteer opportunities, serving on the Lake Soil and Water Conservation District as a Board Supervisor and as the “cookie mom” for Girl Scout Troop 70444. Jen graduated from The Ohio State University with a B.A. in Sociology and a B.S. in Natural Resource Management.