Consistent and effective evaluation of your managers is key to the success of your organization. Even the most motivated, highest performing employee will struggle and become disengaged if they are being managed poorly and bad managers open you up to a host of negative consequences: poor customer service, high turnover rates, lawsuits, and more. Evaluating managers can be a challenge; it is quite different than evaluating other types of employees. There are many attributes and skills that a manager must have and in order to accurately judge that manager's performance, the evaluation must take these things into consideration. And, making the evaluation meaningful and effective requires you to do more than simply fill out a form each year. If you have a manager evaluation process but want to improve it, or if you do not have such a process, this workshop will provide you with some great tools to use when improving (or creating) your own manager evaluation process.
Learning Objectives:
Learn some of the commonly used evaluation tools and learn about the Mansfield/Richland County Public Library's tool and process.
Learn the key areas to explore as you begin crafting your own manager evaluation tool and process.
Understand the three components that must be included in the manager evaluation process.
Mary Frankenfield is the Deputy Director of the Mansfield/Richland County Public Library. She has worked at MRCPL for the past 20 years and has been in management positions for the last 8 years. In her current role she has focused much of her time and attention on staff training and development, crafting policy and procedure, writing job descriptions, and refining the library's hiring and onboarding process. In her spare time she lavishes affection on her two kitties, Sasha and Bitty, and she enjoys directing and performing in local, community theater.