Northeast Ohio Regional Library System - Event Information

Event Name:Resolving Conflict through Trust and Team Building
Competency:Personnel Management, and Communication
Description:Whether you are a new a supervisor or a seasoned manager, this interactive webinar will help you enhance your skills in managing your team. The webinar will focus on building a cohesive team and creating and maintaining trust. It will also provide a step-by-step guide for having difficult conversations and give participants the opportunity to practice conversations about common work situations.
Learning Objectives:
  • Learn how to create and build a cohesive team
  • Learn the dos and don’ts of creating and maintaining trust
  • Learn a step-by-step process for having difficult conversations

Barbara Baker is a Commissioner with the Federal Mediation and Conciliation Service (FMCS) in Independence, Ohio. As a Federal Mediator, she assists parties in collective bargaining negotiations and mediates labor and employment disputes in the private, public and federal sectors. In addition, Ms. Baker trains labor advocates and management in collective bargaining including bargaining processes, contract administration, steward/supervisor training and developing effective labor management committees. She also provides training in communication skills such as conflict resolution, active listening and communication dynamics. Ms. Baker facilitates person to person dialogues as well as group discussions to promote strong workplace relationships.
Event Date:4/13/2022
Event Time:9:00 AM - 11:30 AM Eastern
Details:Who should attend:  Anyone interested in learning more about Creating Trust, Team Building, & Resolving Conflict
Competency:  Personnel Management, and Communication

Non-Member Cost:      $55
NEO-RLS Bronze Member:   $40
NEO-RLS Silver Member Cost:  $25
NEO-RLS Gold Member Cost:    FREE
NEO-RLS Individual Membership Cost:  $27.50

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