Northeast Ohio Regional Library System
Resolving Conflict through Trust and Team Building
Date/Time
4/13/2022
9:00 AM - 11:30 AM Eastern
9:00 AM - 11:30 AM Eastern
Event Registration
Competency
Personnel Management, and Communication
Event Description
Whether you are a new a supervisor or a seasoned manager, this interactive webinar will help you enhance your skills in managing your team. The webinar will focus on building a cohesive team and creating and maintaining trust. It will also provide a step-by-step guide for having difficult conversations and give participants the opportunity to practice conversations about common work situations.
Learning Objectives:
Barbara Baker is a Commissioner with the Federal Mediation and Conciliation Service (FMCS) in Independence, Ohio. As a Federal Mediator, she assists parties in collective bargaining negotiations and mediates labor and employment disputes in the private, public and federal sectors. In addition, Ms. Baker trains labor advocates and management in collective bargaining including bargaining processes, contract administration, steward/supervisor training and developing effective labor management committees. She also provides training in communication skills such as conflict resolution, active listening and communication dynamics. Ms. Baker facilitates person to person dialogues as well as group discussions to promote strong workplace relationships.
Learning Objectives:
- Learn how to create and build a cohesive team
- Learn the dos and don’ts of creating and maintaining trust
- Learn a step-by-step process for having difficult conversations
Barbara Baker is a Commissioner with the Federal Mediation and Conciliation Service (FMCS) in Independence, Ohio. As a Federal Mediator, she assists parties in collective bargaining negotiations and mediates labor and employment disputes in the private, public and federal sectors. In addition, Ms. Baker trains labor advocates and management in collective bargaining including bargaining processes, contract administration, steward/supervisor training and developing effective labor management committees. She also provides training in communication skills such as conflict resolution, active listening and communication dynamics. Ms. Baker facilitates person to person dialogues as well as group discussions to promote strong workplace relationships.
Details
Who should attend: Anyone interested in learning more about Creating Trust, Team Building, & Resolving Conflict
Competency: Personnel Management, and Communication
Non-Member Cost: $55
NEO-RLS Bronze Member: $40
NEO-RLS Silver Member Cost: $25
NEO-RLS Gold Member Cost: FREE
NEO-RLS Individual Membership Cost: $27.50
Can't attend on the date or time listed? Sign up anyway! All of our webinars include archive access for later viewing at your convenience.
It’s never too late to save your library money. NEO-RLS Memberships are pro-rated! Call us today to join.
Competency: Personnel Management, and Communication
Non-Member Cost: $55
NEO-RLS Bronze Member: $40
NEO-RLS Silver Member Cost: $25
NEO-RLS Gold Member Cost: FREE
NEO-RLS Individual Membership Cost: $27.50
Can't attend on the date or time listed? Sign up anyway! All of our webinars include archive access for later viewing at your convenience.
It’s never too late to save your library money. NEO-RLS Memberships are pro-rated! Call us today to join.
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