Northeast Ohio Regional Library System
New Supervisors' Academy
Date/Time
2/23/2022
9:30 AM - 4:00 PM Eastern
9:30 AM - 4:00 PM Eastern
Event Registration
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
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Competency
Leadership and Human Capital Management
Event Description
The 2022 NEO-RLS New Supervisors' Academy has been updated and is back by popular demand!
Becoming a supervisor adds new and different challenges to your work day regardless of the type of library you work in or the size of library you work in. The Academy's courses will provide you with the skills and confidence you need to handle the many and varied challenges of being a supervisor. Programs will focus on three key areas: leadership, communication and staff development. The Academy is appropriate for new supervisors in multi-type libraries and for those who want a refresher.
"It was great to network with others that are in the same situation as myself. It was great to gain more knowledge on several topics about being a supervisor. I liked being able to bounce ideas off of each other too."
Session 1
Wednesday, February 23, 2022 - Virtual
10:00 a.m. - 12:00 p.m.
It all Starts with Attitude and Knowing Yourself
Being a good supervisor starts with having a great attitude and our series will begin with the opportunity to listen and interact with leaders as they share their experiences regarding the impact of attitude. Be sure to bring your most pressing questions.
The panel will consist of:
Laura Ponikvar, Library Director, Jessica R. Gund Memorial Library, Cleveland Institute of Art
Brock Hutchinson, Director, Louiseville Public Library
Kathleen Webb, Director, Marvin Memorial Library
Pam Hickson-Stevenson, Executive Director, Akron-Summit County Public Library
1:00 pm - 4:00 pm
The afternoon will focus on a Myers Briggs assessment. The Myers-Briggs Type Indicator (MBTI) assessment provides a useful method for understanding people by looking at eight personality preferences that everyone uses at different times. One of the most critical aspects of the MBTI is that it identifies preferences, not abilities or skills. It is designed to bring type awareness to those who might find growth and learning within its ideas. You will have fun exploring and validating your type preferences. The MBTI is the most popular assessment in the world and has been applied as a tool for many years by a variety of users around the globe. This assessment will not only help you to know yourself but give you insights into how your employees work.
Presenter:
Marti Peden is the owner and principal of Peden & Associates, a training and consulting company based in Akron, Ohio. For more than 30 years, she has been a trainer, facilitator, speaker and organizational development professional. She specializes in conflict resolution, managing change, strategic planning, team building and positive approaches to life’s challenges.
For over 25 years, Marti has worked with numerous libraries as a speaker, facilitator and strategic planning consultant. She has worked with many of the libraries within the NEO-RLS regional library system as well as facilitating staff days for various public libraries. She presented at the 2013 ALA convention in Chicago, IL and the 2014 PLA convention in Indianapolis, Indiana.
Marti holds a Bachelor’s Degree in Psychology from The University of Steubenville and a Master’s of Education Degree from Kent State University. She is an annual presenter for executive leadership programs such as the John Glenn College of Public Affairs at The Ohio State University in Columbus, Ohio and the Executive Education Program at the University of Notre Dame in South Bend, Indiana.
Session 2
Thursday, March 17, 2022 at 10:00 - 11:00 a.m. From Your Desktop
Change Course without Rocking the Boat
As new supervisors you may find unresolved challenges with your staff that need to be addressed sooner rather than later. How do you go about addressing something that might have been brewing for a long time without Rocking the Boat? Learn how to use expectations, goals, communication, follow-up and follow-through to right the ship and move forward with confidence.
Presenter:
Cheryl Kuonen, Director, Mentor Public Library
Session 3
Wednesday, April 13, 2022 at 9:00 a.m to 11:30 p.m. From Your Desktop
Resolving Conflict through Trust and Team Building
Whether you are a new a supervisor or a seasoned manager, this interactive webinar will help you enhance your skills in managing your team. The webinar will focus on building a cohesive team and creating and maintaining trust. It will also provide a step-by-step guide for having difficult conversations and give participants the opportunity to practice conversations about common work situations.
Learning Objectives:
Barbara Baker is a Commissioner with the Federal Mediation and Conciliation Service (FMCS) in Independence, Ohio. As a Federal Mediator, she assists parties in collective bargaining negotiations and mediates labor and employment disputes in the private, public and federal sectors. In addition, Ms. Baker trains labor advocates and management in collective bargaining including bargaining processes, contract administration, steward/supervisor training and developing effective labor management committees. She also provides training in communication skills such as conflict resolution, active listening and communication dynamics. Ms. Baker facilitates person to person dialogues as well as group discussions to promote strong workplace relationships.
Session 4
Thursday, May 5, 2022 - Twinsburg Public Library
9:30 am - 4:00 pm
Supervising with Confidence: A Skills Assessment
Supervisors must balance a variety of competing priorities while working with a variety of people. Fortunately, the necessary skills of an effective supervisor can be learned. In the morning we will focus on the five key supervisory skills, complete a self-evaluation relating to the five skills and develop a plan of action that relates to the skills you'd like to most improve in the following 90 days. You will have a chance to put the supervisory skills into practice during game simulation. This interactive workshop will focus on the five key supervisory skills that form the New Supervisor's Tool Kit.
Learning Objectives:
Betsy Lantz, Executive Director, NEO-RLS
Session 5
Wednesday, June 1, 2022 at 10:00 - 11:00 am from Your Desktop
HR Stuff that Every Supervisor Should Know: Part I
Learning Objectives:
Wednesday, June 22, 2022 at 10:00 - 11:00 am from Your Desktop
HR Stuff that Every Supervisor Should Know: Part II
Pam Linger is an experienced Human Resources professional and owner of PML Consulting, LLC. She has experience working both inside organizations as an HR professional, and outside organizations, as an HR consultant. She often serves as an outsourced HR Manager for small to medium-sized organizations. Her specialization is in executive and career coaching and handling difficult employee relations situations. Pam believes that the most important characteristic of an excellent HR professional is the ability to balance the needs of the employees, effectively and compassionately, with those of the organization.
Session 7
Wednesday, July 13, 2022
10:00 am - 11:00 am
Time Management Yours and Theirs
Time management is one of the most important skills that any manager/supervisor should have. Understanding, implementing and following effective time management practices will help you accomplish more.
Learning objectives:
Kim DeNero-Ackroyd has been the Deputy Director of the Cleveland Heights-University Heights Public Library for 11 years. In this role, she supervises eight public service managers directly, as well as leads all public service activities. She currently serves on ALA Council, ALA’s Committee on Organizations and co-chairs PLA’s Membership Advisory Group. Prior to her current role, she has twice been a branch manager, in addition to other supervisory positions. In all of her positions, effective time management has been one of the critical components of success. She is passionate about helping to develop future and current library leaders.
Session 8
Tuesday, August 16, 2022
10:00 am - 12:30 pm
Boosting Your Leadership Self Confidence
This webinar offers positive actions leaders must take to help break free from stress, perfectionism and self-doubt so they can find the confidence to work and lead effectively.
Learning Objectives:
Marti Peden is the owner and principal of Peden & Associates, a training and consulting company based in Akron, Ohio. For more than 30 years, she has been a trainer, facilitator, speaker and organizational development professional. She specializes in conflict resolution, managing change, strategic planning, team building and positive approaches to life’s challenges.
Session 9
Thursday, September 15, 2022 Location TBA
9:30 am - 3:30 pm
Setting Performance Goals and Evaluations
In the morning session we will learn about setting performance goals, coaching and monitoring performance, and conducting periodic evaluations - all critical job skills for all supervisors. You will learn the basics of each and then apply your learning to real-life scenarios. Come prepared to learn how you can be successful in helping staff be effective in their individual work performance and motivate them to be their very best.
Performance Planning
The afternoon session will concentrate on effective performance planning as a key component in the performance management cycle. Learn how to have clear, empowering conversations with employees in order to create a performance plan that brings focus, clarity, and motivation. This session will also use scenario-based learning to help those in attendance apply learning to real-life examples.
Presenters:
Sharon Tufts, Library Consultant
Session 10
Wednesday, October 12, 2022
10:00 am - 11:00 am
Getting the Most out of Your Budget
Session 11
Thursday, November 10, 2022 - Location TBA
9:30 am - 3:30 pm
Interviewing, and Caring for Yourself
The last session of the Academy will focus on supervisory skills that are often overlooked until they are necessary.
Interviewing Techniques for New Supervisors
Hiring great employees is critical to an organization's success and makes life easier for everyone. The key to hiring the right person starts with the application and interview process. You will learn how to create an interview plan, how to construct appropriate interview questions that provide the information you need, and how to avoid common interview mistakes. In addition, we will cover what is and isn't legal to ask a candidate and how to evaluate the information you have received in order to make the best decision.
Amy B. Shannon, President, Pinnacle Leadership Solutions, LLC, and a Partner in Your Partner in HR has specialized in Organizational Development, Human Resources and Training for over 25 years. For the past 13 years, Amy has been an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries. Most recently, Amy served as the Executive Director II/Vice President of Corporate College where she built a robust leadership training curriculum to serve her clients. Amy also holds certifications with numerous nationally known training vendors. She is a regular speaker at national conferences such as The Corporate University Week at the Disney Institute. She is a seasoned speaker for the HR Star Conference Cleveland. As a result of her high ratings, she has also been a key speaker at the HR Star Atlanta and received the Gold Medal Award three years in a row for best session speaker. Amy was a recipient of the 2015 HR Awards presented by ERC & CSHRM.
Taking Care of Yourself
As supervisors and leaders we know we should care for ourselves but we often don't. We are focused on taking care of our organizations, our employees and meeting our goals. However, neglecting yourself can become a very real detriment to your team while healthy self-care can actually increase your effectiveness and that of your employees. Self-care is a hallmark of effective leaders. Learn how to recognize when you need to focus on yourself and what questions to ask to begin taking care of yourself.
Lunch and light refreshments will be provided.
Presenter:
Ragan Snead, Continuing Education Coordinator, NEO-RLS
Becoming a supervisor adds new and different challenges to your work day regardless of the type of library you work in or the size of library you work in. The Academy's courses will provide you with the skills and confidence you need to handle the many and varied challenges of being a supervisor. Programs will focus on three key areas: leadership, communication and staff development. The Academy is appropriate for new supervisors in multi-type libraries and for those who want a refresher.
- The Academy is a blended course which runs from February through November and consists of 3 in-person workshops (will be determined on a case by case basis, per COVID), 3 online workshops and 5 webinars.
- We recommend that you attend the Academy in its entirety in order to maximize your learning.
- Archives of live webinars will be available at your convenience for those attending the Academy in its entirety and experiencing a scheduling conflict.
- Live webinars will be available individually for registration for those NOT attending the Academy in its entirety.
"It was great to network with others that are in the same situation as myself. It was great to gain more knowledge on several topics about being a supervisor. I liked being able to bounce ideas off of each other too."
Session 1
Wednesday, February 23, 2022 - Virtual
10:00 a.m. - 12:00 p.m.
It all Starts with Attitude and Knowing Yourself
Being a good supervisor starts with having a great attitude and our series will begin with the opportunity to listen and interact with leaders as they share their experiences regarding the impact of attitude. Be sure to bring your most pressing questions.
The panel will consist of:
Laura Ponikvar, Library Director, Jessica R. Gund Memorial Library, Cleveland Institute of Art
Brock Hutchinson, Director, Louiseville Public Library
Kathleen Webb, Director, Marvin Memorial Library
Pam Hickson-Stevenson, Executive Director, Akron-Summit County Public Library
1:00 pm - 4:00 pm
The afternoon will focus on a Myers Briggs assessment. The Myers-Briggs Type Indicator (MBTI) assessment provides a useful method for understanding people by looking at eight personality preferences that everyone uses at different times. One of the most critical aspects of the MBTI is that it identifies preferences, not abilities or skills. It is designed to bring type awareness to those who might find growth and learning within its ideas. You will have fun exploring and validating your type preferences. The MBTI is the most popular assessment in the world and has been applied as a tool for many years by a variety of users around the globe. This assessment will not only help you to know yourself but give you insights into how your employees work.
Presenter:
Marti Peden is the owner and principal of Peden & Associates, a training and consulting company based in Akron, Ohio. For more than 30 years, she has been a trainer, facilitator, speaker and organizational development professional. She specializes in conflict resolution, managing change, strategic planning, team building and positive approaches to life’s challenges. For over 25 years, Marti has worked with numerous libraries as a speaker, facilitator and strategic planning consultant. She has worked with many of the libraries within the NEO-RLS regional library system as well as facilitating staff days for various public libraries. She presented at the 2013 ALA convention in Chicago, IL and the 2014 PLA convention in Indianapolis, Indiana.
Marti holds a Bachelor’s Degree in Psychology from The University of Steubenville and a Master’s of Education Degree from Kent State University. She is an annual presenter for executive leadership programs such as the John Glenn College of Public Affairs at The Ohio State University in Columbus, Ohio and the Executive Education Program at the University of Notre Dame in South Bend, Indiana.
Session 2
Thursday, March 17, 2022 at 10:00 - 11:00 a.m. From Your Desktop
Change Course without Rocking the Boat
As new supervisors you may find unresolved challenges with your staff that need to be addressed sooner rather than later. How do you go about addressing something that might have been brewing for a long time without Rocking the Boat? Learn how to use expectations, goals, communication, follow-up and follow-through to right the ship and move forward with confidence.
Presenter:
Cheryl Kuonen, Director, Mentor Public LibrarySession 3
Wednesday, April 13, 2022 at 9:00 a.m to 11:30 p.m. From Your Desktop
Resolving Conflict through Trust and Team Building
Whether you are a new a supervisor or a seasoned manager, this interactive webinar will help you enhance your skills in managing your team. The webinar will focus on building a cohesive team and creating and maintaining trust. It will also provide a step-by-step guide for having difficult conversations and give participants the opportunity to practice conversations about common work situations.
Learning Objectives:
- Learn how to create and build a cohesive team
- Learn the dos and don’ts of creating and maintaining trust
- Learn a step-by-step process for having difficult conversations
Barbara Baker is a Commissioner with the Federal Mediation and Conciliation Service (FMCS) in Independence, Ohio. As a Federal Mediator, she assists parties in collective bargaining negotiations and mediates labor and employment disputes in the private, public and federal sectors. In addition, Ms. Baker trains labor advocates and management in collective bargaining including bargaining processes, contract administration, steward/supervisor training and developing effective labor management committees. She also provides training in communication skills such as conflict resolution, active listening and communication dynamics. Ms. Baker facilitates person to person dialogues as well as group discussions to promote strong workplace relationships.Session 4
Thursday, May 5, 2022 - Twinsburg Public Library
9:30 am - 4:00 pm
Supervising with Confidence: A Skills Assessment
Supervisors must balance a variety of competing priorities while working with a variety of people. Fortunately, the necessary skills of an effective supervisor can be learned. In the morning we will focus on the five key supervisory skills, complete a self-evaluation relating to the five skills and develop a plan of action that relates to the skills you'd like to most improve in the following 90 days. You will have a chance to put the supervisory skills into practice during game simulation. This interactive workshop will focus on the five key supervisory skills that form the New Supervisor's Tool Kit.
Learning Objectives:
- Understand the role of the supervisor
- Identify five key supervisory skills
- Learn key steps in effective planning
- Learn how to delegate
- Learn ways to handle competing and/or shifting priorities
- Learn about effective goal setting
- Learn how to get results with your team
Betsy Lantz, Executive Director, NEO-RLSSession 5
Wednesday, June 1, 2022 at 10:00 - 11:00 am from Your Desktop
HR Stuff that Every Supervisor Should Know: Part I
Learning Objectives:
- The big compliance issues (FLSA, EEOC, ADA and FMLA)
- What a supervisor can ask/say to employees
- Harassment and discrimination
Wednesday, June 22, 2022 at 10:00 - 11:00 am from Your Desktop
HR Stuff that Every Supervisor Should Know: Part II
- Hiring – the process from beginning to end
- Job descriptions
- Performance Management
Pam Linger is an experienced Human Resources professional and owner of PML Consulting, LLC. She has experience working both inside organizations as an HR professional, and outside organizations, as an HR consultant. She often serves as an outsourced HR Manager for small to medium-sized organizations. Her specialization is in executive and career coaching and handling difficult employee relations situations. Pam believes that the most important characteristic of an excellent HR professional is the ability to balance the needs of the employees, effectively and compassionately, with those of the organization. Session 7
Wednesday, July 13, 2022
10:00 am - 11:00 am
Time Management Yours and Theirs
Time management is one of the most important skills that any manager/supervisor should have. Understanding, implementing and following effective time management practices will help you accomplish more.
Learning objectives:
- Valuing your own time
- Setting realistic priorities
- Delegating tasks effectively
- Recognizing and avoiding time wasters
- Taking Action
- Practical Tools
Kim DeNero-Ackroyd has been the Deputy Director of the Cleveland Heights-University Heights Public Library for 11 years. In this role, she supervises eight public service managers directly, as well as leads all public service activities. She currently serves on ALA Council, ALA’s Committee on Organizations and co-chairs PLA’s Membership Advisory Group. Prior to her current role, she has twice been a branch manager, in addition to other supervisory positions. In all of her positions, effective time management has been one of the critical components of success. She is passionate about helping to develop future and current library leaders.Session 8
Tuesday, August 16, 2022
10:00 am - 12:30 pm
Boosting Your Leadership Self Confidence
This webinar offers positive actions leaders must take to help break free from stress, perfectionism and self-doubt so they can find the confidence to work and lead effectively.
Learning Objectives:
- Achieve confidence and break free from self-doubt
- Find your voice to speak and act with assertiveness
- Build resilience and bounce back from setbacks
Marti Peden is the owner and principal of Peden & Associates, a training and consulting company based in Akron, Ohio. For more than 30 years, she has been a trainer, facilitator, speaker and organizational development professional. She specializes in conflict resolution, managing change, strategic planning, team building and positive approaches to life’s challenges. Session 9
Thursday, September 15, 2022 Location TBA
9:30 am - 3:30 pm
Setting Performance Goals and Evaluations
In the morning session we will learn about setting performance goals, coaching and monitoring performance, and conducting periodic evaluations - all critical job skills for all supervisors. You will learn the basics of each and then apply your learning to real-life scenarios. Come prepared to learn how you can be successful in helping staff be effective in their individual work performance and motivate them to be their very best.
Performance Planning
The afternoon session will concentrate on effective performance planning as a key component in the performance management cycle. Learn how to have clear, empowering conversations with employees in order to create a performance plan that brings focus, clarity, and motivation. This session will also use scenario-based learning to help those in attendance apply learning to real-life examples.
Presenters:
Catherine Monnin has extensive experience in mentoring others in individual and group settings. She has decades of experience as a branch manager as well as extensive experience as an administrator, including Branch Services Director, at Cuyahoga County Public Library. Her strengths include coaching leaders to strengthen emotional intelligence skills to improve performance, effectively influence others, and better contribute to organizational effectiveness. She was twice a mentor at Library Leadership Ohio.
Sharon Tufts, Library Consultant
Session 10
Wednesday, October 12, 2022
10:00 am - 11:00 am
Getting the Most out of Your Budget
Session 11
Thursday, November 10, 2022 - Location TBA
9:30 am - 3:30 pm
Interviewing, and Caring for Yourself
The last session of the Academy will focus on supervisory skills that are often overlooked until they are necessary.
Interviewing Techniques for New Supervisors
Hiring great employees is critical to an organization's success and makes life easier for everyone. The key to hiring the right person starts with the application and interview process. You will learn how to create an interview plan, how to construct appropriate interview questions that provide the information you need, and how to avoid common interview mistakes. In addition, we will cover what is and isn't legal to ask a candidate and how to evaluate the information you have received in order to make the best decision.
Learning Objectives:
- Learn how to present the current open position
- Develop a workable hiring strategy
- Understand how to determine which candidates to interview
- Practice steps and techniques to use in a behavioral based interview
- Recognize how to use silence effectively when interviewing.
- Learn how to uncover past personal and work behaviors.
- Utilize examples of past behaviors to predict future performance.
- Understand the importance and how to welcome newly hired employees
Amy B. Shannon, President, Pinnacle Leadership Solutions, LLC, and a Partner in Your Partner in HR has specialized in Organizational Development, Human Resources and Training for over 25 years. For the past 13 years, Amy has been an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries. Most recently, Amy served as the Executive Director II/Vice President of Corporate College where she built a robust leadership training curriculum to serve her clients. Amy also holds certifications with numerous nationally known training vendors. She is a regular speaker at national conferences such as The Corporate University Week at the Disney Institute. She is a seasoned speaker for the HR Star Conference Cleveland. As a result of her high ratings, she has also been a key speaker at the HR Star Atlanta and received the Gold Medal Award three years in a row for best session speaker. Amy was a recipient of the 2015 HR Awards presented by ERC & CSHRM.Taking Care of Yourself
As supervisors and leaders we know we should care for ourselves but we often don't. We are focused on taking care of our organizations, our employees and meeting our goals. However, neglecting yourself can become a very real detriment to your team while healthy self-care can actually increase your effectiveness and that of your employees. Self-care is a hallmark of effective leaders. Learn how to recognize when you need to focus on yourself and what questions to ask to begin taking care of yourself.
Lunch and light refreshments will be provided.
Presenter:
Ragan Snead, Continuing Education Coordinator, NEO-RLS
Location
Online and at various libraries
Contact Person
Melissa Lattanzi
(phone: 330-655-0531)
(phone: 330-655-0531)
Details
Who should attend: New supervisors in multi-type libraries and for those who want a refresher.
Non Member Cost:$950
NEO-RLS Bronze Member Cost: $680
NEO-RLS Silver Member Cost: $370
NEO-RLS Gold Member Cost: FREE
NEO-RLS Individual Member Cost: $475
In addition, a $45 charge is added for refreshments and lunch for three face to face events.
This academy is limited to 24 seats.
This event is supported by the State Library of Ohio with federal funds from the Institute of Museum and Library Services.
It's never too late to save your library money. NEO-RLS Memberships are pro-rated! Call us today to join.
Non Member Cost:$950
NEO-RLS Bronze Member Cost: $680
NEO-RLS Silver Member Cost: $370
NEO-RLS Gold Member Cost: FREE
NEO-RLS Individual Member Cost: $475
In addition, a $45 charge is added for refreshments and lunch for three face to face events.
This academy is limited to 24 seats.
This event is supported by the State Library of Ohio with federal funds from the Institute of Museum and Library Services.
It's never too late to save your library money. NEO-RLS Memberships are pro-rated! Call us today to join.
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