Northeast Ohio Regional Library System
Event Description
Three objectives, you will be able to:
  • Identify the foundations of body language and distinguish nonverbal behaviors that specifically project leadership and authority
  • Accurately decipher negative tells and utilize body language to effectively minimize conflict and elicit a more positive environment 
  • Apply nonverbal cues of persuasion to generate collaboration, motivation and positive communication with colleagues and clients
Presenter:  Holly Klingler, Research and Innovation Coordinator, NEO-RLS
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Details
Cost $20
Gold, Silver %& Bronze Members FREE
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4/26/2019  


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