Date/Time
4/15/2019
10:00 AM - 11:00 AM Eastern Event Registration
Competency
Reference
Event Description
Every once in a while, we all need a "reboot" to keep our skills fresh. While we may provide information to patrons on a daily basis, sometimes we need to step back and re-assess what we're doing from an objective perspective. This webinar will provide you with a chance to look at standards of practice, suggestions on steps to take in the reference interview, and ways to search for information on any topic. This webinar is designed specifically for those staff members new to the reference desk to get them off on the right footing.
Learning Objectives:
Presenter: Since 2015, Don Boozer has been manager of the departments of Business, Economics and Labor; Science and Technology; Social Sciences; and Government Documents at Cleveland Public Library. Don is also an adjunct instructor at Kent State University School of Information, teaching "Information Sources and Reference Services." Previously, Don was coordinator of Ohio's statewide online reference service, KnowItNow24x7; a subject librarian in Literature at Cleveland Public Library; and a reference librarian at Barberton Public Library Location
Online
Via Adobe Connect Contact Person
Melissa Lattanzi
(phone: 330-651-0531) Details
Who should attend: Anyone interested in updating reference skills
Competencies: Reference GEO Cost: $20 Bronze Cost: FREE Silver Cost: FREE Gold Cost: FREE Can't attend on the date or time listed? Sign up anyway! All of our webinars include archive access for later viewing at your convenience. It’s never too late to save your library money. NEO-RLS Memberships are pro-rated! Call us today to join. Tell a Friend
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