Northeast Ohio Regional Library System - Event Information
A Firm Grasp: The Nonverbals of Influential Leaders
Leadership and Communication
Use body language to persuade others, manage conflict, project authority and work towards generating positive and welcoming professional connections.
Strong leaders and managers exhibit many skills that set them apart, not only in what they do or say but in how they do or say it. Body language accounts for a large majority of our human communication and good leaders take great advantage of this to project confidence and authority of self as well as to influence and persuade those they manage. Learn about nonverbal tells that project leadership and confidence and discover how a leader's behavior can significantly persuade and influence those they lead and work with, from managing or minimizing conflict to inducing an open and collaborative environment.
Identify the foundations of body language and distinguish nonverbal behaviors that specifically project leadership and authority
Accurately decipher negative tells and utilize body language to effectively minimize conflict and elicit a more positive environment
Apply nonverbal cues of persuasion to generate collaboration, motivation and positive communication with colleagues and clients
Holly Klingler, Research and Innovation Coordinator, NEO-RLS
Holly helps people learn to use and love technology. She is also a certified nonverbal analyst and has been presenting on body language for over eight years. She trains people in a variety of career fields on how to utilize body language effectively and successfully in their profession. She has presented at the Akron Women’s Bar Association, iLEAD USA, Ohio Means Jobs, NEO-RLS' New Supervisor's Academy, the Ohio Certified Public Accountants Annual Conference, the Hudson Job Corp and more. She has been training students at Bryant & Stratton College for over seven years, illustrating valuable techniques to read and communicate nonverbally and providing ways to put your best foot forward while being evaluated. Recently, she was a guest body language expert on "Minding Your Own Business" on 88.7FM. From customer service to conflict management to confidence exercises, she teaches nonverbal skills you can use in both your professional and personal life to communicate effectively between others and even within yourself.