Date/Time
7/19/2017
9:30 AM - 12:30 PM Eastern
9:30 AM - 12:30 PM Eastern
Event Description
Medical questions are among the most dreaded at any public library service desk - how do I ask for more information without prying (and, how do I avoid getting way too much information)?What's my best place to start? What databases and books do I need in my library, and how do I use them? How do I know a website contains reliable information? What if I just can't find the answer?
Discover the reference desk basics for answering your customers' medical questions in this hands-on program , where (and how) to draw the line, and when and where to refer your patients, whoops, customers.
Presenters:
Monique Mason, Manager, Science & Technology Division, Akron-Summit County Public Library
Monique is also a member of the Academy of Health Information Professionals of the Medical Library Association and currently serves as the secretary of the Ohio Health Sciences Libraries Association.
Kelli Nikola, Librarian, Science & Technology Division, Akron-Summit County Public Library
Kelli teaches patrons how to search for evidence-based health information and maintains the Health Information Center print collection. She has a Consumer Health Information Specialist, Level II certificate from the Medical Library Association.
Discover the reference desk basics for answering your customers' medical questions in this hands-on program , where (and how) to draw the line, and when and where to refer your patients, whoops, customers.
Presenters:
Monique Mason, Manager, Science & Technology Division, Akron-Summit County Public Library
Monique is also a member of the Academy of Health Information Professionals of the Medical Library Association and currently serves as the secretary of the Ohio Health Sciences Libraries Association.
Kelli Nikola, Librarian, Science & Technology Division, Akron-Summit County Public Library
Kelli teaches patrons how to search for evidence-based health information and maintains the Health Information Center print collection. She has a Consumer Health Information Specialist, Level II certificate from the Medical Library Association.
Location
Contact Person
Melissa Lattanzi
(phone: 330-655-0531)
(phone: 330-655-0531)
Details
Who should attend: Anyone that provides reference services to patrons
Competency: Reference
GEO Cost: $80
Bronze Cost: $60
Silver Cost: $40
Gold Cost: FREE
It’s never too late to save your library money. NEO Memberships are pro-rated! Call us today to join.
Competency: Reference
GEO Cost: $80
Bronze Cost: $60
Silver Cost: $40
Gold Cost: FREE
It’s never too late to save your library money. NEO Memberships are pro-rated! Call us today to join.
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Medical Reference
Face to Face