Date/Time
8/31/2017
2:45 PM - 3:45 PM Eastern Event Description
This course offers an in-depth approach to troubleshooting common user and device problems associated with your digital content. This could include downloading, installing, playing, transferring, and much more. The course will also help staff assist users by gathering the “right” information from the user to help solve their problem.
Presenter: Matt Motes, Information Technologist, SEO Library Center Location
Contact Person
Melissa Lattanzi
(phone: 330-655-0531) Details
Who should attend: Anyone that needs to help patrons troubleshoot digital content problems.
Competency: Basic Computer Use and Emerging Technology Cost: Free to all Tell a Friend
Event Documents/Images
Troubleshooting Devices Face to Face |