Northeast Ohio Regional Library System
Date/Time
5/26/2015
10:30 a.m. - 11:30 a.m.
Event Registration
This class was a popular class and it is full.  Please email Melissa Lattanzi, lattanzm@neo-rls.org  to be put on a waiting list and an additional class may be added for the future.

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Event Description
Geographic Member/Other Cost:    $50
Full/CE Member Cost:             $25


The 20 Second Talk." We go 20 years avoiding a 20 second conversation. Suppose you had a simple, honest, direct script that let you tell employees hard things about their performance problems without being anything but clear and respectful?
Location
Online
Via Adobe Connect
Contact Person
Melissa Lattanzi
(phone: 330-655-0531)
Details
In this webinar, you'll write the script that's guaranteed to get results
 Designed for supervisors and managers, the interactive and informative program will help participants:
    
•    Understand the supervisory responsibility of clarity

•    Get practice producing concise, specific scripts to identify problem behaviors and their solution

Competency: Personal/Interpersonal Competencies
Sub-Topic: Understands a variety of difficult behavior patterns and develops responses appropriate to each

    
Presenter:  Jamie LaRue
Author of the award-winning book, "The New Inquisition," a weekly newspaper columnist for over 25 years, and a former public library administrator, today James (Jamie) LaRue writes, speaks, and consults on leadership, organizational development, community engagement, and the future of libraries. Jamie is a Candidate for President of the American Library Association in 2016-17.

 
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Jamie LaRue


E-Learning


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