7/22/2025
2:00 PM - 3:00 PM Eastern

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Recorded 7/22/25

Effective communication is vital for collaboration, patron service, and a positive workplace environment. In this webinar you will learn communication skills to build confidence , respond intentionally in workplace interactions, and enhance your listening skills. We will explore common causes of communication apprehension, understand the importance of giving and receiving feedback, and learn strategies for becoming more attentive and empathetic listeners. 

Learning Objectives:

• Understand communication apprehension and apply techniques to manage it in professional settings.
• Demonstrate intentional communication practices when giving and receiving feedback with peers and patrons.
• Apply active listening strategies to enhance team collaboration and patron engagement.

Presenter:

Dr. Stevie M. Munz is an award-winning teacher and researcher with 13+ years of experience in the communication field. She has led hundreds of discussion forums, presentations, trainings, and workshops. As a published author, her work appears in numerous peer-reviewed publications and popular press outlets.

As a communication expert, she is passionate about developing your communication power skills. From public speaking to relationship communication, conflict, group communication, and so much more—Dr. Munz supports you in transforming your personal and professional communication life!
 

Online via Zoom
UNITED STATES

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7/22/2025

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