Northeast Ohio Regional Library System
Date/Time
9/10/2025
2:00 PM - 3:00 PM Eastern
2:00 PM - 3:00 PM Eastern
Event Registration
Competency
Leadership and Communication
Event Description
Supervisors and leaders set the tone for communication in the workplace. This webinar focuses on strengthening leadership communication through intentional dialogue, supportive feedback, and responsive listening. You will learn how to reduce communication apprehension (for you and your staff), navigate challenging conversations with empathy and clarity, and foster a culture of open, respectful feedback.
Learning Objectives:
Dr. Stevie M. Munz is an award-winning teacher and researcher with 13+ years of experience in the communication field. She has led hundreds of discussion forums, presentations, trainings, and workshops. As a published author, her work appears in numerous peer-reviewed publications and popular press outlets.
As a communication expert, she is passionate about developing your communication power skills. From public speaking to relationship communication, conflict, group communication, and so much more—Dr. Munz supports you in transforming your personal and professional communication life!
Learning Objectives:
- Recognize and address communication apprehension to foster a more open communication environment.
- Use intentional communication techniques to give developmental and appreciative feedback effectively.
- Model and promote active listening to support staff engagement and conflict management.
Dr. Stevie M. Munz is an award-winning teacher and researcher with 13+ years of experience in the communication field. She has led hundreds of discussion forums, presentations, trainings, and workshops. As a published author, her work appears in numerous peer-reviewed publications and popular press outlets.As a communication expert, she is passionate about developing your communication power skills. From public speaking to relationship communication, conflict, group communication, and so much more—Dr. Munz supports you in transforming your personal and professional communication life!
Location
Setting: Live Virtual
Online via Zoom
UNITED STATES
Online via Zoom
UNITED STATES
Contact Person
Details
Who should attend: Managers wanting to know more about leading with clarity
Competencies: Communication and Leadership
Non-Member Cost: $40
NEO-RLS Bronze Member Cost: $24
NEO-RLS Silver Member Cost: FREE
NEO-RLS Gold Member Cost: FREE
NEO-RLS Individual Member Cost: $20
Can't attend on the date or time listed? Sign up anyway! This webinar includes archive access for later viewing at your convenience.
It’s never too late to save your library money. NEO-RLS Memberships are pro-rated! Call us today to join.
Competencies: Communication and Leadership
Non-Member Cost: $40
NEO-RLS Bronze Member Cost: $24
NEO-RLS Silver Member Cost: FREE
NEO-RLS Gold Member Cost: FREE
NEO-RLS Individual Member Cost: $20
Can't attend on the date or time listed? Sign up anyway! This webinar includes archive access for later viewing at your convenience.
It’s never too late to save your library money. NEO-RLS Memberships are pro-rated! Call us today to join.
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