Northeast Ohio Regional Library System
Date/Time
11/12/2025
2:00 PM - 2:00 PM Eastern
2:00 PM - 2:00 PM Eastern
Event Registration
Competency
Customer Service, Equity, Diversity, and Inclusion, and Patron Awareness
Event Description
How can you create neuroinclusive library experiences for your users? This presentation will discuss ways to make programs, collections, and services more accessible for neurodivergent people. Leave with ideas for how to create a welcoming environment at your library and an understanding of how to support neurodivergent people across the age span.
Learning Objectives:
Renee Grassi, Librarian and Accessibility Consultant Speaker
Librarian, author, trainer, administrator, teacher, and consultant Renee Grassi is an advocate for equity, diversity, inclusion, and accessibility in libraries, schools, and communities. As a neurodivergent librarian herself, Renee has worked in public libraries for nearly twenty years, developing award-winning library initiatives that welcome, support, and welcome disabled residents and their families and caregivers. Learn more at reneegrassi.com.
Learning Objectives:
- Attendees will understand relevant language and information to discuss disabilities and neurodiversity.
- Attendees will gather at least five strategies to make their approach to customer service more welcoming to neurodivergent users.
- Attendees will learn at least five ideas to make library programs, collections, and services more inclusive to neurodivergent users
Renee Grassi, Librarian and Accessibility Consultant SpeakerLibrarian, author, trainer, administrator, teacher, and consultant Renee Grassi is an advocate for equity, diversity, inclusion, and accessibility in libraries, schools, and communities. As a neurodivergent librarian herself, Renee has worked in public libraries for nearly twenty years, developing award-winning library initiatives that welcome, support, and welcome disabled residents and their families and caregivers. Learn more at reneegrassi.com.
Location
Setting: Live Virtual
Online via Zoom
UNITED STATES
Online via Zoom
UNITED STATES
Contact Person
Details
Who Should Attend: Anyone interested in learning about Supporting Neurodivergent Library Users
Competency: Customer Service, Equity, Diversity, and Inclusion, and Patron Awareness
Non-Member Cost: $40
NEO-RLS Bronze Member Cost: $24
NEO-RLS Silver Member Cost: FREE
NEO-RLS Gold Member Cost: FREE
NEO-RLS Individual Member Cost: $20
Can't attend on the date or time listed? Sign up anyway! All of our webinars include archive access for later viewing at your convenience.
Competency: Customer Service, Equity, Diversity, and Inclusion, and Patron Awareness
Non-Member Cost: $40
NEO-RLS Bronze Member Cost: $24
NEO-RLS Silver Member Cost: FREE
NEO-RLS Gold Member Cost: FREE
NEO-RLS Individual Member Cost: $20
Can't attend on the date or time listed? Sign up anyway! All of our webinars include archive access for later viewing at your convenience.
It’s never too late to save your library money. NEO-RLS Memberships are pro-rated! Call us today to join.
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