Kim DeNero-Ackroyd has been the Deputy Director of the Cleveland Heights-University Heights Public Library for 13 years. In this role, she supervises eight public service managers directly, as well as leads all public service activities. She currently serves on as the chair of ALA’s Committee on Organization, is a member of PLA’s Continuing Education Advisory Group and is on the OLC Board of Directors. Prior to her current role, she has twice been a branch manager, in addition to other supervisory positions. In all of her positions, effective time management has been one of the critical components of success. She is passionate about helping to develop future and current library leaders.