NEO-RLS Introduces the 2024-2025 Leadership Academy
What does it mean to be a leader and how do the skills needed differ from those needed to be a good manager? Many people struggle with how to leave behind former priorities and mindsets when they enter a leadership role. Learning how to balance implementation with vision, connect with others in order to achieve goals, become an effective decision-maker and develop others are all important skills that help build alignment with direct reports and across an organization. The Leadership Academy will focus on enhancing the skills you already have and building new ones in order to assist you in developing a vision of how you can confidently move into the future as a leader.
The Academy is a blended course which runs from October through May and consists of 5 face-to-face workshops, 3 webinars.
We recommend that you attend the Academy in its entirety in order to maximize your learning
Archives of live webinars will be available at your convenience for those attending the Academy in its entirety and experiencing a scheduling conflict
Live webinars will be available individually for registration for those NOT attending the Academy in its entirety
Session 1
Thursday, October 10, 2024 - Cuyahoga Falls Library
9:30 am - 3:30 pm
Everything DiSC® on Catalyst™
Everything DiSC® on Catalyst™ is a personal development learning experience that equips people with the social and emotional know-how for more effective interactions at work—no matter who or where they are.
Learning Objectives:
Better understand themselves
Appreciate and value differences in perspective and approach
Adapt to the unique needs of each person or situation they encounter
Connect with colleagues through the Catalyst platform
Gain access tips to help work better with different DiSC styles in a variety of situations
Presenter:
Ned Parks has had a rich and varied life that has taken him from police officer to helicopter pilot to successful entrepreneur with management and leadership positions in the journey.
He brings this experience to his consulting practice as a global provider of business consulting and staff development services that help organizations improve management and strategic competencies enhance customer service and improve employee engagement efforts.
Session 2:
Thursday, November 21, 2024 at Warren-Trumbull County Public Library 9:30 am - 4:00 pm
Morning Session: Get Smart About Emotional Intelligence: Enhance Your Effectiveness
People with higher emotional intelligence tend to be better decision makers, more effective leaders, more resilient, better communicators, have more self-awareness and self-control, and more success in life overall. Emotional intelligence is being able to identify and manage your emotions and those of others. It is crucial for working collaboratively and effectively and having difficult conversations.
In this interactive workshop we will discuss emotional intelligence and ways to improve it. The exercises will walk you through activities that help you explore your emotions, improve communication skills, and build empathy.
Discover how to harness the power of emotions for more effective interactions!
Learning Objectives:
Define emotional intelligence and describe the 5 elements of it
Explain the benefits of emotional intelligence in the workplace
Describe 4 ways you can improve EI
Identify personal areas for improvement (and resources for working on them)
Presenter:
Laura Greco is a certified wellness coach, author, and speaker/trainer with a 20+ year background in nursing who helps professionals eliminate burnout, manage stress, create life balance, and rekindle their sense of purpose and joy. She believes that self-care (body, mind, and spirit) is the basis for well-being and that we all have the capacity to make positive lifestyle changes. Her books include Wellness Made Simple, and Wellness Made Simple-for Residents. For more information please visit her website
www.YouBloomWellness.com .
Laura has a BSN (University of Michigan), Master in Adult Education (Penn State), training from HeartMath and the Mass General Benson Henry Mind Body Institute, and certifications in wellness coaching from both Wellcoaches and Center for Credentialing and Education.
Afternoon Session: We Need to Talk: A Step by Step Guide to Difficult Conversations
This highly interactive session will give participants the tools for having difficult conversations that achieve results. Participants will learn, and practice, a step by step process for managing difficult conversations about a variety of workplace issues.
Learning Objectives:
Learn steps for successful difficult conversations
Understand the essence of difficult conversations
Practice difficult conversation scenarios
Discuss the sources and costs of workplace conflict
Presenter: Taurean J. Johnson (who also goes by TJ) serves as a Commissioner with the Federal Mediation and Conciliation Service (FMCS). In his capacity as Commissioner, Mr. Johnson works with parties in the private, public and federal sectors, mediating collective bargaining agreements, grievances, and employment disputes. In addition to his mediation work, Mr. Johnson frequently delivers training programs to labor and management groups. Taurean attended the University of Cincinnati (UC) earning dual degrees in Political Science and African American Studies.
Session 3
Thursday, December 5, 2024 from 10:00 am to 11:00 am From Your Desktop
Management in Harmony
"Management in Harmony" is an enlightening and engaging webinar that delves into the art of cultivating a management team that operates in perfect harmony. In today's dynamic library landscape, the success of an organization often hinges on how effectively its management functions as a cohesive unit. This webinar aims to provide participants with invaluable insights and actionable strategies to foster a culture of collaboration, effective communication, and synergy within their management teams.
Attendees will learn the key principles and practices that enable managers from diverse backgrounds and departments to align their goals, work seamlessly together, and drive organizational success. Throughout "Management in Harmony," participants will discover 7 key strategies that focus on the importance of aligning departmental objectives, building strong inter-departmental relationships, and establishing clear communication channels. Whether you're an experienced manager looking to enhance your team's cohesion or a new or aspiring leader seeking to unlock the full potential of your management cadre, this webinar promises to equip you with the tools and knowledge needed to create a management team that harmoniously navigates challenges, maximizes opportunities, and ultimately propels your organization toward its strategic objectives.
Join presenters from the Warren-Trumbull County Public Library System, Kim Garrett, Deputy Director, and Sarah Everly, Mobile Library Services Manager, for an illuminating session where you'll learn how to orchestrate your management team to perform in perfect harmony, driving excellence and innovation across your organization.
H: Honor Diversity
A: Align Goals
R: Regular Communication
M: Mutual Trust & Mentorship
O: Operational Efficiency
N: Neutralize Conflict
Y: Yield to Feedback
Presenter:
Kim Garret,Deputy Director for the Warren-Trumbull County Public Library System
With a passion for knowledge and a dedication to serving the community, Kim Garrett, Deputy Director for the Warren-Trumbull County Public Library System, brings nearly 15 years of invaluable experience to the table. Having started her career as a youth services librarian, Kim has steadily climbed the ranks, exemplifying unwavering commitment to promoting literacy, fostering a love for learning, and expanding access to resources for all patrons. Her extensive expertise in library management, collection development, and innovative programming has been instrumental in transforming the libraries she has served into vibrant hubs for lifelong learning and cultural enrichment. As a leader in Ohio’s public libraries, Kim continues to champion the role of libraries as vital community assets, shaping the future of our industry and ensuring that libraries remains a beacon of knowledge and enlightenment for years to come.
Sarah Everly, Mobile Library Services Manager, Warren-Trumbull County Public Library System
Sarah's main focus is serving individuals who face barriers accessing traditional brick and mortar locations. She does so by providing bookmobile service and Library-by-Mail service as the Mobile Library Services manager at the Warren-Trumbull County Public Library in northeast Ohio.
As a former Peace Corps Volunteer, providing access to information and working collaboratively with others give her immense gratification. Everly has established two successful bi-weekly book clubs for and with adults with developmental disabilities and she has initiated a wonderfully successful (and fun!) partnership with the local state park (Mosquito Lake) to provide nature-centered programming paired with live animal demonstrations and a story time at the bookmobile. Everly continually seeks ways to expand bookmobile service and effectively utilize our time on the road.
Session 4
Wednesday, January 22, 2025 from 10:00 am - 11:30 am From Your Desktop
Strategic Leadership
In today's dynamic library environment, mastering the art of strategic leadership is more crucial than ever. As libraries evolve to meet the challenges of a digital era, leaders must adeptly navigate the intersection of strategy, leadership, operations, and management. This webinar offers participants a comprehensive understanding of how strategic vision and effective leadership can shape the future of library services
Learning objectives:
Participants will learn the difference between strategy and leadership skills vs operations and management skills, and will understand the importance of weaving these critical skills together.
Participants will learn several integral tools for infusing their management style with strategic thinking.
Participants will discuss trends emanating from the pandemic and discuss potential impacts on future library operations
Presenter:
Paula Miller has served as Director/Administrator in four states –Baltimore County Public Library and Eastern Shore Regional Library (both MD), Pikes Peak Library District (CO), Westlake Porter Public Library (OH), and Dover Public Library (DE). Most recently, she molded BCPL’s role as a community hub and instrument of democracy, and she oversaw the development and opening of award-winning and state-of-the-art Library 21c in Colorado Springs. Enamored by libraries since her first shelving job at age 16 at Kent Free Library, she believes our public libraries are critical community resources that bring people together and that serve as bridges to opportunities in individuals’ lives. She is focused on identifying new and emerging needs, roles, and connections that keep our libraries relevant and effective.
Session 5
Wednesday, February 12, 2025 from 10 am - 11:15 am from YOUR Desktop
Leading from the Middle: Managing Up and Down Simultaneously
Do you have more than one boss at your library? Do you have lots of responsibility but little authority? Are you working between multiple departments? Are you looking to improve your communication skills with your managers and your direct reports? If you said yes to any of these questions then this webinar can help you communicate better and manage up, and down.
Learning Objectives:
Communication techniques for communicating with upper management and employees
Prioritizing tasks and setting goals
Performance evaluation strategies: How to better give and receive feedback
Time management concerns: How to organize and prioritize your time to meet multiple (and sometimes competing) goals
Planning and organizing meetings from "the middle"
Presenter:
Carrie Rogers-Whitehead worked in libraries for nearly a decade and now consults and trains librarians. She regularly researches and writes for librarians, educators and parents. Carrie has published 5 books, with two coming out in 2022 including a new book co-authored with two school librarians with ABC-CLIO: Advocating Digital Citizenship: Resources for Library and Classroom. In 2021 she received an Outstanding Reference Title award from the Reference & User Services Association of ALA. Carrie is the founder of Digital Respons-Ability, a mission-based company that has educated tens of thousands of students, parents and educators in digital citizenship. Her company’s curriculum and work can be found in multiple states and countries. Carrie is a sought after trainer, former TEDx speaker, adjunct instructor and loves to teach others.
Session 6 -
Thursday, March 27, 2025 - Location TBA
9:30 am - 4:00 pm
Morning Session: Leading Through Transitions
Change is never easy, but understanding the transition process that leads to adopting a change is a critical skill for library leaders. This session will help you understand the stages of a transition process, where people get stuck (and how to help them if they do!), and how to develop strong team dynamics that support the change. Drawing on the transition theory work of Bruce Feiler, William Bridges, and Susan Bridges, participants will deeply consider the elements of each stage of a transition and how to support themselves, their team, and their colleagues each step of the way, as well as how to head off tension and conflict along the way. While change may never be easy, understanding the transition process that leads to change helps library leaders become more intentional and effective.
Learning Objectives:
Gain skills to better communicate about change
Navigate unintended consequences
Ensure that the change sticks
Afternoon Session: Develop Your Teams by Building on Strengths
Teams are a critical unit at your library - it’s where people learn, share, and feel connected. How can we better develop our teams to ensure positive working relationships and job satisfaction? This session will go deep into team building (but not in a “let’s do a ropes course!” way!). We’ll share the theory behind how teams develop their dynamics and cultures and several proven approaches to using a strengths-based approach for intentionally cultivating a productive environment.
Learning Objectives:
Understand the vital role teams play in organizational development and job satisfaction
Understand the team development model and how to use it with teams
How to increase job engagement through team connection
Keys for developing team strengths
Presenter:
Amanda Standerfer’s passion is helping libraries and nonprofit organizations advance so they can create meaningful impact in their communities. Since 2002, Amanda's consulting practice Fast Forward Libraries has worked with libraries and nonprofits on strategic planning, fundraising, organizational development, and capacity building. Amanda has 15 years of experience at various positions in public libraries, most recently as the Director of Community Engagement for The Urbana (IL) Free Library. She also has 7 years of experience working in the philanthropy sector. She has a BA and MA in History from Eastern Illinois University and a MLIS from the University of Illinois at Urbana-Champaign.
Session 7
Tuesday, April 15, 2025 - Location TBA
9:30 am - 4:00 pm
Morning Session: Accountability at the Core: Manager’s Response to Pride and Entitlement in the Workplace In the complex landscape of the post pandemic, fostering a culture of accountability is not just a goal; it's a necessity!
A midst the comprehensive interplay of organizational dynamics, few threads are as complex and pervasive as pride and entitlement. These two formidable barriers have the potential to obstruct the path to accountability, stifling progress, and hindering growth.
Now, more than ever, leaders must confront these challenges head-on, charting a course towards a future defined by humility, integrity, and unwavering accountability. In this session tailored for HR professionals, we will embark on a journey to unravel the intricacies of pride and entitlement, exploring how they intersect with accountability and, more importantly, how we can overcome them to cultivate a culture of responsibility and excellence within our organizations.
Learning Objectives:
Understand the impact of pride and entitlement on organizational culture and accountability.
Recognize signs and symptoms of entitlement and pride in themselves and their employees.
Explore root causes that contribute to entitlement and pride, such as upbringing, societal influences, and organizational culture.
Learn practical strategies for addressing entitlement and pride.
Discover actionable steps and techniques for promoting a culture of humility, empathy, and accountability in the workplace.
Afternoon Session: Create a Growth Mindset: Guiding your Employees to Resiliency, Grit, Optimism & Forgiveness
Create a Growth Mindset: Guiding your Employees to Resiliency, Grit, Optimism & Forgiveness (Morning Session)
Our mindset is the way we think, filter our thoughts and make meaning of a situation. Is mindset fixed, or can we change it – and help others change theirs?
Stanford psychologist Carol Dweck developed the term “growth mindset” after researching motivation, personality and development. Dweck suggests that a growth mindset evolves from an attitude of hard work, learning, training and perseverance. In comparison, individuals with a fixed mindset believe that success comes from innate ability, focus on the rewards of immediate success and dread failure.
Because mindsets are shaped by our environments, organizations can do quite a bit to foster a growth mindset within. The growth mindset is all about learning, growing and continuing to work hard despite setbacks, while a person with a fixed mindset may be embarrassed by and not willing to admit their personal or professional failures.
Growing out of a fixed mindset does not happen overnight. It takes conscious effort to move to a different way of thinking. As Leaders, we can help ourselves, colleagues and ultimately the organization by promoting a growth mindset throughout.
Learning Objectives:
Identify the difference of a fixed mindset vs. growth mindset, take a self-assessment to determine your mindset
Realize the importance and define five characteristics of a growth mindset workplace and its’ impact on goal setting and feedback
Learn the two biggest obstacles to organizational growth mindset and how to overcome them
Recognize the three common misconceptions that contribute to a false growth mindset and spot your fixed-mindset triggers
Understand what Neuroplasticity is and how it relates to re-wiring the brain to grow in areas such as resilient, grit, optimism and forgiveness
Acquire strategies to foster a growth mindset and practice four habits to cultivate a growth mindset in yourself
Presenter:
Amy B. Shannon, President, Pinnacle Leadership Solutions, LLC, and a Partner in Your Partner in HR has specialized in Organizational Development, Human Resources and Training for over 25 years. For the past 13 years, Amy has been an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries. Most recently, Amy served as the Executive Director II/Vice President of Corporate College where she built robust leadership training curriculum to serve her clients. Amy also holds certifications with numerous nationally known training vendors. She is a regular speaker at national conferences such as The Corporate University Week at the Disney Institute. She is a seasoned speaker for the HR Star Conference Cleveland. As a result of her high ratings, she has also been a key speaker at the HR Star Atlanta and received the Gold Medal Award three years in a row for best session speaker. Amy was a recipient of the 2015 HR Awards presented by ERC & CSHRM.
Session 8 Thursday, May 15, 2025 - Location TBA
9:30 am - 3:30 pm
Morning Session: Empathetic Leadership
Leadership styles have shifted greatly over the last several decades, to allow for room to include Person-Centered Leadership models to support our workforce. Please join this conversation to learn the tools and characteristics of Empathetic Leadership to support your response to the needs of your employees.
Presenter:
Erin Turner, LISW-S, is the Intensive Services Program Manager at Crossroads/Beacon Health in Lake County and Adjunct Faculty for Youngstown State School of Social Work Graduate Program. She has worked in community mental health settings for over 20 years as a volunteer, direct service provider, clinical supervisor and program manager. She has extensive experience working with children, adolescents, families and adults with a variety of mental health issues, including trauma, mood disorders and crisis situations. Erin specializes in community-based crisis intervention. Erin has provided multiple trainings within the context of Social Work including, Risk Assessment, Trauma, Compassion Fatigue and Motivational Interviewing.
Afternoon Session: Guided Conversations
Here is your opportunity to ask questions of your peers and share your successes and challenges.
Location
Cuyahoga Falls Library 2015 3rd St. Cuyahoga Falls, OH 44221 UNITED STATES
In addition, a $100 surcharge is added for refreshments and lunch for five in-person events.
Lunch is included in all in-person sessions.There will also be a $70 surcharge for the DISC Assessment for a total surcharge of $170.
We encourage you to register a minimum of five (5) days in advance for this event in order to ensure that we can accommodate your full participation in terms of seating, hand-outs, food, etc.
This event is supported by the State Library of Ohio with federal funds from the Institute of Museum and Library Services.
It's never too late to save your library money. NEO-RLS Memberships are pro-rated! Call us today to join.