Northeast Ohio Regional Library System
After Care: How Employees Can Care for Themselves and Their Co-Workers After Difficult Patron Interactions
Date/Time
6/5/2024
10:00 AM - 11:00 AM Eastern
10:00 AM - 11:00 AM Eastern
Event Description
Difficult interactions often leave us rattled and we either want to bury the memory deep inside or chronically complain about them. Neither is helpful nor effective. We can care for ourselves and others individually and as a group. Discover some best practices (as well as some things to avoid doing) after difficult interactions.Learning Objectives:
- 3 aftercare techniques you can do for yourself
- 2 practices that can be done as a group
- 1 thing you can do for another team member
Laura Greco is a certified wellness coach, author, and speaker/trainer with a 20+ year background in nursing who helps professionals eliminate burnout, manage stress, create life balance, and rekindle their sense of purpose and joy. She believes that self-care (body, mind, and spirit) is the basis for well-being and that we all have the capacity to make positive lifestyle changes. Her books include Wellness Made Simple, and Wellness Made Simple-for Residents. For more information please visit her websitewww.YouBloomWellness.com .
Laura has a BSN (University of Michigan), Master in Adult Education (Penn State), trainings from HeartMath and the Mass General Benson Henry Mind Body Institute, and certifications in wellness coaching from both Wellcoaches and Center for Credentialing and Education.
Location
Online via Zoom
UNITED STATES
UNITED STATES
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