Kim DeNero-Ackroyd has been the Deputy Director of the Cleveland Heights-University Heights Public Library for 12 years. In this role, she supervises eight public service managers directly, as well as leads all public service activities. She currently serves on ALA Council, ALA’s Committee on Organization and ALA’s Council Training and Engagement Committee. Prior to her current role, she has twice been a branch manager, in addition to other supervisory positions. In all of her positions, effective time management has been one of the critical components of success. She is passionate about helping to develop future and current library leaders.