Customer Service, Equity, Diversity & Inclusion, and Teen
Event Description
Many libraries react to negative behavior by suspending or restricting services for youth. Leaders at Columbus Metropolitan Library collaborated on restorative practice tools to change that approach. Restorative practices can help strengthen relationships within communities by offering equitable and collaborative responses to behavior. This panel will discuss local successes and challenges with restorative practices and the path forward to weave these ideas into the culture of libraries.
Learning Objectives:
Understand how restorative practices are both a model for increased engagement and positive incident response with youth.
Apply practical knowledge to increase youth inclusion and equitable social justice responses.
Envision and communicate how to incorporate restorative practices into their own processes, policies, and culture to support youth.
Presenters:
Lea Mathis serves as the Branch Manager at the Driving Park Branch of Columbus Metropolitan Library and is driven by a deep commitment to equity, diversity, and inclusion (EDI). Lea, motivated by her own early challenges with reading and her local library, has been able to help in rolling out Restorative Practices at CML and support branches in maintaining the work. She hopes this work will resonate with the community and leave a lasting impact on the literary landscape.
Summer Sherman is Manager of the Northern Lights Branch of Columbus Metropolitan Library. She obtained her M.Ed. in Integrated Language Arts from the Ohio State University and channeled her passion for education and youth advocacy into a career in public libraries. Summer contributed to the formal rollout of Restorative Practices at Columbus Metropolitan Library as a member of their Teens & Security Taskforce.
Heather West is Manager of the Parsons Branch of Columbus Metropolitan Library. She attended Kent State University where she earned her M.L.I.S. with a specialization in youth services. Heather has worked at several Columbus library locations in circulation, reference, and supervisory roles. Her passion centers on creating an accessible, accepting, and inviting library environment for everyone in the community. Heather joined the Teens & Security Taskforce and contributed to the development and implementation of Restorative Practices at Columbus Metropolitan Library.
Who should attend: Anyone wanting to learn about Building Engagement with Restorative Practices for Teens
Competencies: Customer Service, Equity, Diversity & Inclusion
Non-Member Cost: $40
NEO-RLS Bronze Member Cost: $24
NEO-RLS Silver Member Cost: FREE
NEO-RLS Gold Member Cost: FREE
NEO-RLS Individual Member Cost: $20
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