Northeast Ohio Regional Library System

Challenging Employee Conversations Without Fear
2:00 PM - 3:00 PM Eastern
Communication and Personnel Management
Event Description
You’re a manager or supervisor with an employee who is missing the mark. It’s your job to help them improve – but how do you approach that tough conversation? This webinar is designed to help you take the fear out of challenging interactions like performance improvement, discipline, and even termination. By preparing now, you can spend that challenging conversation focused on supporting your employee. 

Learning Objectives:
  • How to think about and prepare for challenging conversations in a way that feels constructive and authentic
  • The manager's role in providing difficult feedback or news
  • How to share negative feedback in a way that people can hear

Dr. Audrey Barbakoff is the CEO of Co/Lab Capacity, which helps libraries grow and develop through community-centered consulting. She brings more than a decade of experience in public library leadership and innovation rooted in community engagement. In addition to her MLIS she holds a doctorate in organizational change and leadership; her research focused on building capacity for equity, diversity, and inclusion in public libraries through community-led planning.  Her contributions have been recognized by Library Journal Mover & Shakers, Urban Libraries Council Top Innovators, the Kitsap Peninsula Business Journal “20 Under 40” and the Freedom to Read Foundation.
Via Zoom
Contact Person
Who should attend:  Anyone wanting to learn about Challenging Employee Conversations Without Fear
Competencies: Communication and Personnel Management

Non-Member Cost:      $40
NEO-RLS Bronze Member Cost:  $24
NEO-RLS Silver Member Cost:   FREE
NEO-RLS Gold Member Cost:    FREE
NEO-RLS Individual Member Cost:  $20

Can't attend on the date or time listed? Sign up anyway!  This webinar includes archive access for later viewing at your convenience.
It’s never too late to save your library money. NEO-RLS Memberships are pro-rated! Call us today to join.
Click on the icon next to the date(s) to add to your calendar:

return to Northeast Ohio Regional Library System

print version