As gateways to knowledge, libraries have a pivotal role to play in facilitating the safe use of AI. So, gear up for a lively and interactive discussion. Join CML staff, Michaela Herrick and Justin Bumbico, as they delve into the rapidly evolving landscape of Large Language Models (LLMs) such as ChatGPT and Bing Chat for Enterprise within the context of public libraries. Amidst continuous media attention and daily technological changes, CML proactively formed a cross-departmental AI task force to monitor advancements and its impact on libraries. During this session, we’ll explore our findings, focusing on their relevance to library customers and staff. This session will discuss the benefits of AI technology for libraries and underscore the associated challenges and evolution of best practices.
This session will provide a pragmatic understanding of AI’s role, applications, and challenges, regardless of library size or budget. You will gain a better understanding of how every library can benefit from these advancements and how to safeguard against biases and inaccuracies, a vital consideration for all institutions.
Learning Objectives:
Learn public library applications of Generative AI.
Gain an understanding of cautions and concerns when deciding on how to use AI in your library.
Gather resources for education, implementation, and usage of Generative AI technology.
Presenters:
Justin Bumbico serves as the Director of Information Technology at the Columbus Metropolitan Library (CML). In his position, he leads all aspects of CML’s technology operations, including Data Analytics. With over 20 years of experience in the technology field, Justin is focused on delivering reliable, secure, and cost-effective technological solutions.
Michaela Herrick is a Data and Applications Analyst for the Columbus Metropolitan Library. Past work in social science research from interviewing to data mining informs the way she thinks about library usership and customer encounters. She has a passion for improving processes, understanding library customers, and providing the best library experience by leveraging new and existing data sources. Her passion for data science and libraries has fueled her goal of helping to bridge the gap between analytics and libraries.