Northeast Ohio Regional Library System
Times are listed for each workshop and webinar
NEO-RLS Introduces the 2023-2024 Leadership AcademyWhat does it mean to be a leader and how do the skills needed differ from those needed to be a good manager? Many people struggle with how to leave behind former priorities and mindsets when they enter a leadership role. Learning how to balance implementation with vision, connect with others in order to achieve goals, become an effective decision-maker and develop others are all important skills that help build alignment with direct reports and across an organization. The Leadership Academy will focus on enhancing the skills you already have and building new ones in order to assist you in developing a vision of how you can confidently move into the future as a leader.
- The Academy is a blended course which runs from October through April and consists of 4 face-to-face workshops, 2 webinars and 1 online workshop.
- We recommend that you attend the Academy in its entirety in order to maximize your learning
- Archives of live webinars will be available at your convenience for those attending the Academy in its entirety and experiencing a scheduling conflict
- Live webinars will be available individually for registration for those NOT attending the Academy in its entirety
Tuesday, October 31, 2023 - Cuyahoga Falls Library
9:30 am - 3:30 pm
Everything DiSC® on Catalyst™
Everything DiSC® on Catalyst™ is a personal development learning experience that equips people with the social and emotional know-how for more effective interactions at work—no matter who or where they are.
Learning Objectives:
- Better understand themselves
- Appreciate and value differences in perspective and approach
- Adapt to the unique needs of each person or situation they encounter
- Connect with colleagues through the Catalyst platform
- Gain access tips to help work better with different DiSC styles in a variety of situations
Ned Parks has had a rich and varied life that has taken him from police officer to helicopter pilot to successful entrepreneur with management and leadership positions in the journey.
He brings this experience to his consulting practice as a global provider of business consulting and staff development services that help organizations improve management and strategic competencies enhance customer service and improve employee engagement efforts.
Session 2:
Thursday, November 16, 2023 at Bainbridge Branch, Geauga County Public Library
9:30 am - 4:00 pm
Emotional Intelligence (Morning Session)
“Research from Harvard Business School demonstrated that EQ counts for twice as much as IQ and Technical Skills in determining who will be successful!”
This session will introduce participants to the concepts of Emotional Intelligence (self-awareness, self-management, social awareness and relationship management) and arm them with the understanding and tools to help them be more effective in the workplace. Participants will explore each of the 4 components with interactive exercises and discussion.
Learning Objectives:
- Identify the benefits of Emotional Intelligence (EQ)
- Learn the four core skills of EQ
- Manage and adapt emotional behaviors for greater effectiveness in the workplace
Culture by Design (Afternoon Session)
What is your organization’s culture? It’s hard to quantify, but it might be the single most important factor in determining your organization’s success. If you don’t get the right people, your business is going to suffer. The best definition of culture I’ve seen so far is the set of shared attitudes, values, goals and practices that characterize an institution or organization. It’s that feeling you get when you walk through the front door or interact with the staff.
So how exactly do you build a sense of culture within your staff that remains strong even when hours become long and frustrations become high?
There is no easy answer. Creating a positive organizational culture requires hard work, introspection and follow-through. This is one area where managers and senior leaders cannot delegate. Culture always starts with the senior executive and key leaders. You have to look in the mirror and be honest with yourself.
Learning Objectives:
- Identify an eight step framework and prepare a plan to design your organization’s culture
- Recognize the values and behaviors of the culture you are seeking to create
- Discuss the rituals that will sustain the desired behaviors and how to make the culture visible throughout the work environment
Presenters:
Ellen Shafer has had a diverse career involving many facets of talent and organizational development. Prior to starting Canterbury Coaching and Consulting, her professional portfolio included working for an employee assistance program, creating and managing customized training programs and conducting employee assessments for a northeast Ohio community college. Most recently, Ellen served as the manager of the Leadership Development Center at Lorain County Community College.Ellen is a skilled facilitator with over 30 years of experience in talent and organizational development and in working with people as a trainer, mentor, seminar leader and coach. As a leadership and performance coach she specializes in the areas of performance challenges, transition, people skills, emotional intelligence and leadership.
Amy B. Shannon, President, Pinnacle Leadership Solutions, LLC, and a Partner in Your Partner in HR has specialized in Organizational Development, Human Resources and Training for over 25 years. For the past 13 years, Amy has been an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries. Most recently, Amy served as the Executive Director II/Vice President of Corporate College where she built robust leadership training curriculum to serve her clients. Amy also holds certifications with numerous nationally known training vendors. She is a regular speaker at national conferences such as The Corporate University Week at the Disney Institute. She is a seasoned speaker for the HR Star Conference Cleveland. As a result of her high ratings, she has also been a key speaker at the HR Star Atlanta and received the Gold Medal Award three years in a row for best session speaker. Amy was a recipient of the 2015 HR Awards presented by ERC & CSHRM.
Session 3
Wednesday, December 6, 2023 from 10:00 am to 11:00 am From Your Desktop
"Management in Harmony" is an enlightening and engaging webinar that delves into the art of cultivating a management team that operates in perfect harmony. In today's dynamic library landscape, the success of an organization often hinges on how effectively its management functions as a cohesive unit. This webinar aims to provide participants with invaluable insights and actionable strategies to foster a culture of collaboration, effective communication, and synergy within their management teams.
Attendees will learn the key principles and practices that enable managers from diverse backgrounds and departments to align their goals, work seamlessly together, and drive organizational success. Throughout "Management in Harmony," participants will discover 7 key strategies that focus on the importance of aligning departmental objectives, building strong inter-departmental relationships, and establishing clear communication channels. Whether you're an experienced manager looking to enhance your team's cohesion or a new or aspiring leader seeking to unlock the full potential of your management cadre, this webinar promises to equip you with the tools and knowledge needed to create a management team that harmoniously navigates challenges, maximizes opportunities, and ultimately propels your organization toward its strategic objectives.
Join presenter Kim Garrett, Deputy Director for the Warren-Trumbull County Public Library, for an illuminating session where you'll learn how to orchestrate your management team to perform in perfect harmony, driving excellence and innovation across your organization.
Learning Objectives:
- Learn to Align departmental objectives
- Build strong inter-departmental relationships
- Establish clear communication channels
Kim Garret, Deputy Director for the Warren-Trumbull County Public Library SystemWith a passion for knowledge and a dedication to serving the community, Kim Garrett, Deputy Director for the Warren-Trumbull County Public Library System, brings nearly 15 years of invaluable experience to the table. Having started her career as a youth services librarian, Kim has steadily climbed the ranks, exemplifying unwavering commitment to promoting literacy, fostering a love for learning, and expanding access to resources for all patrons. Her extensive expertise in library management, collection development, and innovative programming has been instrumental in transforming the libraries she has served into vibrant hubs for lifelong learning and cultural enrichment. As a leader in Ohio’s public libraries, Kim continues to champion the role of libraries as vital community assets, shaping the future of our industry and ensuring that libraries remains a beacon of knowledge and enlightenment for years to come.
Session 4
Wednesday, January 10, 2024 from 10:00 am - 11:30 am From Your Desktop
Strategic Leadership
Learning objectives:
- Participants will learn the difference between strategy and leadership skills vs operations and management skills, and will understand the importance of weaving these critical skills together.
- Participants will learn several integral tools for infusing their management style with strategic thinking.
- Participants will discuss trends emanating from the pandemic and discuss potential impacts on future library operations
Paula Miller has served as Director/Administrator in four states –Baltimore County Public Library and Eastern Shore Regional Library (both MD), Pikes Peak Library District (CO), Westlake Porter Public Library (OH), and Dover Public Library (DE). Most recently, she molded BCPL’s role as a community hub and instrument of democracy, and she oversaw the development and opening of award-winning and state-of-the-art Library 21c in Colorado Springs. Enamored by libraries since her first shelving job at age 16 at Kent Free Library, she believes our public libraries are critical community resources that bring people together and that serve as bridges to opportunities in individuals’ lives. She is focused on identifying new and emerging needs, roles, and connections that keep our libraries relevant and effective.Session 5
Wednesday, February 14, 2024 from 10 am - 12:30 pm from YOUR Desktop
Leading Through Transitions
Change is never easy, but understanding the transition process that leads to adopting a change is a critical skill for library leaders. This session will help you understand the stages of a transition process, where people get stuck (and how to help them if they do!), and how to develop strong team dynamics that support the change. Drawing on the transition theory work of Bruce Feiler, William Bridges, and Susan Bridges, participants will deeply consider the elements of each stage of a transition and how to support themselves, their team, and their colleagues each step of the way, as well as how to head off tension and conflict along the way. While change may never be easy, understanding the transition process that leads to change helps library leaders become more intentional and effective.
Learning Objectives:
- Gain skills to better communicate about change
- Navigate unintended consequences
- Ensure that the change sticks
Amanda Standerfer’s passion is helping libraries and nonprofit organizations advance so they can create meaningful impact in their communities. Since 2002, Amanda's consulting practice Fast Forward Libraries has worked with libraries and nonprofits on strategic planning, fundraising, organizational development, and capacity building. Amanda has 15 years of experience at various positions in public libraries, most recently as the Director of Community Engagement for The Urbana (IL) Free Library. She also has 7 years of experience working in the philanthropy sector. She has a BA and MA in History from Eastern Illinois University and a MLIS from the University of Illinois at Urbana-Champaign.Session 6
Thursday, March 21, 2024 - Location TBA
9:30 am - 4:00 pm
Good Leaders, Bad Decisions (Morning Session)
Good decisions do not happen by chance. They are the result of a step-by-step decision-making process that includes understanding the effect of emotional and situational influences. This interactive workshop will help participants assess their dominant decision-making style and identify factors that can hinder effective decision making.
Learning Objectives:
- · Assess decision-making style
- · Explore emotional triggers that affect decisions
- · Discuss situational decision-making
- · Learn an easy step-by-step process for making decisions
Creating accountability is the number one personal, managerial and leadership challenge facing individuals and organizations today. The essence of this workshop boils down to the simple lessons of taking personal accountability-how to rise above our circumstances and do what it takes to achieve the results we want.
Learning Objectives:
- Demonstrate the power of accountability in achieving successful results
- Take control of your choices and your life
- Gain skills in attitude renewal that allow you to bounce back and regain a positive outlook
Presenters:
Taurean J. Johnson (who also goes by TJ) serves as a Commissioner with the Federal Mediation and Conciliation Service (FMCS). In his capacity as Commissioner, Mr. Johnson works with parties in the private, public and federal sectors, mediating collective bargaining agreements, grievances, and employment disputes. In addition to his mediation work, Mr. Johnson frequently delivers training programs to labor and management groups. Taurean attended the University of Cincinnati (UC) earning dual degrees in Political Science and African American Studies.
Marti Peden is the owner and principal of Peden & Associates, a training and consulting company based in Akron, Ohio. For more than 30 years, she has been a trainer, facilitator, speaker and organizational development professional. She specializes in conflict resolution, managing change, strategic planning, team building and positive approaches to life’s challenges.
For over 25 years, Marti has worked with numerous libraries as a speaker, facilitator and strategic planning consultant. She has worked with many of the libraries within the NEO-RLS regional library system as well as facilitating staff days for various public libraries. She presented at the 2013 ALA convention in Chicago, IL and the 2014 PLA convention in Indianapolis, Indiana.
Marti holds a Bachelor’s Degree in Psychology from The University of Steubenville and a Master’s of Education Degree from Kent State University. She is an annual presenter for executive leadership programs such as the John Glenn College of Public Affairs at The Ohio State University in Columbus, Ohio and the Executive Education Program at the University of Notre Dame in South Bend, Indiana.
Session 7
Thursday, April 18, 2024 - Location TBA
9:30 am - 4:00 pm
Create a Growth Mindset: Guiding your Employees to Resiliency, Grit, Optimism & Forgiveness (Morning Session)
Our mindset is the way we think, filter our thoughts and make meaning of a situation. Is mindset fixed, or can we change it – and help others change theirs?
Stanford psychologist Carol Dweck developed the term “growth mindset” after researching motivation, personality and development. Dweck suggests that a growth mindset evolves from an attitude of hard work, learning, training and perseverance. In comparison, individuals with a fixed mindset believe that success comes from innate ability, focus on the rewards of immediate success and dread failure.
Because mindsets are shaped by our environments, organizations can do quite a bit to foster a growth mindset within. The growth mindset is all about learning, growing and continuing to work hard despite setbacks, while a person with a fixed mindset may be embarrassed by and not willing to admit their personal or professional failures.
Growing out of a fixed mindset does not happen overnight. It takes conscious effort to move to a different way of thinking. As Leaders, we can help ourselves, colleagues and ultimately the organization by promoting a growth mindset throughout.
Learning Objectives:
- Identify the difference of a fixed mindset vs. growth mindset, take a self-assessment to determine your mindset
- Realize the importance and define five characteristics of a growth mindset workplace and its’ impact on goal setting and feedback
- Learn the two biggest obstacles to organizational growth mindset and how to overcome them
- Recognize the three common misconceptions that contribute to a false growth mindset and spot your fixed-mindset triggers
- Understand what Neuroplasticity is and how it relates to re-wiring the brain to grow in areas such as resilient, grit, optimism and forgiveness
- Acquire strategies to foster a growth mindset and practice four habits to cultivate a growth mindset in yourself
Amy B. Shannon, President, Pinnacle Leadership Solutions, LLC, and a Partner in Your Partner in HR has specialized in Organizational Development, Human Resources and Training for over 25 years. For the past 13 years, Amy has been an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries. Most recently, Amy served as the Executive Director II/Vice President of Corporate College where she built robust leadership training curriculum to serve her clients. Amy also holds certifications with numerous nationally known training vendors. She is a regular speaker at national conferences such as The Corporate University Week at the Disney Institute. She is a seasoned speaker for the HR Star Conference Cleveland. As a result of her high ratings, she has also been a key speaker at the HR Star Atlanta and received the Gold Medal Award three years in a row for best session speaker. Amy was a recipient of the 2015 HR Awards presented by ERC & CSHRM.Empathetic Leadership (Afternoon Session)
Leadership styles have shifted greatly over the last several decades, to allow for room to include Person-Centered Leadership models to support our workforce. Please join this conversation to learn the tools and characteristics of Empathetic Leadership to support your response to the needs of your employees.
Presenter:
Erin Turner, LISW-S, is the Intensive Services Program Manager at Crossroads/Beacon Health in Lake County and Adjunct Faculty for Youngstown State School of Social Work Graduate Program. She has worked in community mental health settings for over 20 years as a volunteer, direct service provider, clinical supervisor and program manager. She has extensive experience working with children, adolescents, families and adults with a variety of mental health issues, including trauma, mood disorders and crisis situations. Erin specializes in community-based crisis intervention. Erin has provided multiple trainings within the context of Social Work including, Risk Assessment, Trauma, Compassion Fatigue and Motivational Interviewing. Competency: Leadership
Non-Member Cost: $775
NEO-RLS Bronze Member: $568
NEO-RLS Silver Member Cost: $345
NEO-RLS Gold Member Cost: FREE
NEO-RLS Individual Membership Cost: $387.50
In addition, a $80 surcharge is added for refreshments and lunch for four in-person events.
Lunch is included in all in-person sessions. There will also be a $70 surcharge for the DISC Assessment for a total surcharge of $150.
We encourage you to register a minimum of three (5) days in advance for this event in order to ensure that we can accommodate your full participation in terms of seating, hand-outs, food, etc.
This event is supported by the State Library of Ohio with federal funds from the Institute of Museum and Library Services.
It's never too late to save your library money. NEO-RLS Memberships are pro-rated! Call us today to join.