Northeast Ohio Regional Library System
Date/Time
10/12/2023
10:00 AM - 11:00 AM Eastern
Competency
Essential Technology Skills and Patron Instruction
Event Description
For years, library staff have fulfilled the role of technology instructors within our communities. However, in this era of swift transformations, this responsibility comes with its fair share of challenges. Our speaker will explore strategies for building and maintaining the skills necessary to succeed, as well as how to apply them when providing tech-help to library patrons.
 
Learning Objectives: 
  • Attendees will identify core library staff tech skills and develop strategies to build and maintain them. 
  • Attendees will identify current tech help topics and commonly used patron devices. 
  • Attendees will explore best practices in patron tech instruction.
 Presenter:

Nick Tanzi is a nationally recognized library technology consultant, and author of the books Making the Most of Digital Collections Through Training and Outreach (2016) and Best Technologies for Public Libraries: Policies, Programs, and Services (2020). From 2019-2021, Tanzi served as the column editor for Public Library Magazine’s “The Wired Library”. His work has also been featured in publications including VOYA Magazine, Computers in Libraries, Library Journal, and Marketing Library Services.
Location
Online via Zoom
UNITED STATES
Contact Person
Details
Who Should Attend:  Anyone interested in learning more about helping patrons with technology
Competency:  Essential Technology Skills & Patron Instruction

Non-Member Cost:      $40
NEO-RLS Bronze Member Cost:  $24
NEO-RLS Silver Member Cost:   FREE
NEO-RLS Gold Member Cost:    FREE
NEO-RLS Individual Member Cost:  $20

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