Northeast Ohio Regional Library System - Event Information - Northeast Ohio Regional Library System

Event Name:
Effective Workplace Communication Skills for New(er) Supervisors


Effective communicators are not born, they are continually developing. You can improve your communication skills and forge great relationships with employees by getting more intentional about how you communicate.

In many ways, your success as a supervisor will depend on how effective you are in communicating your messages to others in your library.
This program will focus on the dos and don’ts of effectively communicating with others (including your boss)!
Specifically, we will discuss:
  • How to effectively use the Communication Cycle to determine the best way to create and send your messages (verbal and written)
  • How to give more effective and more easily understood instructions
  • The one question to NEVER ask your employees
  • Tips on writing emails that get results

Andrew Sanderbeck is a respected expert presenter and consultant for libraries and library organizations on communication skills, customer service and self-care. He has presented at many national, state and regional conferences, as well as international conferences in the United Arab Emirates and more than a dozen European Countries.  He is the past board president of the Haywood County Public Libraries in Western North Carolina and now resides in Bradenton, Florida.

Event Date:

Event Time:
The webinar has been pre-recorded

Online via Zoom

Contact Person:

Who should attend:  Anyone wanting to know more about effective communication for new supervisors
Competencies:  Communication and management

Non-Member Cost:      $20
NEO-RLS Bronze Member Cost:  FREE
NEO-RLS Silver Member Cost:   FREE
NEO-RLS Gold Member Cost:    FREE
NEO-RLS Individual Member Cost:  $10

This webinar will not be held live.  You may click this link to register for the archived webinar.

This event is supported by the State Library of Ohio with federal funds from the Institute of Museum and Library Services.
It’s never too late to save your library money. NEO-RLS Memberships are pro-rated! Call us today to join.

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